--- title: "HAL ERP Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HAL ERP. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HAL ERP is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/hal-business-success-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Manufacturing Software](https://www.softwareadvice.com/category/4704-manufacturing/) / [HAL ERP](https://www.softwareadvice.com/accounting/hal-business-success-profile/) / HAL ERP Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/hal-business-success-profile/) Reviews # HAL ERP User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 45 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 32 reviews (71%) - 4 stars: 11 reviews (24%) - 3 stars: 2 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The user-friendly interface and real-time financial data helped improve accuracy and reduce manual work - High Customization: The software adapts easily to unique business workflows without complex coding. - Simple and easy invoicing as per ZATCA guidelines, quick tech team replies, and user-friendly dashboard access. ## HAL ERP customer reviews Showing reviews 1-25 of 45 (page 1). ### Best accounting ERP software - Overall rating: 5/5 - Reviewer: Haman S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with HAL ERP was positive. It helped streamline daily accounting tasks such as invoice processing, accounts payable and receivable, journal entries, and financial reporting. The system improved accuracy, reduced manual work, and made it easier to manage financial data efficiently. While there is a learning curve for some advanced features, it is a reliable ERP for day-to-day accounting operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about HAL ERP was its integrated accounting workflow. It made managing invoices, journal entries, accounts payable/receivable, and financial reports in one system efficient. The user-friendly interface and real-time financial data helped improve accuracy and reduce manual work #### Cons One area I liked least was that some advanced features were not very intuitive and required additional training. At times, generating customized reports and navigating certain modules could be improved to make the system more user-friendly. #### Reasons for switching to HAL ERP "I switched to HAL ERP because my organization adopted it to streamline financial and operational processes. I wanted to work with an integrated ERP system that improves efficiency, automates accounting tasks, and provides real-time financial reporting --- ### Excellent Accounting System with Outstanding Support - Overall rating: 5/5 - Reviewer: Mohamed D. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with HAL ERP has been very positive. The system is user-friendly, well organized, and provides a comprehensive set of accounting and financial management features. What I appreciate most is the system’s efficiency, flexibility, and the continuous improvements being made. The support team is also very responsive, professional, and helpful whenever assistance is needed. Overall, HAL ERP has made our daily accounting operations more efficient and easier to manage, and I am very satisfied with the experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about HAL ERP is its user-friendly interface, the wide range of accounting features, and how it simplifies day-to-day financial operations. The system is well organized, efficient, and makes it easy to manage accounting transactions and reports. I also appreciate the quick and responsive support team. Whenever we face an issue or need clarification, the team is helpful, professional, and works quickly to provide a solution. #### Cons There is not much that I dislike about HAL ERP. Overall, my experience has been very positive. Some features could be made more flexible and customizable, but the system is continuously improving, and the support team is always responsive and helpful. --- ### Accountant - Overall rating: 3/5 - Reviewer: Eid N. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with HAL ERP was bad at first because the system was slow and difficult to use, but later it became acceptable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The invoicing cycle is useful and easy to follow. It helps us issue invoices and track customer transactions in a better way. #### Cons The system is very slow, especially when opening screens, saving transactions, or posting invoices, and this affects daily work. #### Reasons for switching to HAL ERP Because the sales cycle G --- ### Best and simple ERP - Overall rating: 5/5 - Reviewer: Javed H. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very simple, ease in learning the modules, best support team for resolving and issues. Overall the simplest ERP ever. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A simple ERP project that is away from complications and easy to operate and especially data's can be transferred to Excel for analysis very easily. #### Cons Simplicity and transparency of the project is the best part of it and a very clear data projection as to understand, visualise and in analysis. #### Reasons for choosing HAL ERP Cost effective and ease of operation which was similar to our old system. --- ### Excellent ERP Solution for Accounting and Business Management - Overall rating: 5/5 - Reviewer: Rifak A. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with HAL ERP has been very positive. The system is easy to use, reliable, and useful for managing accounting and business processes. It helps improve efficiency, keeps financial information organized, and makes invoicing and document management easier. The software provides a good balance between functionality and ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros HAL ERP is a user friendly and efficient ERP solution that helps manage accounting, The invoice management system is simple, efficient, and well integrated with ZATCA e-invoicing requirements. It makes it easy to create VAT-compliant invoices, generate QR codes, document management, and vat related entry and day-to-day business operations effectively. The accounting and bookkeeping features are well organized, and very easy to use and the invoicing process is simple and convenient. with Quick response to queries and issues from support team and Easy to communicate with the support team when assistance is needed. And also provides good value for money and helps reduce manual work and time. #### Cons There are some areas where additional customization and improvements could make the system even better. However, these are minor issues and do not significantly affect the overall experience and . --- ### Simple ERP system very sufficient for low experience employees. - Overall rating: 4/5 - Reviewer: Amr N. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. we are using HAL ERP since 2021, at the beginning there were big problems in data implementation from the old system, after that HAL improve their support team and they are improving the system continuously. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simplicity any employee can learn how to use the program in a very short time, Very effective technical support. Adding AI was a very good improving. #### Cons Complicated employees rules management comparing with other ERP systems. Pricing control and discounts need to be more simple and clear. CRM module very weak comparing with other program modules. Printing forms not flexible, not possible to change and test from the admin user. --- ### Reliable ERP Solution for Business Growth - Overall rating: 5/5 - Reviewer: Mohammed Faisal K. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered ERP has significantly improved our workflow and operational efficiency. The software is reliable, scalable, and offers great core features for business management. Customer support is responsive whenever assistance is needed #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ​HAL ERP simplifies financial management and accounting processes significantly. The reporting tools are clear, precise, and help streamline daily reconciliation and tracking without hassle. #### Cons user interface has a slight learning curve for new employees, though regular updates continue to improve navigation --- ### A valuable learning experience with HAL ERP - Overall rating: 5/5 - Reviewer: Jibin R. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with HAL ERP has been positive. When I first started using the software, I found it somewhat challenging because there were several functions and processes that required time to understand. However, with regular hands-on experience, I became more familiar and comfortable with the system. I particularly appreciated how the software helped organize and manage day-to-day accounting and business processes efficiently. It improved my understanding of ERP-based workflows and helped me become more confident in handling transactions and financial information. Overall, HAL ERP was a valuable learning experience and helped me develop my practical ERP skills. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I first heard about this software from one of my friends. At that time, I didn’t think the software would be very difficult to use. However, once I started working with it, I realized that it was completely different from what I had expected and required much more understanding and practical experience. #### Cons when I first started using it. Initially, some processes and functions were not very intuitive, and I needed time to understand the workflow properly. However, as I gained more hands-on experience, I became more comfortable with the system and learned how to use it efficiently. Overall, the initial complexity was more of a learning challenge than a major drawback. --- ### Awesome ERP system to use - Overall rating: 5/5 - Reviewer: Abdullah B. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with this software has been excellent. It streamlined our daily operations and significantly improved our workflow efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is very user-friendly and intuitive. Furthermore, the customer support team is always helpful, responsive, and available whenever needed. #### Cons Updating the system to match changing government rules can sometimes take a bit of time, but it usually gets resolved properly with updates. --- ### A User-Friendly ERP with Room for Improvement - Overall rating: 4/5 - Reviewer: Yasseen Q. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. A pleasant experience spanning more than four years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is very easy to use and highly practical. #### Cons The inventory filling process needs further improvement. --- ### HAL Review by FAAL - Overall rating: 4/5 - Reviewer: Faal R. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Continuous R&D work by HAL Team.Making the product Easy to Use.Can be tailored based on your organization workflow. #### Cons Deep Dive/Drill Down reporting can be an area where HAL needs to Focus. #### Reasons for choosing HAL ERP Very Easy to use interface. Any Person with limited IT knowledge can be trained to use HAL with minimal training sessions. #### Reasons for switching to HAL ERP Very Easy to use interface. Any Person with limited IT knowledge can be trained to use HAL with minimal training sessions. #### Vendor response Dear Mr Faal, Thank you so much for your feedback. We appreciate you taking time out from your busy schedule to share your honest comments. We will work on the areas you mentioned and pass these as inputs to our R&D team to continually improve the product and service our valued clients as you. Thank you once again for your feedback. Replied December 2022 --- ### HAL Made our business easy - Overall rating: 5/5 - Reviewer: Mohamed M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HAL made our business trasactions easier #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and full functional, the user inteface is so simple #### Cons Integration with other Apps, may need to add more App integrations #### Reasons for switching to HAL ERP Cloud platform, Easy to use UI #### Vendor response Dear Mohamed, Thank you for your honest feedback. We will take your feedback and work actively on adding more integrations. For your info, we are connected with Zoom right now. We are working on integrating Gsuite and more shortly. We will keep you informed. Thank you once again. Replied December 2022 --- ### Accounting - Overall rating: 5/5 - Reviewer: Nishat R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simple and easy to understand & very much user friendly #### Cons Nothing particular. Once you start using it, I hope it will be easy. #### Reasons for choosing HAL ERP Mr. [sensitive content hidden] #### Vendor response Dear Mr Nishat, We are humbled by your remarks and comments. Thank you so much for your honest feedback. Hope to continue to serve you to achieve spectacular results. Regards Issam Replied August 2023 --- ### Exellent - Overall rating: 5/5 - Reviewer: Babar A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am using the software more than a year ,i found it reliable easy and perfect and i never face any problem or difficulty #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software we are using HAL Erp is accurate and easy to use and can get all the data on one click #### Cons Nothing everything is perfect and i always suggest my colleagues to go with Hal erp because its very easy to understand and accurate in all aspects #### Vendor response Thanks a lot for your response. We are so glad to have customers like you. We will continue to improve. Look out for the new ERP revolution we are on - #GoFormLess Replied March 2023 --- ### Most Remarkable ERP - Overall rating: 5/5 - Reviewer: Ayub K. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 1. Data is available in the cloud and in real-time2. Fetching reports3. Integration with inventory management4. Data and analytical information5. High Data integrity and security #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hal Business Success is completely integrated and offers a cloud suite to connect any other solutions and systems. The Vendor's expertise in business requirements and efforts to modernize the infrastructure and database technology is the true strengths. #### Cons I haven't experienced any downside yet using Hal Business Success #### Vendor response Dear Mr Ayub, We highly value your honest feedback. We will strive to keep up the high standards that you have come to expect of us. Regards Issam Replied August 2023 --- ### HAL ERP AUTOMATION - Overall rating: 5/5 - Reviewer: Mohammmed B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's good and improves over course of time. New released features are without any charge. Few minor changes are done without any charge if you fall in Enterprise Category. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of Use with minimal training. Customer Support is quick and responsive It covers Sales Invoicing, Payroll, Employee data, logistics, Accounts, and inventory. It's automation for workflow via whatsapp is steps away for approval #### Cons There is limited control with IT. If Studio / Designer can be released for minor changes, that will be added advantage for every company #### Reasons for switching to HAL ERP Customer Support and Ease of Access Also customizations were huge charge Also meetings were charged #### Vendor response Dear Mr Mohammed, Thank you very much for taking your time and reviewing our software. We appreciate your honest feedback and kind words. We will certainly take care of your feedback and do the needful in the coming product roadmap. Thank you once again. Regards Issam Replied October 2025 --- ### Good system needs more improvement in some modules. - Overall rating: 4/5 - Reviewer: Amr N. - Verified reviewer: Yes - Industry: Machinery - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Now 4 years with HAL At the beginning we were not staified with the program, It is getting better every year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use for normal employees. Good customer support. Value of money is good for small and medium size company. #### Cons Unexpected failur and system hanging. Printing formats unchangeable. No flexibility to modify the workflow and permissions. Help and training videos are not availabe for several parts and functions of the program. #### Vendor response Dear Mr Amr, Thank you for your honest and frank feedback. We will strive to improve on areas where you have mentioned. We appreciate you taking time to review and let us know points for improvement. Replied September 2025 --- ### Its truly a complete package for an organization's ERP - Overall rating: 5/5 - Reviewer: Syed Aamir B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered We transfer our ERP system from Ooodo to HAL, Its excellent ERP to cover most of the required needs specially in Finance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros HAL is a very simple and compatible ERP and user friendly to provide timely reporting in Finance field, Most of best part is customer support, Ease of Use #### Cons Some limitation needs to fix like income statement should be reported one detailed Project wise, like now we need to download it individually #### Reasons for switching to HAL ERP Odoo was good ERP but with limited action to control whole accounting system --- ### My review HAL ERP - Overall rating: 5/5 - Reviewer: Shahbaz A. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HAL ERP is a versatile and comprehensive system suitable for diverse businesses. It offers a wide range of modules, including inventory management, accounting, payroll, taxes, and statements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hal ERP's ease of use is my favorite feature. The invoicing and customer support modules are also very impressive. #### Cons The manager has limited control over other users' transactions. The main user should have the authority to approve any transaction. --- ### Alyasra group KSA - Overall rating: 5/5 - Reviewer: Amr E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. "Great experience with HAL ERP! The VAT-CARE platform makes uploading our electronic invoices to ZATCA completely effortless and quick. Highly recommend it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The apps are incredibly easy to navigate. user-friendly , and the team provides perfect, top-tier customer support. #### Cons The VATCare system is highly efficient, though the dashboard user interface could use a more modern, updated design --- ### In my opinion, the HAL system works well for establishments, but it’s not suitable for companies that conduct annual audits. they are trying to imporv - Overall rating: 3/5 - Reviewer: Khalid K. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, HAL ERP is useful for basic establishment-level operations, but it lacks the depth and reliability needed by companies that undergo annual audits. Their efforts to improve are promising, yet key features still need enhancement #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Customer support portal is very much up to date and also good sign that they dedicated account manager for it clients #### Cons Basic financial reports like cash flow, Menu mark or curset for Accounts Receivables and Accounts Payable reports #### Reasons for choosing HAL ERP Old management has chosen this before I joined. #### Vendor response Dear Mr Khalid, Thank you so much for your honest review. We value your feedback. Our team will get back to you very soon with actionable change based on your request. We will strive to achieve your complete satisfaction in using the system. Thank you once again for taking time out. Replied September 2025 --- ### HAL Simplify -- ZATCA Approved Invoicing - Overall rating: 5/5 - Reviewer: Muhammad Usman A. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple and easy invoicing as per ZATCA guidelines, quick tech team replies, and user-friendly dashboard access. #### Cons Overall, the system performs reliably, but sometimes report generation takes a few extra seconds. Rest all good --- ### HAL ERP experience - Overall rating: 4/5 - Reviewer: Ahmed A. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall its good, but i would recommend regularly training new user to avoid frequent complaints and insuring smooth experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team is very good and helpful, the feedback and resolving of issues was prompt and smooth #### Cons Nothing specific, some times the interes data like prices etc etc.. will disappear for no apparent reason. --- ### HAL ERP experience - Overall rating: 5/5 - Reviewer: Syed A. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good Experience, Great support from HAL Team, HAL team available to support and address queries for support required. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One place for all activities to work, add details - contacts , make proposal - efficient to perform activity in one single go. #### Cons All the features are designed as per user experience, after using there aren't any cons that I can mention. --- ### SUPPORTIVE CUSTOMER SERVICE - Overall rating: 4/5 - Reviewer: MOOSA B. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Overall experience is positive, except for reporting matters. Well-equipped tools and accounting modules. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Good service and easy-to-use software. [sensitive content hidden] is a good contact person to work with, he will address all the matters very efficiently. #### Cons The software doesn't support reporting and presentation based on cross-period year-ends. It can only present major reports like budget, variances, and income support if the financial year end is 31 December. Secondly, the budgeting can only be done for one year. #### Vendor response Dear Moosa, Thank you very much for your feedback. We value your comments will work on the suggestions you have put forth. We will add this to our product roadmap. Replied August 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/hal-business-success-profile/reviews/?page=2) --- HAL ERP Reviews, Pros and Cons - 2026 Software Advice