FreshBooks vs Zoho Books
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.5 / 5
4.4 / 5
Value for Money
4.3 / 5
4.4 / 5
Customer Support
4.4 / 5
4.2 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
October 9, 2024
September 21, 2024
Pros/Cons
Pros
- What I love most is the standby customer service– it's really been helpful and effective.
- I like that the platform has robust security measures, such as data encryption and secure access, which gives us peace of mind in terms of protecting sensitive information.
- The first thing is that the software is very easy to use, but the most important thing is that its functionality helps me save time and money.
Cons
- I was frustrated when I was struggling to keep track of business. I didn't quite understand what I needed to do.
- The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
- There are a few features missing in the software compared to the other softwares.
Pros
- I like that it has an unique feature like attaching receipts to my expenses and it is easy to understand when compared to other. The automation system was excellent.
- The software is extensive and seems easy enough to use. Supports advanced accounting functionality and would be a good solution for any small business.
- Customer services are responsive and helpful, easy to use with a clean user interface, i like the ability to conduct payment online using payment gateway.
Cons
- They call you at ridiculous times and then email to say they called and to call them back. You call them back and no one is available.
- I was afraid to use it, no knowing who would be viewing our data.
- The major problem with Zoho Book is that it is only practical with a small business.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
