FreeAgent vs Patriot Accounting

FreeAgent has 125 reviews and a rating of 4.38 / 5 stars vs Patriot Accounting which has 256 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.38 / 5 (125)
4.74 / 5 (256)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 13, 2021
September 23, 2021
Pros/Cons
  • Pros

  • Quotation system works well, bank integration excellent and shared access for my back office book keepers means a lot less hassle. Love the App for capturing expenses and mileage.
  • Easy to use with a good range of functions and fantastic customer support. Regularly updating with new features.
  • Cons

  • Drag and drop receipts into web interface (you have to upload through file navigation). Quick take photo for expense button (mobile).
  • Sometimes it's tricky to work out how something works and you have to go and get help from customer support, but this may be more user incompetence than anything wrong with the software.
  • Pros

  • This software is very user friendly. Their customer service is very helpful and I love the Chat feature.
  • The best part about this software was the ease of setup. It's very easy to enter customers, receive payments, and keep track of expenses.
  • Cons

  • There is only on Option for a credit card processor and the customer support for this is awful. If your application is denied there is no clear appeals process.
  • If I didn't have a business degree and taken a few accounting classes it would probably have been tough to get started.
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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