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FreshBooks vs Workamajig

FreshBooks vs Workamajig

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Overall Rating
4.5 (4491)
3.7 (323)
Ease-of-Use
4.5 / 5
3.3 / 5
Value for Money
4.3 / 5
3.7 / 5
Customer Support
4.4 / 5
3.9 / 5
Functionality
4.3 / 5
3.8 / 5
Last Review Written
February 11, 2025
September 19, 2024
Pros/Cons
  • Pros

  • What I love most is the standby customer service– it's really been helpful and effective.
  • I like that the platform has robust security measures, such as data encryption and secure access, which gives us peace of mind in terms of protecting sensitive information.
  • The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.
  • Cons

  • I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.
  • The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
  • There are a few features missing in the software compared to the other softwares.
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  • Pros

  • We are a small company, but the system works well for us, and offers huge potential to grow as a company, a step in the right direction. Thank you to Workamajig and to the their amazing support team.
  • The project management piece is excellent if utilized to its full potential. The ability to customize your color scheme is also pretty nice.
  • CRM management, none of my clients are falling through the cracks - I can work for the day and not worry about missing the details of a client or appointment.
  • Cons

  • It’s an odd interface, time consuming to use and wildly disliked by most of the team.
  • Incredibly confusing to get acclimated to. The UI can be quite confusing.
  • Moving meetings often causes errors, interface is confusing, does not integrate with google calendar.
Read all user reviews
Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2025

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos