Shoeboxed

Shoeboxed vs MaintainX

4.38

(221)

Shoeboxed has 221 reviews and a rating of 4.38 / 5 stars vs MaintainX which has 288 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.38 / 5 (221)
4.75 / 5 (288)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 24, 2020
September 14, 2022
Pros/Cons
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • I like the ability to capture receipts/information via e-mails. Integrates well with Quickbooks.
  • Cons

  • Customer service is HORRIBLE. I have called and emailed.
  • Pros

  • Great customer service, the app works seamlessly between the computer and the phones.
  • The overall simplicity of the program is very nice. Everything flows pretty well.
  • Cons

  • There are not many, if any negative thoughts I have for this app.
  • Sometimes when i start a problem report the page flips before I finish it.
Pricing Range
Product Demo
Product Screenshot
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular Shoeboxed Comparisons