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Planful vs Sage Fixed Assets

Planful vs Sage Fixed Assets

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Overall Rating
4.2 (47)
4.3 (159)
Ease-of-Use
4.1 / 5
4.1 / 5
Value for Money
4.2 / 5
4 / 5
Customer Support
4.3 / 5
3.9 / 5
Functionality
4.2 / 5
4.2 / 5
Last Review Written
May 9, 2024
July 20, 2023
Pros/Cons
  • Pros

  • I originally got into Host for budgeting and it has been great for that, but I have found it great for many other things. I also love the way it can grow with me.
  • My overall experience with Planful has been overwhelmingly positive. Their team is frequently engaged to ensure that we're utilizing the solution to our maximum benefit.
  • Great experience for me. We have a dedicated business systems resource on our team who helps a lot.
  • Cons

  • The inability to do calculations in the report without creating a new template. Also as we are on Macs the inability to use spotlight in Mac Excel.
  • A data pull is not immediate and can cause some frustration if data is not pulled 100% accurately the first time.
  • The interface is pretty dated. I also mainly use chrome as my browser and there seems to be a lag time when scrolling in a template which is a bit of a pain.
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  • Pros

  • We like how easy it is to use. There are times we have many assets to use or purchase a new company, Sage Fixed Assets provides the ability to upload this information from an Excel spreadsheet.
  • The grouping function and Excel export is very useful. I would say 70% of the time, the customer service is really good, better than other tax software companies.
  • We have over 300 fixed assets and this software helps us contain, track and depreciate. It is a very useful tool for us.
  • Cons

  • Getting answers to questions about report availability has been difficult. Mistakes were made by the implementer during system setup and some are still not corrected nearly a year later.
  • Our implementation analyst was not very knowledgeable about the system, he had a hard time understanding our questions and guiding us in decision making.
  • The customer service - it takes forever to reach someone. When there are updates there is always something wrong with some aspect and you have to wait until the next update is released.
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Pricing Range
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11 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos