Greenback

RATING:

4.3

(7)
Overview

About Greenback

Greenback is a pre-accounting automation solution, which helps businesses automate the flow of sales or expenses directly to their accounting files. It fetches transactions from payment platforms such as Stripe, PayPal, and Square, e-commerce storefronts such as Shopify and BigCommerce, to seller marketplaces such as eBay, Amazon, and Etsy to retailers such as Home Depot and Walmart.

Greenback Pricing

Early Adopter: $15/month Growth Plan: starts at $49/month

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Greenback convert email receipts

Greenback Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Greenback

7 Reviews

Anonymous

1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Best third party app for PayPal

Best customer service I have ever had with a software.

PROS

PayPal can be messy with QBO. But with green ack it lays it out just like a bank feed. So easy and user friendly.

CONS

A little bit of a learning curve but not much. Just like any software but hands n training provide with on boarding.

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

A fantastic piece of software that saves so much time

Very good software. If you need it for expenses from Amazon, Home Depot, etc., do it. Just do it. It saves so much time.

PROS

Greenback scrapes the orders of the apps / websites it integrates with. It is insanely easy to export expenses from Greenback into QuickBooks and does so almost flawlessly. Every once in a while, an expense may have a hiccup, but it’s super easy to fix in QuickBooks. The support is fantastic. The app auto syncs about once a week which is okay. Super cheap $15 monthly subscription. The pros section of my review will be short because it does what it says it does; however, there are a few quirks.

CONS

Greenback is not able to handle lots of sales on any integration. You’ll find that it just stops importing after about 100 sales or line items. For me, this is where alternative platforms that aggregate sales into journal entries shine (A2X, LinkMyBooks, etc) Another con is that there isn’t a FedEx or UPS integration. If there was, this software would be on another level. I also wish there was a way to increase the amount of times greenback syncs expenses per week automatically. The UI on the left side of the screen is kinda wonky, but you’ll eventually get used to it.

Scott

Construction, 2-10 employees

Used monthly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2023

Rarely works.

PROS

When it works it saves tons of time not having to manually enter receipts

CONS

The integration with Home Depot rarely works. When you contact support they say it is not their problem and to try the email feature (which also doesn’t work without creating tons of duplicates).

Laura

Veterinary, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed June 2022

Helpful app for select store invoice tracking

Set up is relatively easier than I anticipated. It is easy to download receipts and getting historical receipts is great, but can get pricey, I think the price should be less or potentially based on amount of info downloaded.

PROS

I liked obtaining past receipts when I was starting my business. That saved me a lot of time.

CONS

It would be nice if more stores were available on the app.

Matt

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

The best

10 out of 10. I can't say enough good things about Greenback.

PROS

Greenback has been a huge help for our E-commerce clients. It's unbelievable. Software improvements are fantastic and customer services is great.

CONS

I'd love to see it keep growing. The better it gets, the easier our lives are helping clients.

Carol

Accounting, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Customer Service is Excellent

This is the best system by far to link Etsy to an accounting system, in order to show correctly the sales and fees of each transaction. The Customer service, training and online videos are idiot proof (I can do it!).

PROS

Was the only way to account for Etsy correctly. Customer service is second to none.

CONS

Etsy don't automatically show VAT, and there was no way to amend this yourself.

Reason for choosing Greenback

I was recommended Greenback by a fellow Bookkeeper. I took a look and although scared to take the plunge I gave it a go on the free trial. It wasn't long (a few hours if that) before I jumped in and purchased it for 3 of my clients.

Joseph

Warehousing, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Greenback to bulk import sales data

There support is really helpful and gets back to your within the next day and answered all our questions we were having with the software

PROS

Easy to sync sales data from different sales channels into our accounting software

CONS

We had to reach out to support to some some SKU parsing to match our books. But it's not really a con since they we're really helpful and didn't cost us any thing extra for the feature we wanted

7 Reviews