This software is affordable and produces quality results. It's easy to learn, intuitive and relevant. I recommend it to our congregations often.

I have been working with this software since 1999, back when it was Revelations and through the migration to Icon CMO. I serve in a synod (district) office of our church, so our contributions are a bit different from those of a congregation, but IconCMO serves us well. I've also used the congregation version and it's equally as functional. What I love most is the support! Quick answers to questions both online and by phone (I love that I've talked to my executive for almost all of these years!) and the team is responsive to suggestions of improvements to the software that would allow me to do my job better.

Some forms and reports are set up more from a congregational perspective than for a synod, but that's a minor inconvenience.

Ease of use, great functionality, user friendly navigation

Functionality for multi family levels, more than one main address.

When I started working at St Stefanos GOC I was told I had to enter deposits into ICON and Qiuckbooks and I do. I get stewardship reports from ICON and also print reports for mailing.

There are a large number of reports available and it is easy for us to mail out statements of to our stewards from the software.

Some simple fixes are still not done. Many of our checks come from banks issued but the check number field will not accommodate the number of digits. I enter deposits twice, once in ICON and once in QuickBooks. The deposit in ICON takes much longer because I have to use a cursor to select a letter range before searching for a steward family name. In QuickBooks I just type one or two letters to find the name. Deposit batches that need to be edited are assigned a new batch number, which is out of sequence with when the original batch was done. It would be easier if the batch was just marked as "edited". Some fields do not accept characters like / so dates must be typed out.

availability of logical program reports that can be date specified.

Able to run finances from one bank account with separate designated Fund accounts.

nothing comes to mind in this area. Not sure why this keeps highlighting when I hit the submit button. Maybe response was not long enough!!

As I am not an accountant, I find the customer support team to be superb! As a small church, less than 100 members, we find the cost to be very reasonable.

As a non-accountant, I like the ability to gather data for my reports. Once setup, with Icon help, I'm able to write checks to my vendors without having to reenter the account and fund information by using the last six transactions drop down. This is very helpful when writing payroll checks, as we only have three employees and we do not use the Icon payroll module.

When paying the credit card, the check number on the Credit Card Payment screen is the next number in sequence; however when returning to the check writing screen, the check number is not updated to account for the check written in the Credit Card Payment screen.