All Fiverr Workspace Reviews

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Moses

Management Consulting, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

And.co for payment

User Profile

James

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Perfect for freelancers and small businesses

I used to use Harvest. I've now switched completely to AND CO and haven't looked back. It's perfect for me as a one-man operation in a service-based business.

PROS

It has the full functionality of most invoicing and time tracking software on the market today, but it's completely free. AND CO Integrates well with most things and is clean and fast. The free mobile app works really well and support has always been quick and helpful when I've needed it. Getting updates when clients view and pay invoices is great and their direct payment integration with Stripe has been so helpful. Multiple tax zones and the ability to create quick invoices on the fly means less time fiddling around with invoicing.

CONS

Some features are unintuitive and annoying. Here are four examples. 1) My proposal software takes a 50% deposit payment upon acceptance of my proposal. I then manually create the project in AND CO and create the 50% deposit invoice so I can mark it as paid. I can't just create the invoice and then say it's been received, I have to first save a draft, go to another section of the app to mark it as sent, then go into the invoice again to receive it. Seems ridiculous to have to do that. 2) When tracking time, in order to mark that time as invoiced, I have to go through two screens rather than being able to just click a checkbox from the time tracking screen. This wasn't always the case, but something they changed last month. I hope they switch it back. 3) The invoices can't be customised as much as I'd like. Small, but annoying. 4) Invoices that are overdue aren't automatically sent a payment reminder email. You have to do this manually.

Vendor Response

Hey James, This is amazing!! Thank you for taking the time to leave us this review and we are just so happy to know that AND CO is perfect for freelancers and small businesses and that it is great for invoicing and time tracking! I am so sorry to hear that some of our features are intuitive for you such as deposits and we would love the opportunity to show you how you can set the deposit payment upfront this way as well as pass on any feature requests you have such as marking time activities as invoiced in one click, invoice customization, auto sending invoice reminders. You can always reach out to us anytime right in the app via the support chat tab directly, your chief operators have got your back and ready to assist day and night! *Jodi

Replied May 2019

Sharon

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

I am totally hooked on AND CO!

I have been using AND CO's free version for a couple of years now. I was a little concerned when they started charging for the software, but the monthly subscription is well worth the many improvements I've seen since I started paying. Their support team is the best! Not only are they fast and responsive, they are always friendly and willing to answer my many questions. I would recommend AND CO to any freelancer who is looking for an accounting and project management system.

PROS

It is so easy to create proposals and contracts. I have one client with an ongoing contract for over a year, and they are very happy with my invoices. They usually pay within 24 hours or less.

CONS

Time tracking is a little clunky. Converting timesheets to invoices needs a little work also.

Reason for choosing Fiverr Workspace

Even though Freshbooks is designed for freelancers, I felt like AND CO provided everything I needed in one app. In the past I have had a separate project management system (Asana), but AND CO is powerful enough to do it all and integrates nicely with my payment gateway (PayPal) and my Google Calendar.

Reasons for switching to Fiverr Workspace

QuickBooks has no contracts or proposals, very few integrations, and their support was the worst. They could never answer my questions and I got tired of trying to figure things out on my own.

Vendor Response

Hey Sharon , Thank you very much for sharing your review, we are so thrilled to hear that it is so easy to create proposals and contracts with AND CO and for the awesome feedback regarding our customer support team, thank you so much! I would love to help with invoicing and time tracking anytime and If you ever need anything at all please reach out to us via the in-app support chat tab directly, your chief operators have got your back day and night! *Jodi

Replied June 2019

Danny

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Inexpensive Freelance Tool but Suspect Payment Service

PROS

Contract generation, proposal, time tracking and simple accounting solution that is all in one that is hard to find elsewhere.

CONS

Its payment processing integration with Stripe is not reliable and you can see delays in getting payments from clients.

Lindsay

Verified reviewer

Consumer Services, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2023

Easy to find what you need

PROS

I love how many different people from to help you with a project. Fiber made it very simple to locate who you needed and to shop between people to find someone that would fit exactly what you were looking for. If I needed AT shirt design I could scroll through multiple people, And look at their different work to find out if their style would be a good fit for me. When I needed some SEO work done on my Website it was easy to locate someone in my price point who could do what I needed done. I've even found multiple things that would help my business that I didn't know was available on Fiverr as I was scrolling through that they recommended to me.

CONS

There really isn't anything I don't like about Fiverr

Keisha

Design, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great All-In-One Product for Creative Freelancers

PROS

I love that this comes with built in contracts. It can be very difficult to write a comprehensive contract that protects both you and the client.

CONS

I wish there was a way to template common services or project types instead of having to manually set everything up every time.

Reason for choosing Fiverr Workspace

The contracts, invoicing, time tracking, and in/out were all aspects that I really liked being all together. I would have had to purchase additional products/services if I went with Timely at the time.

Reasons for switching to Fiverr Workspace

Harvest didn't have the contract / proposal options at the time I was using it. For the price I was paying at the time, it didn't seem reasonable without some of this core functionality.

Vendor Response

Hey Keisha, Thanks for the amazing review, we really appreciate it and its great to hear that you love contracts with AND.CO as well as invoicing and time tracking. Feel free to hit us up anytime in the app support chat tab. We would love to hear from you. Jodi*

Replied May 2020

Queen

Management Consulting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Switched from Freshbooks and love And Co

Customer service is quick and excellent. I haven't had any issues with using the product.

PROS

The invoicing and time tracking features are great, and it always works. I can send proposals and contracts to clients with ease.

CONS

It is missing automatic email reminders for client invoices

Reasons for switching to Fiverr Workspace

Freshbook's time tracker was terrible and inaccurate. Any reported issues were rarely fixed.

Vendor Response

Hey There Queen Joseph, Thanks for the amazing review, we are excited to hear that you are loving the invoicing, time tracking, proposals and contracts features with AND.CO and we can certainly pass on your feedback to add automatic reminders for sure.We really appreciate your support and your Chief Operators have always got your back! Hit us up anytime in the in-app support chat tab day and night your chief operators are standing by! Jodi*

Replied May 2020

User Profile

Jenny

Verified reviewer

Information Technology and Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

Complete project management software for freelancers

With AndCo I track and invoice my clients to manage my business better. While it has plenty of features and lots of promise, it's not quite up there with more established project management software with a smoother UX and a more complete mobile app.

PROS

AndCo is the ultimate all-in-one project management software. For a self-employed writer like myself, I use it for basically everything to run my business. Aside from the expected time tracking and invoicing, you can also send proposals, contracts, keep track of income and expenses, and even create a subscription for clients who pay on a regular basis (for auto invoicing). There is also a "shoebox" where you can upload files for safekeeping. The proposals and contracts part is definitely their strong point. They make it simple to understand and give you yes/no toggles to tailor it to your client. If you pay premium, you can edit the contract a bit more. The support team is also very helpful. There's always someone on the chat to help you out and they take your feedback very seriously. Sometimes you can just chat with them about this and that. Extremely friendly team.

CONS

The UX still needs work. - On the income/expenses page, the date range could be a lot more usable. I would suggest they take a look at the date range widget used on Upwork. That one is incredibly easy to use and to switch dates without having to manually click back and forth every time. - Another problem on that page is the filtering doesn't stick. For example, if I filter by project from Jan to Dec then click on one of the results, there is no back button that will take me back to the filtered results. I have to manually re-apply the filters to see them again. Filters shouldn't be cleared unless the user clicks "Clear filters". - The "Notes" section in each project page was one of my suggestions to the team, but they simply added a text field with no formatting options or even the ability to save different notes. It's just one plain text field that you can't even resize to take advantage of the entire lower half of the page which is blank. - Hyperlinks don't work anywhere. This is a particular peeve for me as a writer who pastes lots of links into tasks and notes for reference. Turning them into clickable links would be a winner. If these issues were addressed, I'd happily upgrade to premium. But right now the app has lots of features that are low on quality, so the higher-than-average monthly fee isn't really worth it.

Vendor Response

Hey Jenny, thank you so much for taking the time out of your day and leaving a review for us! Its great to hear that AND CO is the ultimate project management software for freelancers and that you use pretty much all of our features to run your business specifically proposals and contracts. We are so happy that its simple to understand and easy to use. I have also taken note of your suggestions regarding our date range options, filters and our notes feature. I have passed this over to our product team and I would be happy to keep you updated on any enhancements on these as always and thank you for always providing us with valuable feedback!! If you need anything at all, please do not hesitate to reach out to us in our in-app Support chat as always your chief operators have got your back!

Replied May 2019

User Profile

Kasun

Verified reviewer

Civil Engineering, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

Fiverr workplace for building future

When it comes to the overall picture, his platform provides good quality service for both buyers and sellers and one of a reliable platform to work.

PROS

I have been using fiverr since my university period as a freelancer (seller). The most important feature which I see in this workplace is its security and quality of service. It provides best security to the buyers for their money and best security to the seller for their products. When it comes to the quality of service, fiverr enables various courses to improve the capacity of the sellers and it provides different categories and badges to the sellers to market their capabilities.

CONS

When it comes to project browsing, I feel like some feature is missing in this platform. It would be better if the seller has the access to the recent projects and make bids for them. When I started working in fiverr, there was a feature caller "Buyer request" under that buyers can browse their projects and sellers enables to provide offers for them. But with the recent updates, above feature has removed from the product.

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Fiverr "Beyond Super competitive"

The great platform for freelancers who want to connect with potential clients and for businesses and individuals who need quality work done quickly and affordably.

PROS

Fiverr is one of the popular online platform where freelancers can offer their services to clients all over the world. The website is easy to use, witha straightforward search function that allows you to quickly find the type of service you need. The range of services on offer is vast, from graphic design to content writing, and the prices are generally very competitive.The great things about Fiverr is the variety of services that are available, simple interface that makes it easy for both buyers and sellers to navigate. Freelancers offer everything from graphic design and writing services to programming and marketing services. This means that no matter what you need done, you can probably find a talented professional on Fiverr to help you out.

CONS

The pricing structure on Fiverr is also very competitive, with services starting at just $5. However, it's important to note that the price can vary depending on the complexity of the job and the level of experience of the freelancer.Furthermore, The newbies will not get any work since everyone is looking for legends, which will lead the young and potential out-limited.

User Profile

Kushan

Verified reviewer

Construction, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Finest Freelancing Platform

I am working as a freelancer since I was an undergraduate. I am using Fiverr Workplace for six years now and I have identified this as one of the best platforms in the industry for freelancers. Apart from my job I am working as a freelancer once I got out of the university.

PROS

This platform improved the professionalism of me as a freelancer since it gets me feedback from clients while doing the project. it improves transparency and understanding to the clients since they can see my progress of work and see if their vision is full filled. And also it helps to manage and timely deliver projects to the clients.

CONS

Still I have not seen any negatives to express regarding this platform

Dani

Graphic Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2018

Supporting the Freelance Community

As a brand and web designer, the built in proposal and contract feature is great, and really streamlines the process and gives me a very professional image. Seeing a graph of my income and expenses lets me know where I need to work harder or reflect on trends throughout the year and clients appreciate the easy online payment system. I'm so passionate about the freelancer community as we all seem to support one another from a variety of levels and experience. AndCo helps bring all of that together and strive for a better industry :)

PROS

I love that it's free and supports multiple countries. Freelancers all over the world can run an efficient business with low overheads.

CONS

There are some missing features that would be super useful, but I understand this is a free platform and different types of freelancers/industries may not need these features. One major one that I think would benefit everyone: Choose options when quoting. For example, I can present my clients with a few options for quantities of business cards (typically 250, 500 and 1000). Currently, its a bit of a pain quoting them the minimum, then they come back and ask for a bigger quantity, realise they can't afford that and go back to the original quantity. Its a lot of back and forth and time wasted on my part. If they could select an option and "build their own quote", this would be extremely beneficial. It also gives freelancers the opporunity to offer upselling. Example - quote a logo design, and then have additional options (add business cards for $xx.x, add a website for $xxxx.xx). This has worked so well for me in the past on a previous platform.

Vendor Response

Hey Dani, thanks for taking the time to leave this kind review! We really appreciate it. We want you to know that we will strongly consider the features you mention to offer different options in a Proposal. It's a great idea and you explain well just how useful it would be. As you note, we want to do everything we can to support the freelancing community the world over, and that's why we take user feedback extremely seriously. Got any other suggestions? Feel free to give us a shout in our in-app Support Chat. Your friendly Chief Operators look forward to hearing from you!

Replied May 2019

Debbie

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Fiverr Workspace from a Person who is not techie

Fiverr Workspace can help businesses streamline their operations and increase productivity. It can help teams stay on task, track progress, assign tasks, and collaborate on projects. It can also help businesses manage their budget, allocate resources, and track time spent on projects.BenefitsFiverr Workspace is an easy to use, convenient, and cost-effective solution for businesses. It helps teams stay organized and on track, while also providing the tools to collaborate on projects. It also helps businesses save time and money by automating tasks and tracking time spent on projects.

PROS

Fiverr Workspace offers a wide range of services, from task management to project management and customer service. 2. It is easy to set up and use, with a low learning curve. 3. It is highly secure and reliable, with data protection measures in place.4. It is also a cost-effective option, with flexible pricing options and no setup fees.5. Fiverr Workspace features a user-friendly interface, making it easy to navigate. 6. It also offers a wide range of integrations, allowing users to easily connect to third-party services.

CONS

Fiverr Workspace does not offer the same level of customization as some other project management and task management tools.2. While the platform is secure, it does not offer the same level of data protection as some other services.3. The platform is limited in its features and functions, with no mobile app or integration with other services.

User Profile

Steve

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

I've been using AND CO since they joined Fiverr and I often suggest it to new contractors I hire.

Helps my workflow and I trust the legality of the boiler plate contracts that come with the proposal and contracting features.

PROS

I like that it's built from the ground up for freelancers, focused on offering a toolset to help us be protected and get paid. The workflow it provides has helped me to streamline the way I pitch business and request payment. I enjoy the modern design and attractive presentation for end clients. It is not only professional-looking, but updated and flexible, allowing me to present a solid branding experience. Best of all is the great customer service. I like interfacing with the same down-to-earth reps who are honest and friendly. Although they are not available 24/7, I am completely okay with that because my concerns are always addressed and I feel like my suggestions are taken seriously.

CONS

Although it allows me to use a business name, the payment link defaulted to my personal name despite having business bank and PayPal accounts that I use with a DBA. Proposal and invoice templating is missing and, in my opinion, essential since many projects for different clients have a lot of similarities, but I understand that these features are forthcoming. I don't use the Project task features because I use other project management software.

Vendor Response

Hey Steve, thanks for being a fan. We've always appreciated your feedback and love seeing your name pop-up in our Support Chat. We just wanted to let you know how much we appreciated you leaving us a review here and wanted to remind you to reach out if you need anything at all. Proposal and Invoice templating is absolutely possible and we're happy to help you to set that up for your clients. Thanks again, Steve; wishing you the best!

Replied May 2019

User Profile

Jenny E.

Verified reviewer

Online Media, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Excellent free app!

I found this software by accident and I am SO happy with it. Toggl kept good time, but it was expensive and did not generate invoices. Other timekeeping software wasn't mobile, I couldn't use it on my phone. The design of so many apps was really clunky too. AndCo is really really good, and even better because it's free, and doesn't cut into my bottom line to pay for another service on top of DropBox, Schedugram, etc. As a social media manager, I use AndCo every day and I love it. The interface is just great, the features for expenses and file keeping are also just perfect. Love love LOVE this software. Never leave me!

PROS

The invoicing and payment system is so good! I love that I can track my hours, then generate an invoice AND bill through WePay, PayPal, or other wallets! My clients love it too.

CONS

It was a bit funny figuring out how to organize the Clients and the projects - but I have a system that works for me now using the hierarchy available in AndCo. I love that there's a new Chrome extension, and a desktop app, but they are still a little weird (Chrome extension doesn't allow you to add your tasks to a client/project, you have to go in to the web app and do it manually) but I think they'll figure it out!

Vendor Response

Hey Jenny, Thank you very much for sharing your review, we are so grateful for your kind words and for taking the time to write us this detailed review! Its so nice to hear that AND CO's invoicing and payment features are great and that you love time tracking and payments!! Even better to hear that your clients are loving it too!! Your chief operators would love to help you with any questions you have and you can reach us anytime via the in-app support chat tab, we are ready to assist and are just one message away! *Jodi

Replied May 2019

Jessi

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

A Handy Alternative to Quickbooks

Their customer support is great. Best I have ever received. I hate that they switched to a paid structure and that now its more expensive than the quickbooks I used to have.

PROS

I found out about AndCo when they got bought by Fiver and I tried it out and eventually switched from quickbooks. For starters it was free and basically did everything I needed. I ended up saving money by switching as well obtaining a few handy new features such as the ability to track when my clients open the invoices.

CONS

I wish the they had a section where you could track outstanding invoices from a client. What I liked about quickbooks was that when I sent an invoice it would show pending balance and update the total on the new invoice so that it reflected the old balance as well. It would essentially show balanced brought over.

Vendor Response

Hey Jessi, thank you so much for taking the time to leave this review. We're so glad we were able to provide you with the tools you need for your business. We're happy to look into the features you've suggested to us, like displaying a continuing balance across multiple invoices. We understand that you're frustrated by the introduction of Pro: to clarify, we still support a Free version and would be more than happy to help. Otherwise, we hope you'll enjoy the updates we have planned for Pro in the future! We put every cent into developing new stuff, so stay tuned and let us know what you'd like to see in an upcoming version!

Replied May 2019

Shlok

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Full-Service Invoicing & Business Management, Steal for the Price

I've been using AND CO for the past year and it's simplified the accounting side of my business significantly. I first started using AND CO because it was a free alternative to FreshBooks (they've since switched to a fremium model at a reasonable price). The variety of functions that it serves makes it well worth the monthly expense however I will be paying more attention to their quality now that I'm paying for it.

PROS

I primarily use the excellent invoicing and proposal system and appreciate the integrated online payments. Recurring subscriptions are also very useful as is time tracking even though I don't use them much. Expense tracking also integrates with my bank accounts and cards which makes expense tagging very easy.

CONS

The proposals and contracts could have different aesthetic templates to make them a bit easier to read for customers. I'd also love if they added mileage tracking because then I could centralize my entire expense tracking.

Vendor Response

Hey Shlok, thank you so much for taking the time to leave us this review. We always love hearing from you and this is no exception. We appreciate you taking the time to share your thoughts with us. We will absolutely look into and keep you in the loop on the updates you suggest here, like additional Proposal templates and mileage tracking! Awesome ideas, and please feel free to keep them coming! Thanks so much for being a part of AND CO Pro and let us know how we can help!

Replied May 2019

Scott

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2017

Incredible. If you are self employed or a freelancer you MUST have this utility

This program is quickly changing how I conduct my business, and is easily making me more organized - not to mention the fact that I feel much more professional by using it. The days of forgetting to enter work or bill a client for something small are over!

PROS

This application was extremely simple to get up and running, and within minutes it was custom tailored to my personal business and way of doing things. Acess to support and help is only a click away and responses are incredibly fast. The templates and automated systems make things that used to take me tons of time to create and track simple in comparison now. I get reminders on how and when to bill/invoice my clients, and creating new projects is a snap.

CONS

My ONLY negative comment about this platform, which took a while to think of, is that setting up and invoicing a new client for a quick (and possibly ONLY) invoice or session is a bit akward. Sometimes you do a job quick and you just need to get paid without creating a project, which is the only item I found a little lacking.

Vendor Response

Hey Scott, thank you so much for this great review! We appreciate you taking the time to recommend AND CO to all self-employed freelancers and to share your experiences! It's great even to hear that it took you a while to come up with a "con," but the one you do mention is a great point. Luckily, we have added a "quick invoice" feature which I'm sure you'll appreciate! Let us know if there is anything at all we can do to help you moving forward.

Replied May 2019

Lucy

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

AND CO is Awesome!

Cost effective - like it doesn't cost. This is hugely helpful when you're a freelancer and growing your little business.

PROS

Obviously it is free, which seems a bit unbelievable. I moved to And Co from Harvest and there were some initial work-about that I had to figure out to get a similar service but over the last 12 months the updates And Co have done have really improved functionality. The time tracking functionality has improved a lot and now works well. Love the proposal and contract being sent together. Love being able to see what's been viewed. Love the brand.

CONS

The proposal is basic which when you're a creative freelancer is a little limiting. However there's options to attach files so its not a biggie. It would be great if it integrated with the likes of Xero too.

Vendor Response

Thanks so much Lucy for taking the time to write this wonderful review, we really appreciate it and we are so glad to know that you love the option of sending the proposal and contract together and being notified when a client views your invoice, contract or proposal. We would love the opportunity to hear your suggestions regarding enhancing the proposal feature and we will absolutely let the team know you would like to see more integrations. We would also be happy to show you how you can integrate with Zapier which allows you to connect AND CO with other apps as an option. As always, feel free to hit us up anytime via the in-app support chat as your chief operators are here for you day and night!! *Jodi

Replied May 2019

User Profile

Rick

Verified reviewer

Design, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2018

By far the best invoicing app for small businesses and freelancers

I plan on using AND CO until we outgrow it. It's the easiest to use and most elegant solution for invoicing, proposals, expensive and time tracking that I've tried.

PROS

Despite my headline, this is more than an invoicing app: It's a central desk to keep track of projects, expenses, time spent, and more. It's a beautiful designed and easy to figure out as soon as you look at the options. I've already sent out several proposals, which are a snap to create and they look nice, invoiced several clients and gotten paid (ka ching) and set up a subscription. See below. There's a Chrome extension for time tracking, which is very nice and convenient. Unique to AND CO, I believe, you can set up recurring payments and/or subscriptions. This is idea for a small company like mine that sells WordPress sitecare contracts that come in via word of mouth or random e-mails rather than through the shop onsite. All of the above, and more, is free.

CONS

There's no obvious way to add payment processing. You have to set it up at the moment you send an invoice or set up a subscription. There's no visible setting in the leftside navigation to change or set up payment processing. Kinda weird but maybe they felt it was easier for onboarding? Proposal could and should be more detailed than the template provided by AND CO. Their template is more like a brief than anything detailed. You can annotate but that's about it. I wish there were a way to add users.

Vendor Response

Hey there Rick, thank you so much for taking the time to share your thoughts and this awesome review! We're so glad to hear that AND CO is a central place for you to keep track of projects,expenses, subscriptions, proposals and track time! We would love the opportunity to show you how to set up your payment options via the settings tab as well as customize your Proposals however I will bring up your suggestions in adding more details to the templates as well as team access to our product team for sure! Please reach out to us anytime and if you have any other suggestions or feedback or if you need anything at all your friendly Chief Operators are on the case! *Jodi

Replied May 2019

Fernando

Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Imprescindible in managing my web business

It takes care of all my Invoicing and Project Management. I'm not a heavy user, but as I'm growing up in the business it's good to have a trusty solution that is light, beautiful and actively developed.

PROS

It's very easy to use if you just want to do some quick invoices and payment control, but it has a TON of more advanced features if you really want to dig deeper. The Costumer Support is amazing, with replies coming in a few minutes to a few hours and the CO's are eager to send the developers good suggestions that may arise. Plus, it's free.

CONS

Changes come without warning, a devlog or a beta channel would be welcome. Even using the software every day I find some new functionalities that I don't totally understand or find that some functionalities I was used to have been put to sleep. Overall the changes are for the good and the devs listen activelly, so it's not a great problem.

Vendor Response

Hey Fernando, thank you so much for taking the time to leave a review for us. We're so happy to hear you appreciate our updates and bug fixes, but you raise a good point that a change log would help to make those changes more understandable and welcome for you and for others. We will take that into consideration moving forward and will continue to launch new features based on user feedback! Have any other great ideas? Let us know via the in-app Support Chat!

Replied May 2019

Cian

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Perfect for Freelancers

Invoicing Client Management Project Management Accounting Tax Considerations Contracts Proposals All Taken Care of!

PROS

When I originally started my Freelancing journey, I didn't know where to begin in terms of managing my clients, projects, finances and invoicing. When I found And Co, I couldn't quite believe that something so comprehensively built for Freelancers existed! I love how I can link it to all sorts of other apps. The customer service is top class, it has every feature I could ever want and the price is very fair for something that allows me to run my business from anywhere in the world! Five Stars.

CONS

Nothing at all. The only issue was I originally thought it was free forever at first, but they eventually had to monetize such a good product.

Vendor Response

Hey Cian, Thank you so much for leaving this amazing 5 star review for us! We appreciate you taking the time. We are so thrilled to hear that our customer service is top notch, thanks so much and I know the whole team will be so proud! Its so great that you can use all of AND CO's features to run your business from anywhere in the world! We always love chatting to you Cian and as always please reach out to us directly anytime you need anything at all via the in-app support chat tab we have got your back day and night! *Jodi

Replied May 2019

Jason

Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2018

Jason's AndCo Review

Generally, this product is really good considering it's free. And the support is always prompt, friendly and usually has the right answers. Again, single invoices for multiple projects and hours is my only sticking point. I'd be willing to pay for that feature.

PROS

It's free, and despite that, it's pretty high-quality and feature-rich. Support is also really good.

CONS

As a freelancer, it's important to have the ability to consolidate billable hours and projects from a single client into one invoice. AndCo doesn't offer this feature and I've been asking for it since this app first came out, which is a little disappointing. I can't be the only one who needs this.

Vendor Response

Heyo Jason, thank you so much for taking the time to leave us this informative review. We appreciate you sharing with us your request for consolidating Projects and time for one client onto a single invoice. This is a feature we hope to launch in the future and will assuredly continue to keep you in the loop on its launch! If there is anything else at all that you need from us we'd be more than happy to oblige, so please always feel free to reach out to us directly in the Support Chat. We love hearing from you!

Replied May 2019

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2019

More than freelance software -- Great for separation of business income and expenses

And.co makes my life much easier than the alternative of tracking business expenses on a spreadsheet online.

PROS

I like how And.co is the only freemium software out there for distinguishing expenses/income from personal accounts. This is extremely useful when you have 1099 income and expenses, but don't use a full-blown business bank account to handle those transactions.

CONS

Extremely buggy software, poor design. My opinion has always been that junior developers push out new releases but then break existing features. This has happened more than a few times. One example of poor design is that don't let you re-categorize skipped transactions.

Vendor Response

Thanks for the review. Its great to hear you like the AND.CO Free Plan and I would love to look into these issues you are experiencing if you can reach us directly via the in-app support chat with more details we will get onto it right away. Jodi*

Replied May 2020

Douglas

Design, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2020

Great at what it does but somewhat limited

Overall my/our experience was great and it really helped in the early stages of growing our business. However, we did outgrow it recently and so switched to a more robust overall platform. I would recommend it to freelancers and small or new businesses though.

PROS

This service is great at what it does. It streamlines proposals, contracts and invoicing of clients. There are a few other features but these are the main ones. For the most part, these features are pulled off really well.

CONS

A little while back they changed how you turn proposals into contracts and it kind of messed things up, for my company at least. I was no longer able to dial in the exact details of the contract as I needed. I found a work around but didn't appreciate how they changed things. also, the user interface could use some improvement. It's not entirely intuitive.

Vendor Response

Hey Hey Douglas, Thank you for your feedback and for taking the time we really appreciate it. Glad to hear AND.CO is great for Proposals, contracts and invoicing. With AND.CO PRO you can certainly edit the contract template, however happy to pass on any feedback you have for improvements to the team and always happy to help with any questions you have and you can reach us in the app via the support chat day and night. Jodi*

Replied September 2020

Showing 1 - 25 of 448 Reviews