FinancialForce Financial Management Software


33 reviews(4.0/5)
33 reviews(4.0/5)

FinancialForce Financial Management (FM) is a cloud-based system built to provide a complete financial management solution for sales and services-orientated companies of all sizes.

FinancialForce FM has several inherent applications, including general ledger (GL), accounts payable/receivable (AR/AP), billing, revenue recognition, spend management, inventory, fixed assets and financial reporting/analytics.

FinancialForce is built on Salesforce, allowing departments to share one customer record, common workflows/approval processes and reporting tools, rather than having to synchronize transactions across different systems.

The software offers centralized billing capabilities to facilitate accurate invoicing for products/services, subscriptions, contracts and projects. The system allows for automated revenue recognition calculations and postings so users can analyze revenue impact in real-time. FinancialForce provides built-in intercompany reconciliation and automates elimination entries.

Users can access role-based interfaces and analyze data with real-time dashboards.

Supported Operating System(s):
Web browser (OS agnostic)

33 Reviews of FinancialForce Financial Management

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  • chris from ideal

    Specialty: Healthcare / Social Services

    Number of employees: 11-50 employees

    August 2018

    Over promised software that is incredibly complex to set up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Over complex software supplied by an unhelpful vendor.

    Pros

    It is highly configurable and provided it meets your requirements and when it is finally configured and set up it works okay.

    Cons

    It is incredibly complex and entails significant learning and development time to configure it. High on-going costs for maintaining and evolving the product in line with the business, entailing the support of a significant in-house IT team. Not suitable for SMEs and organisations of less than 100 staff or T/O of over $50m. The sales team from Financial Force understated the complexity of set up and learning time and over promised on suitability and functionality. The support team at FF have proven to be unhelpful and difficult and are only interested in selling more consulting time. Issues in integrating with Microsoft.

    This review was submitted organically. No incentive was offered
    Review Source
  • Sundeep from Ernst and Young LLP

    March 2018

    Visually pleasing accounting software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Generating reports for preparing client's financial statements.

    Pros

    Very good at visually representing the financial position of the business, as well as managing accounts, taxes, and payroll.

    Cons

    A lot of customization required which can be a steep learning curve and may not meet the needs of the users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    March 2018

    Robust financial management system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Huge improvement over our previous financial system.

    Pros

    After the initial setup process (albeit long and tedious), the platform seems to work pretty well. It is well designed and a huge improvement over our previous financial management system and has cut our month-end, year-end, and other periodic closing process times in half.

    Cons

    The system consistently slows down after a few days/weeks/months. Sometimes this is due to a FinancialForce upgrade, and sometimes it has been due to bad code written for us by our FF consultant. The process for getting these performance degradation resolved can take weeks, wasting dozens of hours of valuable time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Christina from INterstates

    October 2017

    This has not been a great experience at all for our company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can configure it and have a lot of options. The full suite is good if you do not need any additional requirements.

    Cons

    You have to be a programmer to work with it. There is a lot of set up time involved in being able to get it to function for you.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lauren from Salesforce

    June 2017

    Great UI, support, and finance/accounting reports.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.

    Cons

    I wish they had more options for different types of reports. Other than that, I really enjoy using this software!

    Review Source: Capterra
  • Jesus from Caballero portraits

    Number of employees: 2-10 employees

    February 2017

    The best solution for knowing the health of your company.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great user interface, great support, great at doing finance and accounting reports that tell the story of your company financial health. I am a very visual person, and since I don't have a background in finance, its great to have beautiful graphics that convey in a much efficient manner the status of the report.

    Pros

    Easy to use and amazing graphics.

    Review Source: Capterra
  • Ayushi from Arizona State University

    February 2017

    Recommended cloud accounting system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been doing my month-end close reports and other invoicing with this software. This is a really efficient cloud accounting system and I can easily work on my ledger accounts, account payables, and receivables.

    Review Source: Capterra
  • Hyland Software from Hyland Software

    Specialty: Software / Technology

    Number of employees: 1,001-5,000 employees

    January 2017

    So far so good

    Ease-of-use
    Functionality
    Quality
    Support

    We are implementing this product and whatever I have seen so far it works well

    Pros

    good user interface, Intuitive to use

    Cons

    Haven't observed anything bad

  • Hanumantha from Infosys

    October 2016

    Project management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to configure. It covers all generic features required for project management industry agnostics. Will recommend

    Review Source: Capterra
  • kishore from infosys ltd

    October 2016

    awesome tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    it's really nice product and useful and easy to navigate and report the results. I have recommended for several customers too

    Review Source: Capterra
  • jay from zania

    October 2016

    great products great support incredibly expensive

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    At some point you will have to decide if the cost is worth the quality. stuff gets done, but you could easily hire several developers to build similar platforms, or integrate with ohers

    Review Source: Capterra
  • raghu from Salesforce

    October 2016

    pse package

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    we a re using pse for our internal projects maintananace, find the package interesting and easy to use but see a lot ofpotential poain points which can be fixed

    Review Source: Capterra
  • Rakesh from Persistent systems

    October 2016

    Senior salesforce developer

    Ease-of-use
    Functionality
    Quality
    Support

    Built on a cloud platform this allows me to manage my accounting in a better way. And the most amazing part is it's available everywhere

    Review Source: Capterra
  • Richard from WFE

    October 2016

    Financial Force

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Have been looking for a new accounting system for awhile and Financial Force meets all of our demands, except for payroll which has been impossible to find in a new accounting package

    Review Source: Capterra
  • Kirsten from thinking Capital

    October 2016

    Upgrade not easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    FF is integrate in our Salesforce environment, in general customer service is good, we are just experiencing problems with the upgrade to the latest version at the moment, our platform is highly customized.

    Review Source: Capterra
  • Martin from IBM

    October 2016

    FFA rating

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall good experience with some bumps. The features are great but the configuration bit complicated

    Review Source: Capterra
  • Marilyn from Tenderloin Housing Clinic

    October 2016

    Financial Force has simplified our Accounting Processes!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As a SF non-profit agency, Financial Force will bring our agency into the future of managing our portfolio of 18 housing sites.

    Review Source: Capterra
  • Swathi from Harvard business school

    October 2016

    very effective app for financial app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    very help full app

    Review Source: Capterra
  • supraja from AARP

    October 2016

    Average

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's good overall

    Review Source: Capterra
  • christy from PowerPlan, Inc.

    October 2016

    Financial review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy to use, found software very intuitive, price point inside needs, integration capable with salesforce

    Review Source: Capterra
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