FreeAgent vs webexpenses

RATING:

4.4

(161)

FreeAgent has 161 reviews and a rating of 4.44 / 5 stars vs webexpenses which has 278 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (161)
4.5 (278)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 28, 2024
December 22, 2023
Pros/Cons
  • Pros

  • Quotation system works well, bank integration excellent and shared access for my back office book keepers means a lot less hassle. Love the App for capturing expenses and mileage.
  • Easy to use with a good range of functions and fantastic customer support. Regularly updating with new features.
  • Cons

  • Drag and drop receipts into web interface (you have to upload through file navigation). Quick take photo for expense button (mobile).
  • Sometimes it's tricky to work out how something works and you have to go and get help from customer support, but this may be more user incompetence than anything wrong with the software.
Read all user reviews
  • Pros

  • It is very easy to use and so happy that we don't have to hand write the expense report on the paper anymore.
  • I like the app based solution as it allows me to input receipts and information quickly. I also like the mileage map function for multi trips.
  • Cons

  • Viewing receipts - some images cannot be zoomed or orientated. Reports can be awkward to produce.
  • I sometimes see web application stalling if the data connection is poor and dropping out.
Read all user reviews
Pricing Range
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$
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Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos