# Symphony Software Reviews, Demo & Pricing - 2026

> Review of Symphony Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/accounting/integratouch-symphony-profile

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Symphony

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Overview

# Symphony 2026: Benefits, Features & Pricing

Wondering if Symphony is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Symphony

5.0

[(1)](https://www.softwareadvice.com/accounting/integratouch-symphony-profile/#reviews)

Pricing

Pricing available upon request

### About Symphony

An Inc. 5000 fastest growing private company, recognized by Gartner as a top viable vendor for Integrated Revenue and Customer Management solutions via its Symphony suite.

Carriers and Service Providers must be Agile in launching new services and distribution channels. A transformative and differentiated customer experience is critical in retaining and winning new customers. Eliminating disparate systems through a single-stack architecture will deliver the Costs Leadership position required to win. IntegraTouch and Symphony deliver all these benefits.

Symphony is a Retail and Wholesale solution encapsulated in a single architecture. Deployment via SaaS or On-Premise with SaaS-like pricing. Symphony scales horizontally, allowing a low entry price point for Startups through Carriers/MNOs, supporting millions of customers. Carriers may want to leverage Symphony for new LOBs such as OTT and IOT services for the complete customer life-cycle. Symphony is an open-architecture which can be integrated with any legacy software.

Eliminate swivel-chair interactions with your customers’ from Configure, Price, Quote, to Automated Account Creation, Service Assignment, Provisioning,...

Rating, Billing, Payment Processing, & Commissioning. Customers’ self-administer their user-access/roles. Help you and your Customers’ win through Data Visualization/Analytics! Direct your company like a maestro conducts an orchestra with IntegraTouch and its Symphony suite! WIN!

Wondering if Symphony is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## Symphony User Interface

## Popular Symphony Alternatives

Main Product

Symphony

5.0

[(1)](https://www.softwareadvice.com/accounting/integratouch-symphony-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Jobber](https://www.softwareadvice.com/field-service/jobber-profile/)

4.6

[(1457)](https://www.softwareadvice.com/field-service/jobber-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Housecall Pro](https://www.softwareadvice.com/construction/housecall-profile/)

4.7

[(2741)](https://www.softwareadvice.com/construction/housecall-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.61Value for money
-   4.68Customer support
-   4.49Functionality

Pricing

Starting at $79.00 per month

Get Price

Alternative Product

[Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/)

4.5

[(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/)

Ratings Breakdown

-   4.10Ease of use
-   4.16Value for money
-   4.25Customer support
-   4.41Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Odoo](https://www.softwareadvice.com/crm/odoo-profile/)

4.2

[(1309)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.09Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[HoneyBook](https://www.softwareadvice.com/crm/honeybook-profile/)

4.7

[(681)](https://www.softwareadvice.com/crm/honeybook-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.61Value for money
-   4.66Customer support
-   4.55Functionality

Pricing

Starting at $36.00 per month

Get Price

## Symphony Pricing and Plans

Starting price: $1,000.00

Free Trial

Free Version

Basic

$1,000.00

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Symphony Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of Symphony
    
    Billing Portal
    
    Contact Database
    
    Contingency Billing
    
    CRM
    
    Customizable Invoices
    
    Data Visualization
    
    Document Storage
    
    Dunning Management
    
    Email Marketing
    
    Hourly Billing
    
    Inventory Management
    
    Invoice Creation
    
    Invoice History
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    Marketing Automation
    
    Mobile Access
    
    Mobile Payments
    
    Multi-Currency
    
    Multi-Language
    
    Online Invoicing
    
    Online Payments
    
    Payment Processing
    
    Project Billing
    
    Recurring/Subscription Billing
    
    Revenue Management
    
    Tax Calculation
    
    Time & Expense Tracking
    

## Symphony User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Symphony and would like to share your experience with others?

JS

John S.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 12 months

Reviewed October 2021

This CRM isn't just the violin, or piano, or bass. It's the entire orchestra!!

5

My experience has been awesome so far! When I started this process in the back of my mind I wanted to eventually develop my own solutions in-house. That thought has been thrown out to sea since. I honestly can't wait for what the future holds with Symphony. I am a highly analytical and hypercritical user. If I think there's room for improvement I provide feedback. I'm probably their most chatty partner, and they welcome it all because of their insatiable hunger for improvement. They take everything into consideration and no idea is shut down. If it makes sense and can benefit the ecosystem, they get it done!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Every CRM is only as good as it's team, and the team at Integra Touch is world class. I've worked with several other providers and none come close to the value proposition offered in Symphony. They show you that they care about your goals, your vision, and most importantly you as a person. They are highly talented, detail oriented, customer focused, and passionate. Those intangibles are what will continue to evolve Symphony in the spirit of it's partners and what will keep Integra Touch in business and growing for many years to come.

Cons:

No solution is completely perfect for your vision, however, in the several months I've been immersed in this CRM Integra Touch has listened to what's important to our model and implemented solutions at warp speed!

Reasons for choosing Symphony

The team

Read More

Showing 1 - 1 of 1 Reviews

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