--- title: "FreshBooks Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FreshBooks. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FreshBooks is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/freshbooks-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [FreshBooks](https://www.softwareadvice.com/accounting/freshbooks-profile/) / FreshBooks Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/freshbooks-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/freshbooks-profile/alternatives/) # FreshBooks User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 4,532 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 2,675 reviews (59%) - 4 stars: 1,494 reviews (33%) - 3 stars: 281 reviews (6%) - 2 stars: 45 reviews (1%) - 1 star: 37 reviews (1%) ### Most mentioned pros - FreshBooks has also made it easy for us to track how we utilize our financial resources during operations by offering very advanced expenses tracking tools with a very simple and intuitive user interface. - It offers very efficient financial planning features which makes budgeting and allocating finances during operations a very easy and efficient task. - It has efficiently manage our financial records well even with my little knowledge in finance and helped simplifies issuing of invoices with ease. ### Most mentioned cons - The tracking mode isn't 100% accurate and it does not send you automatically a copy of your invoice or estimate to your email and can be tricky to go back and find it and they only save it for a certain period of time - Lacks robust inventory management for product-based e-commerce - I am going to look into a uograded version because qbooks messed my books up and was so expensive. ## FreshBooks customer reviews Showing reviews 1-25 of 4,532 (page 1). ### Ótimo em gestão de contablidade em nuvem - Overall rating: 5/5 - Reviewer: Pedilson Cassule A. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered No geral o FreshBooks é um otimo software de contabilida para freelancers porque ofereçe um bom custo beneficio. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - Facil de usar; - Facil de aprender; - Interface intiuitiva; - Otma em rastreamento de tempo; - Bom aplicativo móvel. #### Cons - Por veses sinto a Limitação ao adicionar mais clientes e usuários; - Sinto muitas dificuladas com a integração bancária, especiamente aqui no meu país. --- ### Great for tracking income and expenses - Overall rating: 4/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Freshbooks was a useful tool for me, but I have had to supplement with other billing platforms as well. I continue to use freshbooks to track expenses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Freshbooks was a tool I initially used for billing clients when I was first growing my business. It was easy to send links to clients and they were able to pay online. It was relatively affordable for what I was using it for. I liked that it generated yearly forms for my earnings and showed me what I earned month to month. It was clean and easy to navigate. I also liked that it tracks expenses for me and I can link my cards to it to automatically track. I wish I could have had more clients for the price I was paying #### Cons I wish I could've saved clients' CC info and ran billing myself as opposed to having to send a link to clients to get them to sign in and pay. This made it harder to make sure everyone paid on time. #### Reasons for choosing FreshBooks It was more affordable and initially contained the tools I needed --- ### Freshbooks Is Convenient and Easy to Use - Overall rating: 4/5 - Reviewer: Kelly M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience for the most part has been good. It has always been available when I need it. Calculates thing accurately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it's easy to use. I create invoices, proposals and estimates with it. I like that it has a feature to remind clients to pay. #### Cons It's on the more expensive end especially since now I really only use it for invoicing. I wish there was a cheaper version for small companies like mine. --- ### Good booking software - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a good software to work with and I am happy and not looking to switch. The invoices are important. I would like the expense portion to be more user friendly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I like the ease of use and integration with gusto. It imports expenses from credit cards and banks. It invoices really well and I like the set-up of the invoice system. #### Cons I have been unsuccessful in having full account reconciliation and struggle with the system they have set up. I also am unsuccessful in getting my frequent purchases to get expensed to the same categories and companies each month. #### Vendor response Hi there, thank you for taking the time to share your review. Thank you for your kind words about all the features you use to run your business in FreshBooks. Our Support Team would like to better understand your experience with reconciliation and transaction management, and discuss your feedback more in depth. To do so, please reach out to our Support Team via Contact Us at https://support.freshbooks.com/hc/en-us ^DM Replied March 2026 --- ### Fast, Simple, and Reliable for Everyday Accounting - Overall rating: 4/5 - Reviewer: christopher f. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, FreshBooks has been a smooth and reliable tool for managing invoices, expenses, and basic accounting. It’s easy to learn, works well for small teams, and keeps daily financial tasks organized without being overwhelming. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I liked how simple and intuitive FreshBooks is for everyday accounting tasks. The interface is clean, the expense tools are easy to manage, and invoicing feels fast and straightforward. #### Cons Some of the more advanced features feel limited compared to larger accounting platforms. Reporting could be deeper, and certain workflows require extra steps that slow things down. --- ### Great for freelancers... - Overall rating: 5/5 - Reviewer: Ashley B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered I've been using Freshbooks for about 3 years and have had a great experience. It's perfect for my cleaning business and has all the tools I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like that Freshbooks is user friendly. It's simple to create invoices which I do all the time. It saves so much time #### Cons There's nothing I don't like about Freshbooks. It's definitely more for small businesses though. If you are a larger business, I'd look elsewhere. #### Reasons for switching to FreshBooks Quickbooks closed my account for no apparent reason. --- ### FreshBooks saves hours every month for a one-person driving school - Overall rating: 4/5 - Reviewer: Alan O. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I don't write reviews often, but this has genuinely freed up hours I used to spend on admin work I hate. For a one-person driving school, the pricing makes sense once you calculate what your time is actually worth. Now I can focus on the actual teaching instead of hunting down invoices, plus my accountant finally stopped complaining about my record-keeping. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I send out invoices for twenty students every month, so I don’t have to waste time chasing down payment reminders. Last Tuesday I billed out a week's worth of lessons in under ten minutes. That whole process used to take me an entire evening staring at spreadsheets. The automatic payment reminders mean students actually pay on time now, I'm finally done with texting parents about overdue balances. #### Cons The mobile app has a habit of logging me out mid-entry, especially when I'm trying to record an expense right after filling up the tank. It would be a huge help if the app could remember lesson packages as a preset. --- ### FreshBooks makes transaction and expense management simple - Overall rating: 5/5 - Reviewer: Gabriella O. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like FreshBooks due to its transaction management and expense management.I like how it makes tracking income and expenses simple.It also keeps all transactions organized and in one place and through that it helps us to manage our business finances more efficiently. #### Cons It lacks some advanced features,pricing gets high as you grow and its invoice and report customization is limited. --- ### Simple and Efficient Accounting for Small Businesses - Overall rating: 5/5 - Reviewer: muhammed r. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FreshBooks is simple and user-friendly, making invoicing, expense tracking, and managing payments quick and convenient. #### Cons Some advanced features are limited on lower plans, and the pricing can feel a bit high for small businesses. --- ### Simple and Efficient Business Management - Overall rating: 5/5 - Reviewer: Madeline-Michelle C. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. FreshBooks user-friendly, reliable and helps me manage invoices, expenses, and clients efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros FreshBooks makes the invoicing, expense tracking and financial management simple and well organized. #### Cons Some advanced features and reporting options can feel limited for business as they continue to grow. --- ### Perfrct invoicing tool for SMEs and freelancers - Overall rating: 4/5 - Reviewer: Martin D. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered One of our first accounting softwares' we'd used and the main thing we wanted was easy to use, quick invoicing, time tracking on occasion and managing a couple of employees expenses which it did really well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Perfect for small business/ freelancers. Quick to learn and did everything we needed at the time. Good access via app and automated invoices were ideal. #### Cons The cost of adding more users on as we grew. The limited personalisation at the start was fine but as we used it more and more we had to find workarounds. #### Reasons for choosing FreshBooks Sage we did have a trial with for about 3 months and it felt like it did more but not as simple. Xero we loved but at the time our then accountant didnt want us to go with it as he preferred Freshbooks. Freshbooks was the right price too at the time. --- ### FreshBook Review. - Overall rating: 5/5 - Reviewer: Erik S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. FreshBooks is the best accounting software hands down. QuickBooks and any other platforms can not compare. There platform keeps your accounts connected not like QuickBooks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros The platform is super user friendly, easy to teach and the reports are amazing. #### Cons Pricing is the only thing but I feel that it is worth it compared to a lot of other platforms. #### Reasons for choosing FreshBooks Freshbooks hands down was the best easy to use and provides training for all your employees included in the package. #### Reasons for switching to FreshBooks QuickBooks cost was higher and the accounts will never stay connected on Quickbooks and I always had to call Quickbooks and it will work for a few days and disconnect. This was a never ending cycle. --- ### Good Invoicing Software - Overall rating: 5/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Over the my experience has been positive with FreshBooks. It tracks invoices and allows me to accept online payments. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability email invoices with a payment link. Freshbooks also tracks all of my invoices and shows which are overdue. #### Cons It seems a bit expensive for the number of invoices that I send out. There is a limit to the number of clients you can send on the cheaper version. #### Reasons for switching to FreshBooks I couldn't collect a paper check through HoneyBooks --- ### Freshbooks is a perfect fit for your small business - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered I am one of a number of partners that invoice clients for work we have undertaken, and typically create around 10 invoices a month. I also use Freshbooks to track all business expenses, including software, contractors, rent, etc. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros There are several things to like about freshbooks: creating consistent invoices, the ease of setting up a client, quick status reports for performance and outstanding invoices, and the simplicity of having employee expenses inputted are all faciliated in an easy, clean interface. #### Cons Unfortunately, once you get to a certain point in billings, you need to reconcile with other tools for accountants to access what they need. This year, Freshbooks (or Quickbooks more likely) took away the ability to integrate into QuickBooks which has caused us to stop using Freshbooks after 15+ years. We just outgrew it as our billings increased substantially, but it was great for a really long time. --- ### Irreplaceable - Overall rating: 4/5 - Reviewer: Paul O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Perfect for freelancers, but it quickly shows its limits once the business becomes more developed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Expense management is intuitive with the ability to add my receipts. It includes a time tracking system for services, and online payments are integrated to make collecting payments easier. #### Cons Less suited for advanced management (inventory, large teams). It can become expensive with additional options. --- ### Be More Professional with FreshBooks! - Overall rating: 5/5 - Reviewer: Bridget W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals (estimates) to invoicing. Every touchpoint with client, matters. FreshBooks has a couple of plans that are completely affordable. $15/mo for 5 clients. $25 for 50 clients. I was on the $25/mo plan (actually billed monthly) for 4 years. It's seriously a great product. Are you worried about credit card fees? No problem. Add 3% more to your pricing to account for the payment gateway fees (PayPal, Stripe, WePay, etc). You can even connect FreshBooks to your bank for ease of expenses and export profit and loss (P&L) statements. There's really no reason why you should still be doing your accounting on Google Sheets. I have a tutorial on how to set up FreshBooks. [sensitive content hidden] #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite part of FreshBooks was how easy it was to get started. The payment tiers are very fair. Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients. It also allows you to send professional quotes. #### Cons I didn't like that the GL categories didn't have numbers. I'm used to traditional GL codes. They may have changed it since I last used it (2021). I find that GL codes --- ### I Love teh Reliability and Accuracy of FreshBooks - Overall rating: 5/5 - Reviewer: Abubakar J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am impressed by the exceptional and dependable features of FreshBooks. FreshBooks has a brilliant user interface that works so well for us. It is a reliable expense management tool that has been so accurate. #### Cons FreshBooks has reliable and easy to understand features. I encounter zero problems when using FreshBooks. --- ### FreshBooks Review - Overall rating: 5/5 - Reviewer: Jack S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tool is easy to get started with and doesn’t require advanced accounting skills. It works well for keeping a clear overview of financial flows. #### Cons For larger organisations, the reporting can lack depth for more advanced financial needs of the tool. --- ### Freshbooks review - Overall rating: 4/5 - Reviewer: Alex A. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Had a all-around great experience would highly recommend to anybody especially wanting to give it a free trial run #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Super easy to use didn’t have any bugs or issues. Transaction management was top-notch. Value for money was totally great customer support All around great experience #### Cons Wasn’t a big fan of the expense management or user interface, but other than that would highly recommend to anybody and was super helpful --- ### The Best Billing Tool - Overall rating: 5/5 - Reviewer: Khaoula B. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. FreshBook has been a seamless tool. It helps us save on time as well as reduce errors as it has automated features that makes all billing process very smooth and efficient. This tool is a must have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros FreshBooks has great features that has made our billing smooth and efficient. First, the clients auto-billing and auto-payment feature is seamless. It helps our clients pay and store payment information securely with ease. Secondly, FreshBooks integrates well with Other tools making the tool more efficient. It also supports mobile apps where one can manage billing on the go. #### Cons I have had some intuitive experience with this tool. I have not had any problems with Freshbooks so far. --- ### Good Tool for Invoicing and Tracking - Overall rating: 5/5 - Reviewer: Jonah F. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pretty simple to get into, makes doing invoices and tracking stuff much easier for me #### Cons It can feel a bit expensive if you’re just starting or have a small business --- ### Super Easy Invoicing - Overall rating: 4/5 - Reviewer: Kimb W. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. After work with FreshBooks, I decided that it is indeed a really good tool for freelancers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s not difficult to use, I can easily send invoices and keep the record of all the transactions #### Cons In any new small business startups, the pricing may seem a bit high --- ### FreshBooks is a top-pick tool for invoicing and cash flow management. - Overall rating: 5/5 - Reviewer: Christina S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are having an incredible run of experience with FreshBooks. It has assisted us to keep our cash flow in check at all times allowing us to know how money gets in and out. FreshBooks has been a key tool to helping us utilize our financial resources efficiently by helping us track our expenses. It also allows us to create incredible invoices for our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was easy for us to learn FreshBooks and how to optimumly utilize it to meet our accounting needs. The user interface is simple and the dashboard is clean and easy to navigate. FreshBooks has a powerful invoicing tool that allows us to create invoices and share them with ease. It also offer us financial reports that keep us up to speed with our financial performances. FreshBooks has reliable expenses monitoring tools that assist us in tracking our expenditure to ensure nothing goes beyond the stipulated budget. #### Cons So far, FreshBooks has provided us with everything we need. We have not found anything negative about it. --- ### FreshBooks: Your business finance solution - Overall rating: 5/5 - Reviewer: Elizabeth E. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had positive experience so far while using FreshBooks for business finances. From invoicing to even understanding and tracking expenses is very convenient. The app is also very easy to use, you do not need special skills or have to be an accountant before you can use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is very easy to use. Helps anyone that does not have accounting background work easily. #### Cons I do not have what I like the least at the moment. --- ### Excellent Value Easy To Use Platform - Overall rating: 5/5 - Reviewer: Neil J. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent overall experience, great value and easy to use platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, low cost, has everything needed for small to mid-size businesses. #### Cons Nothing comes to mind about dislikes, perhaps integration into CRMs. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/freshbooks-profile/reviews/?page=2) --- FreshBooks Reviews, Pros and Cons - 2026 Software Advice