Is Fusebill right for your business?

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best for

  • Accounting
  • Best For All Business Sizes
  • Supports Cloud Based Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality

What is Fusebill?

Fusebill provides businesses with a cloud-based solution to recurring billing and invoicing, simplifying financial and accounting processes, and providing financial reporting solutions. The system is suitable for businesses seeking a scalable recurring billing and invoicing solution. Fusebill’s flexible product catalog helps subscription businesses update and release new products and promotions quickly and with ease. Meanwhile, a full suite of dunning management features ensures your business collects what it’s owed. Sales and marketing team members can also use the software to manage new opportunities. Fusebill integrates with CRM systems like Salesforce and ERP systems including NetSuite, so users can manage their customers’ subscriptions seamlessly across platfo... read more

Jump to:

Revenue Reporting
Revenue Reporting
Cash Summary Report
Cash Summary Report
Customer Overview Dashboard
Customer Overview Dashboard
Catalog Management
Catalog Management
Customers Dashboard
Customers Dashboard
Sales Summary Report
Sales Summary Report
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User Review Highlights

4.33

30 Reviews

5
17
4
9
3
2
2
1
1
1
4

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4

Value for money

out of 5
4

Functionality

out of 5
  • icon"This makes it so much easier to find out what cards are about to expire. If I need help, when I call customer support they are there to help."
  • icon"Very quick and helpful responses by phone, chat or email. Also, they are always improving."
  • icon"They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly."
  • icon"We never thought that price changes would be a missing feature for a recurring billing system."
  • icon"WE REGRET CHOOSING FUSEBILL after wasting hundreds of hours, and I hope I can find the time to find and integrate another solution soon."
  • icon"That we didn't find them earlier and wasted so much time lookng at their competitors."

Read user reviews

How much does Fusebill cost?

Scale with complete confidence no matter where you are along your growth journey. Select the best plan for your business and start billing better. Starter: <$1m ARR agile-minded businesses looking to automate recurring invoicing and collections.$199 USD mo./billed annually Scale: $1m - $6m ARR and looking to streamline and scale revenue operations. $499 USD mo./billed annually Enterprise: Ideal for >$6m ARR businesses looking to optimize end-to-end operations flexibility, scalability & automation.

Starting price

$199.00 per month

Free trial

Available

Free version

Not Available

Which features does Fusebill offer?

Core features:

Access Controls/PermissionsAccount ReconciliationAccountingAccounting IntegrationAccounts ReceivableACH Payment ProcessingActivity DashboardActivity TrackingAd hoc ReportingAging TrackingShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is Fusebill to use and deploy?

Fusebill supports Cloud Based deployment options, including: Cloud, SaaS, Web-based.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about Fusebill

4.33/5 out of 30 Reviews

Showing 1 - 5 of 30 reviews

Cole

Verified reviewer

Company size: 201-500 employees

Industry: Consumer Services

Time used: Less than 12 months

Review Source: GetApp

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2017

Fusebill has gone over and above

Pros

We had a unique situation with our business and the Fusebill team went out of their way to find a solution. They were able to build an API into our CMS software that our business has to use to integrate the software flawlessly! We have used Fusebill for almost a year now and couldn't be more pleased with our decision.

Cons

So far there are really no cons that come to mind. Maybe that the dashboard isn't customizable although the dashboard they currently have seems to have everything anyone would want on it.

Tony

Company size: 501-1,000 employees

Industry: Hospital & Health Care

Time used: Less than 12 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2020

Fusebill Subscription Software

We reviewed their features and compared them to other subscription software systems. They will do our invoicing and interface with our other systems.

Pros

Our company chooses Fusebill as our Subscription Software and Billing System. We are in the process of implementing it now with our internal systems. Great standard accounting reporting.

Cons

One of the limitations is the number of API transactions per day. They use more batch systems instead of real-time transactions. They are used to be the complete billing system.

Alternatives Considered

Zuora

Reasons for choosing Fusebill

A more friendly user interface and we like the people and the CEO.

Reasons for switching to Fusebill

To buy an off the shelf solution.

Response from Fusebill

We are really excited to be working with CCM and being a partner in your continued success, Tony. Thank you very much for the review.

Replied January 2021

Anonymous

Company size: 501-1,000 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

April 2022

Global company? Chose other vendor.

Unfortunately, none. They only caused problems and waste of time at my company. We never went live.

Pros

Platform seems complete theoretically covering most of your subscription billing/subscription management needs (we never actually went live, though). - Some good people/professionals in their services organization tried to help, but the overall project was a massive failure.

Cons

During the sales process there we several false mistatements made to us, such as: -- We can cover your subscription management worldwide; -- We have live customers in Brazil, and we can fit your needs there. We can even introduce you to local customers later down the road. -- We integrate with Avalara for global tax calculations; These were all false. - They never were able to issue one invoice/nota fiscal for our international operations; - We wasted almost 2 years and had to drop the implementation project.

Reasons for choosing Fusebill

They told us it would work for our global billing case. It wasn’t true.

Ann

Company size: 11-50 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2019

Excellent Support, Excellent Team, and Ever Improving

Fusebill really listens to their customers and they care! They are very helpful in finding solutions to any issues and always come up with some work around.

Pros

Their support team is amazing! Very quick and helpful responses by phone, chat or email. Also, they are always improving. I'm loving their new dashboard customization.

Cons

Invoices are written in stone and once posted cannot be edited in anyway unless deleted (this causes movements on the GL). Reports aren't great but ALL the data points are there so if you are an Excel wiz you can make some serious magic. I wish they would become best friends with ChartMogul.

Response from Fusebill

Thanks for the great feedback, Ann. I'll pass your kudos on to the team and I'm sure they'll be pleased. We are continuously improving our efforts based on valuable feedback from users like you. Our customer experience team will be in touch shortly to gain any additional insights you may have on the reporting capabilities of Fusebill. We look forward to play a continued role in your success. -Jacob Varghese VP, Marketing Fusebill

Replied May 2019

Meeka

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

Fusebill for mHelpDesk

Pros

The Self Service Portal for our customers The ability to auto update experiencing cards Ease of changing/upgrading subscription plans More Secure

Cons

Minor glitches -Address fields sometimes malfunctions when updating billing info - If another account is open in the same browser, sometime accounts will mimic the changes or another

Response from Fusebill

Hello Meeka, Thank you for your feedback. We are glad that you are enjoying the auto updates for expiring credit card, ease of modifying your subscription plans, and the security. Do not hesitate to report any issues you may find and our CS team will be glad to help out. We continue to take all feedback into our development road map. Jacob Varghese V.P. Marlketing, Fusebill.

Replied June 2019

Showing 1 - 5 of 30 reviews

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