Fiverr Workspace vs Shoeboxed

RATING:

4.8

(448)

Fiverr Workspace has 448 reviews and a rating of 4.75 / 5 stars vs Shoeboxed which has 225 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (448)
4.4 (225)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 23, 2024
June 1, 2023
Pros/Cons
  • Pros

  • I like most that it’s free. It’s very clean, mobile friendly, integrated payments and I’ve been using it now for 2+ years.
  • I do multiple freelancing and this application is like my manager or Secretary. It is managing my all projects, costs and deadlines.
  • Cons

  • I was no longer able to dial in the exact details of the contract as I needed.
  • Where they lost me as a customer are as follows. I could not create template contracts before jobs came in.
Read all user reviews
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • Ease of uploading & categorizing receipts. Cost is low for service.
  • Cons

  • I hated how there's a cost to it. I literally can just take pictures of my receipts and make a folder to save money.
  • Customer service is HORRIBLE. I have called and emailed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos