Tracking and reporting on work requests. Asset tracking and preventative maintenance scheduling.

The import utility for this software will get you to a fully functioning facility management system to take work requests and track assets. Very easy to use and lots of valuable data on the completed work done by your department. The preloaded reporting is great. We have been extremely happy with this software.

The custom report writer will take some time to learn if you're not familiar with it. Being able to attach a file to a guest submitted report would be nice.

I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

Overall the experience has been challenging. Migrating inventory data from one system to another was an epic failure. It ended up being useless data and all had to be re-entered.

Once configured, the reports are great. Design and setup for the reports is like rocket science.

All the date entry points must be opened by clicking on this little bitty drop down arrow. Work orders and PO's can only be sent to one single email address as opposed to the option to send to multiples.

Fiix is a fairly good cmms system the setup and instruction was very good, getting my engineers on board is a little harder.

importing our asset list in from excel was a great help once you understand how to do it

not being able to import our stores in from excel. typing everything in one line at a time is taking forever.

I cant even begin to guess how much paper Fiix has saved me. It has allowed me to keep a much closer eye on equipment maintenance and best of all, things actually get recorded that they were completed. Excellent!

I like the inventory and cost tracking features, work order history and equipment information features. I love being able to store relevant documents or photos right with the asset that they belong with

I would like to see integrations with more suppliers, such as amazon business, mcmaster carr, or even the ability to integrate with other more local suppliers

We have had a great experience with the product and the team over at Fiix. They want us to succeed and give us help with their software along the way.

I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step.

The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it.

Great overall. Implementation and getting all the users to use the software properly can be a challenge.

The software lays out the asset structure in an easy to use way. Keeps a great history on all work orders and changes made to assets. Great reporting options. Files related to assets (setup, specifics, etc) can be accessed easily.

Making changes to scheduled maintenance in the system can be cumbersome at times. Certain features that we need are not available at this time.

Fiix has increased my effectiveness as a maintenance leader. It allows me to track individual accomplishments within my team.

parts inventory control, PM management, work order tracking, time and parts cost tracking

work request generation can be difficult to manage when using multiple sites

We use it for data capturing of maintenance work and Maintenance breakdowns and space

He’s very comprehensive and easy to use compared to others software And everyone can understand it

Sometimes when you use it on the phone it takes long to open there’s only problem but on the laptop is fast maybe is a network of our company

We are AS9100 and ISO9001 certified and FIXX has been very well received in audit reviews and another tool to track and correct audit findings.

Ease of use! Data entry easily transforms task lists to scheduled maintenance procedures. Fixx also allows for machine relocation and assignment. Reports have been easy to provide to answer any questions regarding Maintenance functions, a wide rage of report templates are available. We are a small operation and have not needed the expanded version, that being said, I have used similar programs at other sites and FIXX by far has been the most user friendly system I have used.

I have some limitations on printing maintenance tasks, its a formatting issue. Tasks are emailed to users and available by logging in to the program, so we have little need for printing.

We have definitely developed a better preventative maintenance plan from data acquired through this CMMS. Although we don't utilize the asset downtime tracker through this system, production has definitely seen an improvement in equipment downtime over the last several years. We love the value of the system when you factor the systems capabilities, our level of utilization, and subscription price.

1. The work order management and completion history has been most impactful to our day to day operations. Since we have had the system for 5+ years now we have a really nice history of work orders completed against individual assets that help aid in the troubleshooting process from time to time. 2. Our maintenance group overall is also on the older end of the spectrum so the ease of use has been nice for those guys. 3. Customer support has been a 10/10 anytime we have had a question or needed help. 4. This was the first CMMS really utilized by the company, there was much integration past the data input it took to generate assets. That process was quite simple. Past that we do not have an ERP system to integrate with at this time.

I will preface this by saying that we pay for the cheapest level of subscription. But it would be nice to have the ability to customize some of the reports or build my own. When viewing work order history under the "Log" tab of an asset, it would be nice to be able to separate corrective work order history versus PM work orders just because the PM's are the majority of work orders completed.

Fiix CMMS software helps Bariq a lot in the following : 1- Evaluating the assets performance weekly in terms of availability and productivity. 2- Based on the Annual Analysis out from Fiix software, we could set our upgrading plan for 2020, by focusing on the biggest downtime assets. 3- Using Fiix software we could manage successfully the Preventive maintenance program.

In my opinion, the most powerful points in the software: 1- The Preventive maintenance module, is very organized. 2- The work order page includes many important data, makes the the reports very descriptive. 3-Many kinds of reports, meet many aspects of study.

The most annoying points: 1- The Arabic language data does not appear in the report. 2- The customized reports are not easy to be shaped and need to be more flexible for selecting the presented data.

Following a full evaluation of several types of CAFM system Fiix was identified as the best featured software for the available budget in managing FM at a large educational establishment in the UK. It is very reliable and is still functioning without difficulty after almost five years. The client is very happy with the software.

Fiix is a very user friendly package with many features only found in top end IWMS and ERP solutions. it has a full mobile capability and is cloud based so is suited to many industries and sectors.

setting up forms and some of the setup and data import features generally need a person knowledgeable in these types of systems and also knowledgeable in asset management and maintenance. The support relies heavily on web based tutorials some of which are not easy to understand for non-IT professionals

It has helped our shop stay on top of jobs and allowed us to export WO's to management so they can chose the priority of what they would like jobs done in. Scheduled maintenance is now easy to manage. As with any CMMS system it does not run itself and needs dedicated man hours to manage it. There is no way to get away from that. However, if you spend the time you are rewarded with great data.

Ease of use. It is quite easy to learn how to use. Many useful features learning to use more all the time.

It is glitchy, I have to reload the program quite often because buttons disappear. The sort on any of the sheets uses the left hand value to sort, for example 9900 would come before 10001. When exporting to excel it only does one page at a time and if I have 500 items I have to export 5x and stich the sheets together. For Work orders submitted by a guest the work order sheet shows them as a guest and does not identify them by their email address. When sending out an email (PO for example) it does not show up in the sent box or in my outlook sent items. So I am not sure if the email was actually sent. Not easy to use for unplanned down time. Cannot notify the runners of jobs that need to be done immediately.

Solid app on desktop and mobile, excellent how-to guides and support, great tracking and reporting. We used a clunky Access-based work order system for a number of years - virtually no reporting, confusing WO process, no mobile. With MA we have a smooth work order flow, easy tracking, scheduled maintenance reminders, calendar view of WOs and tasks, mobile access for our techs at the work site, ability to attach images and documents to an asset for in-the-field access, purchase order creation from business contact database and asset info, and so much more. So many configuration options - I was a bit worried at first, but MA's helpful video guides and live support was excellent. Overall, it was much easier than I had expected. I had the system up and running in short order, with multiple departments and locations, and our teams love it!

Solid app on desktop and mobile, excellent how-to guides and support, great tracking and reporting. Smooth work order flow, easy tracking, scheduled maintenance reminders, calendar view of WOs and tasks, mobile access for our techs at the work site, ability to attach images and documents to an asset for in-the-field access, purchase order creation from business contact database and asset info, and so much more.

So many configuration options - I was a bit worried at first, but MA's helpful video guides and live support was excellent. Overall, it was much easier than I had expected. I had the system up and running in short order, with multiple departments and locations, and our teams love it!

For the most part I like it, and can see the benefits for our application, but it's not being used as fully as it could be which frustrates technicians on the floor. Not a fault of the software at all. It is like having the best tools at your disposal and using rudimentary techniques to apply them.

As an Electrician and daily user I like the ability to scan a barcode and pull up data on a machine or submit a work request. Also the service histroty provided it's filled out accurately. Training was poor at best but that's internal to us. I understand that this is a far more robust program with many features we do not use within our facilities which is frustrating at times.

Currently online PM reports with radio buttons. This feature seems slow, and when working on the floor with dirty hands electronics tend not to cooperate. This is less a FIIX issue and more of an internal issue.