Shoeboxed

Shoeboxed vs Synder

4.38

(221)

Shoeboxed has 221 reviews and a rating of 4.38 / 5 stars vs Synder which has 237 reviews and a rating of 4.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.38 / 5 (221)
4.81 / 5 (237)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
5 / 5
Last Review Written
September 24, 2020
September 19, 2022
Pros/Cons
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • I like the ability to capture receipts/information via e-mails. Integrates well with Quickbooks.
  • Cons

  • Customer service is HORRIBLE. I have called and emailed.
  • Pros

  • No frills, just works great and easy integration with quickbooks.
  • Very easy setup, intuitive, and user-friendly. Mapping of accounts is seamless.
  • Cons

  • Inability to attach backup documentation (PDF) to invoices; Inability to customize text within invoice email.
  • There is no french service available at this time.
Pricing Range
Product Demo
Product Screenshot
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FrontRunners

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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