FreshBooks vs Xactimate
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.3 / 5
3.5 / 5
Customer Support
4.4 / 5
4 / 5
Functionality
4.3 / 5
3.9 / 5
Last Review Written
October 1, 2024
June 30, 2023
Pros/Cons
Pros
- What I love most is the standby customer service– it's really been helpful and effective.
- I like that the platform has robust security measures, such as data encryption and secure access, which gives us peace of mind in terms of protecting sensitive information.
- The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.
Cons
- I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.
- The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
- There are a few features missing in the software compared to the other softwares.
Pros
- Ability to use it across different platforms all. Whilst having cloud syncing offers good options for our staff to be able to coordinate project estimates easily and effectively.
- Very easy to use, easy to access from anywhere: tablet, desktop, phone or online. Customer service is great and can help you out any time.
- Xacitmate is great for pretty much all trades. It makes it easier and a lot faster to get an estimate out to you customers I definitely recommend it.
Cons
- Everything stinks extremely bad, no longer user-friendly, for Adjuster is that like to write poor estimates.
- Their customer service is horrid. Since the insurance industry uses the application, contractors are stuck using it as well.
- If you aren't aware of the deficiencies you could find yourself short on an estimate. Drywall is severely lacking compared to market value.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
