Is HostBill right for your business?
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What is HostBill?
HostBill is a cloud-based accounting solution that helps businesses manage finances and transactions through automated billing. Key features include contact database, payment processing, tax calculator, multiple currency support and dunning management.
Designed for businesses of all sizes, HostBill enables users to handle billing cycles and maintain customer relationships through automated messages and thank you notes. It allows enterprises to accept payments through various billing cycles such as metered, bandwidth, power, cloud, recurring, pre/post and one-off. Additionally, its automation tool enables users to generate quotes based on custom templates and convert leads into sales.
HostBill comes with multiple payment gateways, which are available through va... read more
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User Review Highlights
3
3 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5Read user reviews
How much does HostBill cost?
Starting price
$599.00 one time
Free trial
Available
Free version
Not Available
Other Top Recommended Accounting Software
How easy is HostBill to use and deploy?
HostBill supports multiple deployment options, including: Cloud, SaaS, Web-based, Windows, Mac.
3/5 out of 3 Reviews
Showing 3 reviews
David
Company size: 2-10 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source
This review was submitted organically. No incentive was offered
May 2022
Perfect solution for my business
Pros
The many modules for sure! It has every automation solution except one, Bankgiro payment gateway for automated bank invoice payment confirmations. We at HostUp are a registrar and web hosting company and they have modules for that. Country specific payment gateways like Swish is also there. When they don't have a feature already implemented it 's easy to contact support and pay for sponsored development for them to add it.
Cons
It's a bit hard to navigate first and there were a few bugs. But you learn quite quickly and the bugs were fixed usually within the next release, so a week
Reasons for switching to HostBill
It didn't fit my business. It was missing many modules such as registrar and Swish payment gateway. I would have to pay some 3rd party for these modules.
Darrell
Company size: 1 employee
Industry: Information Technology and Services
Review Source
This review was submitted organically. No incentive was offered
July 2021
Great Product, Absentee Management, Poor Customer Service
Originally contacted HostBill on [SENSITIVE CONTENT] with pre-sale questions and request for demonstration. After receiving an immediate automated (no-reply) acknowledging receipt of my email request, it took HostBill two-weeks ([SENSITIVE CONTENT]) to respond. That delay led us to consider other U.S.-based business automation platform competitors like Blesta, WHMCS, and others (even though we prefer HostBill's interface and features). In a final attempt to obtain answers and buy their software, we reached back out to them on [SENSITIVE CONTENT] and are still awaiting a response. HostBill appears to and may well be a phenomenal product, but based on their absent customer service, the world may never know. Bottom line... based on the company's Poland headquarters (no U.S. division/representation), email only communications (no sales/support phone numbers, immediate chat capability), no company-hosted pre-sale demo capability (must purchase/install 'live' Linux instance of software on customers own hardware to demo/test and then petition HostBill for refund if product doesn't meet needs), understaffed/poor response times, support incidents via online ticketing system only (must already have purchased HostBill in order for Support accept even pre-sale technical questions). As a company who's literally ready to purchase, but unable to marshall a customer service response, it's really difficult to recommend HostBill (regardless of how impressive their product may be. =/
Pros
Features and functionality appear to be extensive (based on their website).
Cons
Can't get company to respond and provide a pre-sale demonstration of their platform.
Davide
Company size: 2-10 employees
Industry: Internet
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
zero assistance | duplicate software
Bad, no assistance. LEAVE ALL HOPE TO YOU USE IT
Pros
Many functions but useless. The functions are beautiful but they are not intuitive, nothing, in substitution and a copy and paste of WHMCS
Cons
the software and a copy and paste of WHMCS, if you look inside the CSS you will find references of this software.
Reasons for choosing HostBill
Excellent presentation, ZERO substance
