About Shoeboxed

Fetch Expense Reporting is a cloud-based expense tracking and reporting solution suitable for small and midsize businesses. It allows employees to upload expense receipts from their smartphones and claim reimbursement from their employers. Employees can download Fetch Expense Reporting mobile app on their Android and iOS devices to submit expense and mileage details. A process-driven workflow takes and submits the employees' reimbursement request to their approvers. The approver can then verify the submitted claims, request for additional information and supporting documents and reject or make payments for approved claims. Managers can process reimbursement claims of their employees in batches or on the need basis. Businesses can create multiple expense catego...

Shoeboxed Pricing

Starting price: 

$29.00 per month

Free trial: 

Not Available

Free version: 

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Shoeboxed User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 237 reviews

Chris

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Love it and couldn't live without it

Glen

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2018

So much easier than scanning and keeping track of paper receipts.

Easy to set up, easy to use. Also easy to generate reports for reconciliation with credit card statements.

Pros

Quick and simple--I am able to take a pic and submit literally on the fly. Reimbursements are no processed without fuss, and I am able to easily review my submissions for errors at the end of the month.

Cons

I want the ability to do more on my laptop or desktop, rather than struggling to enter notes on my phone.

Jessica

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: GetApp

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2017

The Best Thing Since Sliced Bread

Maybe there are other solutions out there that compete, but I haven't found them. Shoeboxed has been my go to application for a couple years now and I tell everyone about them. It's the simplest concept that I cannot live without. You take pictures of your receipts and it directly imports them into my accounting software. It let's you know in the phone app when it cannot read certain data but otherwise it's pretty dependable. I cannot live without this app.

Pros

I get an email with each submission so I know it went through. I can categorize receipts and even add notes when I submit. The pictures are always saved.

Cons

Sometimes it does the wrong date or wrong amount but it's rare. working with email receipts can sometimes be annoying.

User Profile

Nyla

Verified reviewer

Company size: 1 employee

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2019

Super easy to use. One little annoyance.

Overall, I was looking for a way to stop keeping receipts in a literal shoebox in my filing cabinet. This fit the bill. Ultimately, I used the mail-in service only once, and the app occasionally. My primary usage was for digital receipts. Because of my minor annoyance with forwarding emails, I do think the app is mostly useful for those with paper receipts, so I would probably only highly recommend it for that purpose.

Pros

The ease of use is probably the highest pro of this software. Simply forward emails to your dedicated shoeboxed email address, and that's it. For me, it became a habit. Pay for something online, and the next time I check my email I simply forward the payment receipt to Shoeboxed. I like having everything in one place (Shoeboxed dashboard), easy to view and search. When you need to, you can export spreadsheets broken down by category when you need to review your expenses or pass it on to the accountant at tax time. I don't have a lot of paper receipts, but when necessary, just snap a photo in the app, categorize it, and done.

Cons

When using the email option, every single receipt is (I believe) reviewed and categorized by a real human being. This means I have to trust that they are categorizing things properly. Unfortunately, I encountered a pretty frequent problem of my receipts being mislabeled. When I logged into my dashboard to review recent submissions, I would commonly encounter receipts labeled as being from MY company instead of the company that I had paid. I deduced this was likely happening due to my email signature being automatically appended at the top of all forwards, so I simply started erasing my signature before forwarding. Annoying to have to do so, but it fixed the problem. But to me that seems to indicate that they are either rushing through or not paying attention (I'm clearly forwarding from my company email -- why would I be paying myself?).

Neil

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

January 2018

Fetch is a great app for scanning and keeping track of receipts electronically.

Pros

I like that it's really easy to use and it automatically emails receipts straight to my computer. You simply take a picture of the receipt and choose the category that it fits under. You can also add a short description for your records. The app automatically finds the total and lets you make sure it is correct. It is usually very accurate but sometimes doesn't work. You then say submit and it emails. Easy.

Cons

You can't change the email the receipts are sent to without making a new account. I also wish there were custom categories for receipts because some don't make sense.

Response from Shoeboxed

Hi Neil! You can "CC" the email address associated with your Fetch account in a forwarded email from a different email address and it will go into your Fetch account. You are also able to create custom categories by logging in to your Fetch account from a desktop. You can find that at www.fetchmoney.com. Thank you for using Fetch!

Replied February 2018

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