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QuickBooks Money vs PayPal

QuickBooks Money vs PayPal

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Overall Rating
4.3 (71)
Ease-of-Use
4.4 / 5
4.6 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.8 / 5
4.3 / 5
Functionality
4.1 / 5
4.6 / 5
Last Review Written
May 30, 2024
September 12, 2024
Pros/Cons
  • Pros

  • This software is super easy to use and also user friendly. GoPayment can be intergrated with other software thus giving it an added advantage over other payment software.
  • Easy to use, appears very secure and customer like the payment method. The ability to use this at events and even at client locations make this one of the best ways to accept credit cards.
  • It's great how it seamlessly integrates into QuickBooks online and then into our bank account.
  • Cons

  • The price, fees, and lack of transparency. The fees were very high and it was too difficult to figure out what I was paying and why.
  • Customer service was unwilling to escalate and did not provide me with any opportunity to report fraud.
  • Customer service is terrible. First card reader quit after less than a year of use.
Read all user reviews
  • Pros

  • Additionally, I love the ease of transferring money PayPal provides. It's so simple to use, effective, and secure.
  • My overall experience with PayPal is amazing I love them I would rate them an 11 if I could.
  • Also the great security they provided to ensure safety of our money is excellent. I realy love to use PayPal as my online payment method and highly recommend to anyone without any second thought.
  • Cons

  • I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
  • My only complaint is the customer service aspect. It's done through an email template so there is a delay in getting answers which is frustrating.
  • It sucks, too many issues, too poor customer service, not enough accountability with the partnered apps and businesses such as eBay.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos