What are GoCodes users saying about the software?
Read what people like you have said about using GoCodes software through verified user reviews
User Review Highlights
4.32
197 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"The app is very easy to use and haven't had any complaints about it not working. Pinpoints the location almost spot on."
"This software is very easy to use and you're able to customize a lot of the fields. It works seamless from an iPad and the cost is affordable."
"It is a good way to track tools and things like iPhones, iPads, and other devices."
"Set up was a little frustrating because we had a different inventory system."
"Website did crash on me once, but nothing that's uncommon. Wish there was a way that we could get more heavy duty QR codes."
"No GPS tracking, no way to conveniently send calibration reminders for test equipment, size of sticker is too big for some equipment."
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Showing 1 - 25 of 197 reviews

Michael
Verified reviewer
Company size: 2-10 employees
Industry: Business Supplies and Equipment
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Managing iPads
I am a repeat purchaser and its a reasonably priced product that gives a lot of functionality for the price.
Pros
The online activation and tracking is excellent. I have a rental business and checking assets in and out is quick and simple compared to the time consuming manual way I did it before. Simple to add new assets once you get the hang of it,
Cons
I cannot really figure out the depreciation reports but thats not why I bought the tags so it does not matter to me. Would be nice to have a feature to add multiple activations where say only the serial number of the asset needed changing.

Response from GoCodes
Hello Michael, thanks for providing your feedback. We would be happy to explain how our IRS GAAP deprecation reports work is needed. Also, did you know that there are three ways to add lots of assets quickly. There is a scan and copy feature, mass update feature and an upload. These three should really help you with data entry for new assets. As always call or email for additional assistance.
Replied January 2019
Elizabeth
Company size: 501-1,000 employees
Industry: Education Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
Great product & experience
Free trial was helpful and helped us decide to move forward with the purchase of the subscription.
Pros
Easy to add/delete things, very intuitive product (easy to use).
Cons
I wish the customized columns had a "paragraph" type of option so that we would have another area to make notes about the asset.
Reasons for choosing GoCodes
Liked GoCodes options and ease of use compared to Charms. Using Destiny in conjunction with GoCodes.

Response from GoCodes
Hi Elizabeth, thanks for the awesome review. I'll share your feedback on the customized columns with the development team.
Replied May 2021

Ruth
Verified reviewer
Company size: 11-50 employees
Industry: Management Consulting
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
stock overview
Great thing. Happy what we have reached on automazation so far (using the customized fields for our specific needs). And very happy that the alert on minimum quantities was introduced so fast. Looking forward to more improvements.
Pros
Easy check-in/out, automated emails when low quantity is reached, ability to draw inventory/order list
Cons
reports need to be formatted to excel each time manually. I also need to delete many fields each time manually. Would be great if I could create a template of my customized report and would have it on one click in future. I also calculate order quantity minus stock quantity (enter formula in excel) each time I prepare material order. would be great to have this report automated. Why can I scan codes without logging in? was confusing until I found out (why it was that I was asked if it was my item). I guess there is a reason but does it make sence to be on first level? Your format of labels are only available in US as far as I know...

Response from GoCodes
Hello Ruth, thanks for the review and glad to hear you like using GoCodes. Did you know we have an optional reporting module that would allow you to design and save custom reports charts and dashboards?
Replied January 2019
Anonymous
Company size: 501-1,000 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Meets Expectations
For what we pay, and as a bare minimum of our needs it meets the bar. While there is certainly room for improvement, it is still a valuable resource and database that was created with a good amount of thought and effort.
Pros
When it comes to meeting expectation for creating a database for physical assets, GoCodes does an excellent job at that. The app is very easy to use, it makes it easy in check things in/out as well adding photos and creating fields. There's minimal lag time between holding a camera over the code and it recognizing and reading it. The sites search functionality works great as well, I'm able to search and it will find those keywords within any of the fields available for an asset. This makes it easier to use a secondary way to reference an asset
Cons
A bit archaic. The site could definitely use a facelift that aligns more with 2018/19. It would be nice to create secondary databases, for example where I can just search once specific type of asset and see if something is checked in or not. It would also be nice to be able to create customizable views and dashboards that I can share internally with other departments who may be affected by the status of a specific asset

Response from GoCodes
Thanks for the review and detailed feedback. You will be pleased to hear that GoCodes 2.0 is coming in Q1 2019 and will be a complete modern overhaul of the web based UI and user experience.
Replied January 2019

Tom
Verified reviewer
Company size: 1 employee
Industry: Photography
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Held my inventory list hostage
As a small Photographer in DC we didn't find ourselves needing to use it every day or in some cases every month. Therefore we simply wanted to use it when and as needed. Sadly the team had no interest in helping us when we needed the files. We had started to use them very early on when you could create your own asset tags - we had ordered a bunch of them and it took us a long time and we still haven't even gotten to use them all however the GoCodes teams wouldn't let us use them or even refund us just because we didn't really meet their client model.
Pros
The concept of it is great, However for us it just seemed like they didn't have services for the little guy
Cons
wasn't friendly to the small business owner

Response from GoCodes
Hello Tom, sorry to hear that things did not go as planned. As a GoCodes customer, you can view and download your asset data at any time. We always make it available to you from your online account. If you contact us with more information we can work to resolve any issue you had with our services.
Replied January 2019

Joshua
Verified reviewer
Company size: 2-10 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Great for Small Businesses
Prior to using GoCodes, I attached pre-printed numeric SKUs to my inventory. This was an issue for times when my business received a high volume of orders in one day because some numbers look alike and can be confusing. GoCodes has simplified everything by using QR technology.
Pros
GoCodes makes tracking inventory super easy by assigning a unique QR-code to each item. This helps my business particularly in making sure that we are not picking and shipping wrong items for our orders.
Cons
Overall, I am disappointed that the lowest priced plan includes only 200 allowed SKUs. If you want to go to the next package which allows for 500 SKUs, you’ll pay three times the monthly rate of the base plan.

Response from GoCodes
Hello Joshua, thanks for your review. We're glad to hear that you think GoCodes is great for small businesses. On the topic of price, you are correct but also bear in mind that competing systems often cost 2-3x more than GoCodes and provide very little of any additional value for most customers.
Replied January 2019
Anonymous
Company size: 51-200 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
GoCodes Asset Management Review
My Overall experience has been good using GoCodes. I find it does help me with my day to day jobs.
Pros
Simple Set up. Easy to use. Doesn't take up to much phone space.
Cons
Software can be slow at times. I have found nothing else which has been a problem for me.

Response from GoCodes
Thanks for the review. We are concerned about your comment regarding the response time. We implemented a major system upgrade in Q4 2018 and that should result in sub second response times for many requests. Can you share the specifics with our support team and they will get this resolved support@gocodes.com
Replied January 2019

Jonathan
Verified reviewer
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Practical use needing user experience work
Enjoying it and especially since we can have people download it without worrying about keeping track of scanners.
Pros
The nice thing is that we can bulk describe and allocate units. On the phone makes it easy on the go for a large non profit like us.
Cons
Prone to crashes especially when working through multiple units and details.

Response from GoCodes
Hello Jonathan, thanks for the review. We are working on a new release of the iPhone app that will address the issue that can occur sometimes with updating multiple assets at once. If you have any specifics to share that would be great. support@gocodes.com
Replied August 2018

Francisco
Verified reviewer
Company size: 1,001-5,000 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Ease of use
Pros
I liked how easy it is to use his product, specially the scanning feature. Instead of typing your code you can easily just scan it and find it
Cons
No dislikes so far, haven’t run into any issues

Response from GoCodes
Hello Hernandez, thanks for reviewing GoCodes. Glad you love the ease of use!
Replied August 2018

Dwight
Verified reviewer
Company size: 51-200 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Great system
Pros
easy to use and set up not hard to navigate
Cons
don't like the way it works on apple products work with it needs work

Response from GoCodes
Hello Dwight, thanks for taking the time to review our product. Please let us know what suggestions you have for the Apple App? We have a new version scheduled for release later this month and it will include iPad support too.
Replied January 2019
Anatoly
Company size: 2-10 employees
Industry: Furniture
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
Gocodes Review
Overall good, but as mentioned, lacking some basic functions that would make it great and reccomendable.
Pros
What I like most is that it provides a fast and easy solution to keeping track of the furniture we have loaned-out.
Cons
This software has potential to be very good, but it lacks some features. 1. Images in Asset List view: Could be improved by thumbnail images for all assets. Currently, the user needs to hover over one by one in order to see a the asset image, or change views entirely. 2. If I check-in an asset manually, it still shows the previous scanned location on the map. A work around is to always scan assets when we check them in, but do not always have time for that. We can manually change the location, but it is also time consuming. If we check in at our location, it is obvious that the asset has moved. IT would be nice if this could be automated better. 3. Ability to do basic editing of asset images. Simple Rotate, Crop, Mirror, Would make it much faster and easier. Currrently we need to edit each image before uploading, and if we want to make a change, like show the asset in a mirrored position or increase the images brighness, we need to upload a new image entirely.

Response from GoCodes
Hello Anatoly, thanks for sharing your feedback and suggestions. I will share you feedback with the development team.
Replied May 2021
Joshua
Company size: 11-50 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
Tools and Safety Equipment Inventory
Amazing! We will continue to use Go Codes for all of our inventory, and fleet, needs. It has saved us so much time looking for tools and shortages. And time is money!
Pros
Go Codes is extremely User Friendly. Anyone with a basic knowledge of computers and/or smart phones can easily learn how to utilize the entire system in just a couple of hours. The features of this product are simple enough that I can easily manipulate menus, change information, update photos and change descriptions. we have used it for all of our tools, safety equipment and Fleet Vehicles.
Cons
The only feature I wish I had, is the ability to create "kits". For example; if we issue a tool kit to a carpenter, we have to add each tool to Go Codes and then add a key word that will allow us to easily find each tool for that particular kit, without having to spend a lot of time searching. Adding a "kit" feature will allow us to add entire kits, with an attached inventory sheet listing each tool in that particular kit. So, if one carpenter is issued "Kit 1", all I have to do is search "Kit 1" and each tool will populate under that one kit.

Response from GoCodes
Hello Joshua, thanks for the great review. We're glad your seeing the benefits of using GoCodes to track and manage your tools and equipment.
Replied July 2019
Sam
Company size: 2-10 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
Excellent inventory system
We needed to keep track of teaching resources that were being distributed across 13 communities. This tool was very helpful in keeping track of exactly what was allocated to each location, and thus helpful later on when we double checked the inventory and then did some reallocation. Rather than going through a list of items and checking each one off as you find it, we could simply scan everything , modify a field (status or notes), and then filter on the website to see if anything was missed. Super simple and it saved a lot of time.
Pros
• The app. Its simple and yet does everything I want. I can easily do inventory in bulk and update everything at once. Changing only one field will make sure everything else stays the same • The website filters. As long as your assets are properly named and consistent, the filters on the website make it super simple to filter exactly what you want.
Cons
• The website. It has definitely improved with the recent update that keeps your field settings between logins. What I'd like to see though (and maybe I'm just missing something) is a way to bulk update asset info on the website. The quickest method is to have the website open, filter for what I want, and then go down the left side and click on the QR code icon next to each line while my phone is pointing at the screen to capture it. While its a decent work around, it would be nice to just select a bunch of items and update them, all from within the website.

Response from GoCodes
Hello Sam, thanks for the positive review. You make a good suggestion regarding making multiple updates at once and we will look to implement a more efficient approach in our next upgrade cycle.
Replied July 2019
Christi
Company size: 11-50 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
GoCodes for construction asset management
It's difficult for me to get my field workers on board if they don't understand how to use it, but because Go Codes doesn't provide training materials, I have had to create my own. My rep makes me feel stupid every time I call to ask for help.
Pros
Expensive tools and equipment get moved around on a daily basis here. Having a tracking system is helping to make that process less chaotic.
Cons
The process of setting up and rolling out this program has been very time consuming. We have had to label every single piece of equipment and tools and now I'm tasked with training the field staff on how to use the app. I asked my rep if there were any already existing training tools (power point presentations, manuals), but they just directed me to the youtube videos that are really only for admin use, not field use. Also, it would be great to have some resources in Spanish since the construction industry has a high volume of Spanish speaking workers.
Reasons for choosing GoCodes
After extensive research, we thought gocodes was the right direction for us.
Reasons for switching to GoCodes
Access had no tracking feature and was not user friendly at all.

Response from GoCodes
Hello Christi, thanks for taking the time to review GoCodes. I will take your suggestion about wanted training materials for your team and see what we have available.
Replied May 2021
simon
Company size: 11-50 employees
Industry: Food & Beverages
Time used: Less than 12 months
Review Source: Capterra
November 2016
Review from Norway
GoCodes is a great management system and very easy to use. I would how ever pay more for a better product. There are a few things that don't work as one would wish. for example different time zones don't work. export to excel does not work. There are a few more features that would make it better and i would pay more for.
Pros
i can see were may assets are on a map. and see all assets info on my mobile or pc.
Cons
I would like to be able to personalize my account more to our market, I would like to be able to print off of see my assets in Excel, and also with my own Custom Fields, (not possible for me although they say it is) . The date and time zone is a bit problem for us to know when the asset whats installed or purchased 02/04/16 means the 02 of april for us in norway but for gocodes it means 04 of febuary. so this is a feature we cannot use correctly

Response from GoCodes
Thanks for the review. It's possible to export to Excel, there are sometimes some Excel settings which need to be updated for use outside USA/UK. Contact us directly and we can help with this. We are working on adding the local time zone feature.
Replied November 2016
Karen
Company size: 2-10 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Protect your assets by tracking
Very good. Very thorough. It’s a great til to help you keep track of the so many parts of a world of assets.
Pros
Ease of set up and support. We misunderstood a few things at the beginning but support was so helpful in helping us. Great customer service.
Cons
For our purposes we needed some additional equipment to erect it’s use. But we operated fine manually with this until we set up an electronic process.

Response from GoCodes
Hi Karen, thanks for your review.. We were a bit confused about your overall rating vs. likelihood to recommend? If you can explain further we would be pleased to assist you.
Replied March 2019
Allison
Company size: 2-10 employees
Industry: Health, Wellness and Fitness
Time used: Less than 2 years
Review Source: Capterra
October 2016
Saves us money and helps avoid conflict!
We use this software for rental items, and while it only allows us to keep one picture, and does not yet provide notifications to admin on check-in and check-outs (assignments), it has helped the warehouses and customer service team IMMENSELY in communication about the items, and our customers find it hard to wiggle out of paying for lost items that are clearly scanned out to them and not returned. We use the mapping too, to see if an item is in one or the other warehouse. Overall, this has been a great investment in a tool that help us, and continues to improve as we grow as well! thanks GoCodes!
Pros
The images, custom fields, app tools, and location services.
Cons
No email to admin on assignment and unassignment

Response from GoCodes
Thanks for the review. We are evaluating adding asset assignment notifications as a new feature.
Replied November 2016
Franklin
Company size: 51-200 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Great inventory system for static assets
This has helped our business so much with keeping track of equipment and so many other assets. We go code our lock boxes, ladders, vacuums and almost anything we don’t want to lose. The GPS feature is so helpful.
Pros
The ease of putting a sticker in the asset. The ease of scanning the asset. The ability to scan multiple assets
Cons
The scanner doesn’t always work. Having to manually put in all of the info for each asset into the system

Response from GoCodes
Hello Franklin, thanks for reviewing GoCodes. Glad you love the ease of use! Sorry to hear you have had an issue with the scanner. We would love to hear more about how that happened so we can track it down and fix the issue. Please check our knowledge base for more information or contact support@gocodes.com
Replied August 2018
Tamlin
Company size: 51-200 employees
Industry: Higher Education
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Easy Check In and Check Out
We love the bulk discount and the kind attention from Todd Penny. He's the best!
Pros
We love how easy it is to scan an item in and out of the department. It's FAST and easy. The Faculty love it and the students find it easy too. No more hassles!
Cons
It does take some time to put all the info for each item into the GoCode system, but it would be that way with any system.

Response from GoCodes
Hello Tamlin, thanks for reviewing GoCodes. Glad you love the ease of use check in and out features! For data entry, have you tried the Update All feature in the mobile apps that will make it very fast for entering lots of near identical assets? We also offer an optional data upload service using an Excel spreadsheet which can really help in that area.
Replied August 2018
Edwin
Company size: 1,001-5,000 employees
Industry: Textiles
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
GoCodes The Best in Inventory
Pros
It is easy to use, it has tools implemented that help make it easier to search for the inventory physically, you have the information of your digital inventory and without problems, you can download your data from your own GoCodes account and thus work your way too.
Cons
Just the part of being able to link the GoCodes database with the Power Bi software.

Response from GoCodes
Thanks Edwin for the great review. Delighted to hear you think GoCodes is 'The Best in Inventory'.
Replied May 2021
Jackie
Company size: 51-200 employees
Industry: Construction
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
GoCodes Review
IWe have had a good experience with GoCodes, it seems very easy to use from both the mobile and web platforms.
Pros
I like the ability to print our asset list by location so we can always have our foreman verify the assets on their job.
Cons
I think there are too many options to list for each asset, it should be kept more simple.

Response from GoCodes
Hello Jackie, thanks for the great feedback. I wanted to let you know that you can remove the asset options by hiding unused datafields. Let us know if you need assistance with setting that up.
Replied January 2019
Christopher
Company size: 51-200 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2017
Great problem wish it had a few more features for actually filtering through equipment and such
Equipment accountability is very important for what we do. I have found that we can use it for anything within our warehouse to keep track and make people accountable. Very happy with this.
Pros
Great GPS tracking and map locator App is great and easy to use Easy to train people to use the program. I have this to be nice. Effective for its use.
Cons
The reports that are produced seem to be a little outdated. A better version of the report or a better template would make it much easier to read. Filtering through equipment is not the best and needs some sort of update

Response from GoCodes
Hi Christopher, thanks for sharing your feedback on GoCodes. You mentioned the filtering and we can help. There are comprehensive features for filtering and grouping asset data using the grid sub-menu. We would be pleased to demonstrate this to you if that would help.
Replied October 2017
Nick
Company size: 51-200 employees
Industry: Construction
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
Decent product
Overall works well does what I need and what I expected. Won’t say it exceeds my expectations but is a decent asset management tool
Pros
Maintenance of our equiptment tool very helpful. Monitoring where it was last scanned
Cons
It’s tough to scan in limited light. And the scan sticker has a tough time staying on our often used landscape equiptment

Response from GoCodes
Hello Nick, good to hear your feedback that GoCodes was very helpful. You mentioned scanning in low light and did you know that you can turn on your smartphone light to solve that issue. Also you mentioned the labels. We offer a range of tougher materials like metal foil and metal tags which may be better suited to your project.
Replied March 2019
Frank
Company size: 51-200 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
January 2019
GO CODES almost there
Overall, Go Codes is a much better system then our homemade inventory practices
Pros
We needed an easier way to track our inventory and GO Codes works great in that way. With the ability to scan tags and to add custom fields, Go Codes is a great value.
Cons
Being a school district we often have large quantities of equipment arriving at once. It's a little clumsy to maneuver while scanning large numbers of devices. I have a great vendor who sends me a list of serial numbers and inventory numbers so we can just add them without scanning. I would LOVE to be able to import all these but it can only be done by Go Codes doing it for a $$$. This is a major deal for me. Adding the ability for customers to upload into the system is a must for me.

Response from GoCodes
Hello Frank, thanks for your review. Our product team is looking at ways to make it easier and safer for customers to upload bulk data. To date we have provided this as a service as small user errors can easily result in data corruption and loss.
Replied January 2019
Keri
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
August 2018
Small School - works great!
LOVE - it has saved me so much work!
Pros
We can download an inventory and see all the assets immediately. It's great - especially for state reporting!
Cons
I want it to be more mobile - easier to use from a phone.

Response from GoCodes
Hello Kari, thanks for reviewing GoCodes. Glad it works so well for state reporting. We would love to hear your ideas for how we can improve the mobile app to make it easier to use, please email or call us with your suggestions.
Replied August 2018
