GoCodes

RATING:

4.3

(227)

About GoCodes

GoCodes is a cloud-based asset and inventory tracking solution for small and midsize companies in the accounting, education, construction, engineering and health care industries. Key modules include fixed asset accounting, inventory management, field service request, maintenance management and GPS tracking. GoCodes has a central database that tracks asset information like maintenance scheduling, cost, depreciation, warranty, check in/out and location. It also updates inventory information by tracking product using smart devices. The GoCodes solution includes patented QR code asset tags and labels. Once the asset tag is scanned, public asset and company information can be viewed, and a message is sent to the company. Employees can log in to view and update asset inf...

Awards and Recognition

FrontRunner 2023
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GoCodes Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for GoCodes

1 - 5 of 227 Reviews

User Profile

Dwight

Verified reviewer

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Great system

PROS

easy to use and set up not hard to navigate

CONS

don't like the way it works on apple products work with it needs work

Vendor Response

Hello Dwight, thanks for taking the time to review our product. Please let us know what suggestions you have for the Apple App? We have a new version scheduled for release later this month and it will include iPad support too.

Replied January 2019

Jordan

Furniture, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

GoCodes for Commercial Furniture

Fantastic product and very responsive customer service and support. The team at GoCodes made it very simple to set up and provided plenty of support during the onboarding process.

PROS

GoCodes has been a great addition to our toolset. We utilise it to manage our sample and trial stock across multiple storage facilities and client sites. Our Sales team use it for issuing and tracking samples, retrieving quick information on products and locating samples in storage. Our Operations team use it for stocktaking and depreciation. Its great having a single source of truth which can be updated and accessed by all our mobile phones. We can now ensure we don't have lost samples and saved time in our stocktakes.

CONS

One pain point which isn't a fault of the software is that our storage facilities have poor mobile reception, which means that when we stocktake we take photos of the barcodes and scan them later once we have reception again. It would be great if the app could cache the scanned barcodes then update them once the app goes back online.

Vendor Response

Hello Jordan, thank you for the great review, we appreciate you taking the time to respond. You suggestion to cache scans when their is not network available has been forwarded to the development team for review. We also have an option where you can use a Satellite Internet connection which will work from almost anywhere.

Replied July 2022

John

Biotechnology, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed November 2019

Lacks necessary functionality and requires technological improvements

PROS

The bar code scanning feature and mobile app.

CONS

1. Can't attach documents (the alternative suggestion of using links is not a valid solution and puts the work back on the End User). 2. Camera function needs serious improvement (pics are highly pixelated and the auto crop function does not work well requiring several pictures to be taken to get it right.

Reason for choosing GoCodes

Wasn't here when that decision was made. Now in my power to change that.

Reasons for switching to GoCodes

Was not my choice and now that you have raised rates we are considering dropping GoCodes and just catching up the Excel sheet, which can do all functions that GoCodes can.

Vendor Response

Hello John, sorry to hear that GoCodes is not meeting your expectations, specifically for being able to attach documents to assets, picture resolution and editing. I will pass this great feedback to our product development team so we can assess what improvements can be made.

Replied November 2019

Anonymous

501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2019

Meets Expectations

For what we pay, and as a bare minimum of our needs it meets the bar. While there is certainly room for improvement, it is still a valuable resource and database that was created with a good amount of thought and effort.

PROS

When it comes to meeting expectation for creating a database for physical assets, GoCodes does an excellent job at that. The app is very easy to use, it makes it easy in check things in/out as well adding photos and creating fields. There's minimal lag time between holding a camera over the code and it recognizing and reading it. The sites search functionality works great as well, I'm able to search and it will find those keywords within any of the fields available for an asset. This makes it easier to use a secondary way to reference an asset

CONS

A bit archaic. The site could definitely use a facelift that aligns more with 2018/19. It would be nice to create secondary databases, for example where I can just search once specific type of asset and see if something is checked in or not. It would also be nice to be able to create customizable views and dashboards that I can share internally with other departments who may be affected by the status of a specific asset

Vendor Response

Thanks for the review and detailed feedback. You will be pleased to hear that GoCodes 2.0 is coming in Q1 2019 and will be a complete modern overhaul of the web based UI and user experience.

Replied January 2019

User Profile

Joshua

Verified reviewer

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2019

Great for Small Businesses

Prior to using GoCodes, I attached pre-printed numeric SKUs to my inventory. This was an issue for times when my business received a high volume of orders in one day because some numbers look alike and can be confusing. GoCodes has simplified everything by using QR technology.

PROS

GoCodes makes tracking inventory super easy by assigning a unique QR-code to each item. This helps my business particularly in making sure that we are not picking and shipping wrong items for our orders.

CONS

Overall, I am disappointed that the lowest priced plan includes only 200 allowed SKUs. If you want to go to the next package which allows for 500 SKUs, you’ll pay three times the monthly rate of the base plan.

Vendor Response

Hello Joshua, thanks for your review. We're glad to hear that you think GoCodes is great for small businesses. On the topic of price, you are correct but also bear in mind that competing systems often cost 2-3x more than GoCodes and provide very little of any additional value for most customers.

Replied January 2019