Shoeboxed vs Plooto

RATING:

4.4

(225)

Shoeboxed has 225 reviews and a rating of 4.37 / 5 stars vs Plooto which has 231 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (225)
4.4 (231)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 1, 2023
April 8, 2024
Pros/Cons
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • Ease of uploading & categorizing receipts. Cost is low for service.
  • Cons

  • I hated how there's a cost to it. I literally can just take pictures of my receipts and make a folder to save money.
  • Customer service is HORRIBLE. I have called and emailed.
Read all user reviews
  • Pros

  • The collection of data was seamless and the prompting and follow up on invoices was a good option.
  • Integrations, approvals and workflow are fantastic.
  • Cons

  • Due to the horrible pricing model change, if there was an alternative, I would be using it.
  • Some payment changes can take a little longer than I feel they should. I tried to cancel a payment that was to be debited later that day.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos