GoalSpan

RATING:

4.8

(22)

About GoalSpan

GoalSpan is a cloud-based performance and feedback management solution designed to handle workforce engagement. It allows organizations to automatically manage goals and capture feedback from employees. The solution enables users to set individual goals in line with their organization's vision, strategies and objectives. It further allows managers to track the progress of their employees’ goals and identify where skills can be developed or recognition is required. Real-time feedback enables users to post comments, share files and tag ideas in a centralized feedback platform. It facilitates group conversations, collaborative assessments and frequent check-ins. In addition, the solution can automatically schedule meetings and add reminders for users. Users ...

GoalSpan Pricing

Starting price: 

$40.00 per year

Free trial: 

Not Available

Free version: 

Not Available

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GoalSpan Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for GoalSpan

1 - 5 of 22 Reviews

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Working with Goalspan has been excellent.

Eliminated paper reviews. Allowed a small company to have an affordable tool to manage performance.

PROS

Journal entries, virtual suggestion box, electronic acknowledgements, customization of the software, excellent customer service

CONS

Setting up the evaluation templates at first can cumbersome since you have to enter information in two different areas. But once a template is established the rest are easier to develop.

Carlos

Wholesale, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Performance Management Done Right

GoalSpan made goal setting and tracking progress effortless. The AI assistant is super helpful in providing insights and suggestions

PROS

I would like to see more customization options with the interface like with different graphs, but it's a minor concern

CONS

It's incredibly user-friendly. I think it's a must-have tool for anyone looking to streamline their performance management process.

Vendor Response

Carlos H, Thank you for your glowing review and for considering GoalSpan a must-have tool. User-friendliness is a key priority for us, and it's rewarding to know that our efforts have made your experience seamless. Your feedback helps us refine our offerings, and we'll explore options for more customization in future updates. We're thrilled to hear that GoalSpan has made goal setting and progress tracking effortless for you. Your success is at the core of what we do, and we look forward to continually improving and providing you with an even better experience in the future. Kind regards, Francisco

Replied December 2023

Veronica

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Overall good experience with once we became familiar with the software.

PROS

This is a great tool for Managers and Employees to stay on task for company and personal goals. I found the system to be very user friendly for the most part.

CONS

One of the things I didn't care for was setting up events. Another area I struggled with was deleting or making changes on goals.

Lisa

Financial Services, 11-50 employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

I have been a happy customer of GoalSpan since 2010! The Performance Review process made easy!

The software saves time and makes a recurring task of Performance Reviews - setting-up, completing, and storing, a painless process . You can also utilize it to set goals for employees, and communicate with or create notes for an employee, or track an employee's progress. I would recommend that any business with 5+ employees look into it! There is much value in this system.

PROS

It is easy to administer the online system. I went in this year, a little behind schedule, updated my 17 employees information, and scheduled the task of delivering the reviews to our employees and their managers. I used to need assistance for setting up this process, but this year, I was intuitively able to do this myself in less than 15 minutes for email notifications to go out to each person, due to the continual improvements that are being made to the system. I was honestly impressed with how user-friendly it is now. GoalSpan has made a time-consuming , HR duty very easy, if not, enjoyable.

CONS

From an Administrator perspective, you cannot control when and whether the managers complete their tasks or not. You will notice the Employees will complete in a timely manner, but Managers have other priorities and you will have to keep sending notifications and following up with them and explain how it works, most likely!

Israel

Mechanical or Industrial Engineering, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Extremely Customizable Performance Management

I wholeheartedly recommend GoalSpan to anyone seeking a comprehensive performance management soluon. It's fantasc.

PROS

GoalSpan's customer support is top-notch. They are always available to assist, and their responsiveness is impressive. The real-me feedback has helped us foster a culture of connuous improvement.

CONS

While GoalSpan offers a great range of features, using all of the features could be a bit overwhelming for very small teams.

Vendor Response

Hi Israel V, We're thrilled to hear about your positive experience with GoalSpan. We appreciate your feedback on our top-notch customer support and real-time feedback features. We understand the concern about overwhelming features for small teams and are working on improvements. We're glad GoalSpan has effectively addressed your performance management challenges. Kind regards, Francisco

Replied December 2023