--- title: "Sage Expense Management Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Sage Expense Management. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Sage Expense Management is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/fyle-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [Sage Expense Management](https://www.softwareadvice.com/accounting/fyle-profile/) / Sage Expense Management Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/fyle-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/fyle-profile/alternatives/) # Sage Expense Management User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 158 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.4/5 - Value for money: 4.6/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 101 reviews (64%) - 4 stars: 44 reviews (28%) - 3 stars: 8 reviews (5%) - 2 stars: 4 reviews (3%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The mobile app and interface are clean and intuitive — being able to snap a receipt or forward an email and have it turn into an expense entry saved me a lot of fiddling with spreadsheets. - I like how you can upload a photo of the receipt and it adds it right to the report. - I really like that I can send my receipts through email as I purchase a lot online. ### Most mentioned cons - For admins the setup and configuration can feel a bit heavy initially — there are many permission settings, workflows and approval layers, and if your business has unusual expense policies the tool may require extra configuration time. - Sometimes sending receipts via email don't synch well, leading to duplicate entries. - It is not customizable in all aspects. ## Sage Expense Management customer reviews Showing reviews 1-25 of 158 (page 1). ### easily manage all expense! - Overall rating: 5/5 - Reviewer: saif R. - Verified reviewer: Yes - Industry: Textiles - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered This is the software that can manage all the expenses of the employs If you are working in an organization. It has a simple user interface that can easily understandable and all the functions are clear. My all home expenses become simple and straight for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros this software has a simple and straight user-friendly interface and its speed is awesome. Its powerful management system is very easy to understand and I can get my expense report day by day. #### Cons Sometimes it takes time to scan a receipt. Otherwise experience is good for now --- ### Fyle expense Reporting - Overall rating: 5/5 - Reviewer: Franklin L. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros This is a great little piece of software for filing expenses. I like that I can also import (Take a picture) the receipt. I keeps track of vendors I use frequently (auto-populates). You can add many expenses, then at the end of the month create a report to send them all at once. #### Cons I have had no issues what so ever with this software. #### Vendor response Thanks Franklin for your review, appreciate it. Replied July 2019 --- ### It's the easiest official expense tracker to use. - Overall rating: 3/5 - Reviewer: Angela C. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros multi-currency options, easily adaptable, multiple accounts possible, easy to approve, comment etc. #### Cons It crashes every 4th/5th entry. it's been a real trouble. I use a One plus5T. Haven't recvd adequate support from the customer services. --- ### Love the product experience. simple, intuitive. the AI engine could be more effective though - Overall rating: 5/5 - Reviewer: Arun R. - Verified reviewer: Yes - Industry: Investment Management - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered productivity improvement for expense submitters #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple, Intuitive. Automates mundane tasks easily. Email agent & mobile app is clearly a great productivity driver. #### Cons reporting, analysis at the backend are rudimentary. ability to define your specific process is limited. AI engine doesnt work well enough, its my guess that the process is more manual than AI --- ### Simple software for expense management - Overall rating: 5/5 - Reviewer: Aleksey K. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered It's to early to talk about benefits #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Expense tracking, creating an expense from Gmail. User-friendly interface. Mobile app for iOS and Adroid #### Cons support email doesn't work for my email. On iOS autologin doesn't work, I need login every time when I run the application. The user guide is poor. Beter create a video tutorial for all actions --- ### Reimbursement solution - Overall rating: 3/5 - Reviewer: Anoop A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy filing of bills by just a photo taken by our mobile #### Cons Not updating bill sometimes and also KM's in milage is not accurate --- ### Great Experience- Saves business time as well as is hassle-free. - Overall rating: 4/5 - Reviewer: Aditya S. - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Hassle-free, Easy setup and Gmail Add-on, Very easy to fill details, easy to track reports. Overall, a smooth experience. #### Cons Mobile mail addons not there, only Google Chrome extensions available. Also, should integrate with Gallery to upload bills directly. --- ### Can be the best with some minor improvements. - Overall rating: 4/5 - Reviewer: Leonidas G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used other for less than 6 months - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros Is good, simple, basic and straight to the point. Take a photo of your receipts, enter a description and you're done. #### Cons -It's almost perfect. Could use improvements in the "In-Camera" mode. My Cat S60 (Android 6.0) was unable to take a good photo of ANY of my 70 receipts. No matter how steady my hands were when i was taking photos, all photos came out jittery. I do not exaggerate when i say i had to take about 3-10 photos of each receipt until i had a half decent one that wasn't too shaky. --- ### Simplifies my expenses claims by a 100X - Overall rating: 4/5 - Reviewer: Baldwin N. - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered I used to leave my expenses till the last minute or never do it for months and bearing the wrath of my accounts team but now, since it's so easy I make sure I fyle my receipts the minute I receive them (email invoices or physical receipts) and complete my claims in less than 10 mins every month #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's a well thought of product that covers a few alternatives for me to submit my expenses. While using it for my current company, I thought of how it would have benefited me in my previous ones as well --- ### fyle app is so Much Helpful for uss, realy gr8 apps - Overall rating: 3/5 - Reviewer: AmRit k. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered good start for employee #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly and show all statas properly where is approval pending or Done,realy its good and helpful for us. #### Cons user friendly, i using this soft last 6 month plus very good software and user friendly, once started to used this i realy feel good to submitted my claim to anywhere. --- ### Great start for a promising service - Overall rating: 4/5 - Reviewer: Matt F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Satisfied. I think the Pfeil system is a good job of tracking expenses. I think it could do better with waiting till transactions are posted. For example, a business meal that doesn’t include the tip makes it look like two separate transactions once it processes, the expense with the tip included. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros I love the prompting from the text message system to upload receipts. #### Cons I think the ability to decipher text message prompting could be better --- ### Fyle has just been amazing. It's Auto-Fyle feature detects even handwritten bills accurately - Overall rating: 5/5 - Reviewer: Anirudh B. - Product usage: Used daily for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Better visibility on expense spends Better productivity, due to the ease of reporting and expense management #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This solution is way more intuitive than any other expense management solution I have ever used. One of the biggest issues with expense management tools I have used earlier was that I had to set aside one day in a month to file expenses. With Fyle, the same task takes about 15 minutes. The Auto-Fyle feature where one can take a photo of the receipt is a godsend. The good part is that it is able to detect handwritten invoices, which are very common in India, with great accuracy. The gmail and outlook plugins are sensible additions, all designed to reduce the friction in the expense reporting process. The analytics is pretty good, and tells me who are my top expense vendors, who my top spenders are #### Cons Not much to complain about Fyle really, so will list down some feature requests. A feature to approve or reject a report by replying to the mail notification would be good to have. It currently does not have direct integration with popular taxi apps like Uber, Ola which would be good. Sometimes users submit reports after 2 months, and if there was some way to map the expenses by the bill date to the respective month of expenditure incurred, rather than the reporting month, that would be nice. --- ### Incredibly easy to use. Has been very helpful. - Overall rating: 4/5 - Reviewer: Charuvagun S. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use. The Gmail plugin is awesome. Also the phone app helps me file expenses on the go. But this form is irritating as it is forcing me to type at least 100 characters while I don't have anything more to say! #### Cons The previous versions were more intuitive and helped me file faster. The new version takes more time for me to file. --- ### Excellent! - Overall rating: 5/5 - Reviewer: Krishnam R. - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Actually, it's free for freelancers and ease of use and he way it organises invoices without any effort directly from email inbox. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I'm a freelance consultant (Remote Web Developer) and I like the ease with which I can file my bills. It's just few clicks and it's all there filed in a beautiful application at the back end. #### Cons It cannot recognise prices from all invoices or bills and sometimes it captures the currency wrongly. --- ### Its a very useful software to keep track record of my expenses i have occurred. - Overall rating: 4/5 - Reviewer: sahil s. - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I can manage the expenses anytime with this software anytime with ease. very simple and helpful software.. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros the thing i like about FYLE is that its fast processing from creating reports to payments done. I get my payments in my account within a working day. I like the smoothness of the process. #### Cons sometimes I have to make urgent tours to another city. but for outstation travel i have to mention my travel at least 8 days in advance. but that may be the part of the policy of the company. --- ### Fyle experience - Overall rating: 4/5 - Reviewer: PARAS N. - Verified reviewer: Yes - Industry: Insurance - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Good experience with fyle ...have stop our manual work as well save our time,& money. Because of which enable to timely payment of our employee . #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is user friendly app ....like it most because the business expense on your finger trips just a click and upload the expense bill....you can hassle free review of your team member. App dashboard is fantastic review of all expense you can track and manage all things. #### Cons App and desktop version is not same ....Desktop version is better than app #### Vendor response Thanks for your kind words, Paras. Replied September 2019 --- ### Super user friendly and convenient. - Overall rating: 4/5 - Reviewer: Ivy T. - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really helps take away a major headache in workplace, more than happy to recommend. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros That it makes tedious claim submission easy and hassle free. No more manual tracking of receipts and excel sheet record, now I can just snap photos of receipt anywhere anytime. The report generating feature is really useful as well, definitely helped me save a lot of time so I can focus on actual work and not let admin tasks get in the way. #### Cons Sometimes the app takes time to load. Some entries were already submitted with attachment but wasn't tagged as attachment available when I review my monthly report so need to double check. --- ### Great app for filing reimbursements! - Overall rating: 5/5 - Reviewer: Nivas R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ease of use to filing reimbursements for different use cases is the best part about the software. #### Cons Would like it if it pulls in more information automatically from emails and other applications. --- ### I personally love this app because it's very ease to use and also I save my whole expenses data . - Overall rating: 4/5 - Reviewer: Rakesh S. - Industry: Apparel & Fashion - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It helps me to save my business data. Very honestly I feel relaxed from the part of expenses because it takes hardly some minutes to save my expenses statement . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I think its my assistant who care and save my all records and bussiness data . It's very simple and you can operate and play very easily and save your data so that you are free from such a Hectic paper work and all that . A person can check expenses statement any time . It save our time . I personally suggest to use this app to everyone. #### Cons Sometimes it is not working due to hang problem but not a big issue with that otherwise I love this app --- ### Its been a great experience, fyle has been a revelation - Overall rating: 5/5 - Reviewer: Jatin G. - Industry: Management Consulting - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. freedom from the cumbersome spreadsheets and paper bills, don't even store the bills anymore :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros its been a decent experience so far, before fyle, we used to file the expenses on spreadsheets and cumbersome excel sheets , gave 3 stars on customer support and value for money as the finance office uses that. #### Cons 1. Please have an extension for apple users as well, the fyle extension is not present in safari, i had to download chrome to be able to use fyle 2. when you click on the fyle button twice, the reimbursement gets added twice, possible coz of a bug in the API calls --- ### Surely Fyle has reduced the efforts & hassles involved in filing mundane expenses & claims. - Overall rating: 5/5 - Reviewer: Rajesh R. - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros - Ease of Use: being able to just click picture of the bills for claiming has immensely reduced the time alloted for this non-producitve activity. - Systematic status updates: we clearly get to know the status of the claim, queries on any item, or being to able to respond etc - summary of reports: a step which helps keep track of all our reimbursement claims and understand the status of our claims etc - avoid duplication : this allow us to check past claims and help avoid any re-claims on any already claimed stuff! #### Cons - NOT mobile friendly: this is a step which would surely take Fyle a long way. As of now I cannot connect claims on mails through mobile app! It's only on desktops. - duplication of the pictures: when we add pics into the Fyle application, instead of directly using them Fyle creates a replica and hence another r picture in the album. --- ### It is a very good software to use and access. However, there are improvements that need to be made. - Overall rating: 4/5 - Reviewer: Mansoor A. - Product usage: Used weekly for less than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It has very good features like: Ease of access Location integration Overall experience User Friendly Specific fields #### Cons At times it shows error message which is irrelevant. Not allowing us to edit the location Exact mapping in day to days work is not possible Not allowing us to have more number of entries in a given day --- ### Reimbursements made easy - Overall rating: 3/5 - Reviewer: Swati S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Easy to manage expenses Out of the box connectors to directly upload and reimburse common expenses like ola, uber, swiggy, etc Good Reports and Dashboards #### Cons Sometimes the usability is a little tricky. Scope to improve the UX and make the product bug free. --- ### Filing reimbursement using Fyle is extremely convenient. Now I file my expense always on time. - Overall rating: 5/5 - Reviewer: Hitesh A. - Industry: Management Consulting - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Now filing the expenses doesn't seem like a TASK! Fyle has made is simpler for me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most innovative and useful feature of Fyle is, I can file my expense right through my email by just 1 click. No need to download any invoices as it automatically attached it along with the expense. I have to travel overseas due to my work, where my expenses are in different currencies. Now I don't have to worry about money conversion rates because Fyle does it for me automatically. Autofill feature for expenses types/classification is also very useful. #### Cons The browser extension takes alot of space on every email body and it's very flashy that you will definitely notice. I think there has to be some way to activate it only when you want to file expenses. Rest of the time it should be invisible. --- ### Expenses Sorted - Overall rating: 5/5 - Reviewer: Ken W. - Verified reviewer: Yes - Industry: Packaging and Containers - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Works prefect for all my needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Best app out there right now in my opinion, easy logging of expenses and clean reporting system. Works prefect! #### Cons There's nothing to dislike about it, get it, use it. #### Vendor response Thanks for your review, Ken. :) Replied July 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/fyle-profile/reviews/?page=2) --- Sage Expense Management Reviews, Pros and Cons - 2026 Software Advice