IntelliPay

RATING:

4.6

(31)

About IntelliPay

IntelliPay is a cloud-based payment processing solution that helps businesses in medicine, insurance, education, legal and other industries manage in-person, online, over-the-phone or POS-based payments. Sales representatives can add secure payment links to invoices and send them to customers via email. IntelliPay lets administrators build a white-labeled customer portal, which allows clients to create accounts, pay as guests or pay using two-factor authentication. The platform enables organizations to configure and accept multiple transaction types, such as credit card, donations, recurring payments, fee-based options and more. Additionally, the IVR module provides bi-lingual scripts, which let merchants validate credit cards and accept phone payments, whilst main...

IntelliPay Pricing

Service Fee Plan: • For Government and Education • $0 per month for merchants • Variable fees to be paid by customer Site Fee Plan: • $25 per month for merchants • Variable fees to be paid by customer One Rate Plan: • $10 per month for ACH • Variable fees to be paid by merchant Custom Plans: • $19.95 per month for CC • $10 per month for ACH • Variable fees to be paid by customer Additional fees may apply. Contact IntelliPay for full pricing details.

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Not Available

IntelliPay dashboard
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IntelliPay Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for IntelliPay

1 - 5 of 31 Reviews

Jason

Medical Practice, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Product works well

Overall, the switch was smooth, implementation was smooth, and it's easy to use.

PROS

The ability to set up recurring payments. The way your product allows you to say $50 payments to a balance of $725 was necessary for me even though we rarely need it.

CONS

I can't say I have run into any issues I would say I dislike. Would be neat if it was easy to print the same receipt you print after processing a payment online afterwards, reprinting them later look different and my OCD made me write this.

Reasons for switching to IntelliPay

The previous did not have a way to set up recurring transactions to a balance limit.

Vendor Response

Thanks for the five-star review. We want to help with the same receipt printing. Please reach out to Phillip Buck at 855-872-6632 x 111. He would be happy to assist.

Replied December 2021

Flora

Government Administration, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

A great software

This software has made it easy for our organization to utilize credit card payments, automatic drafts, and online payments. It has increased the ways that our customers have to be able to pay their bills.

PROS

This software is user friendly in all aspects. Users can go online and make their payments and we receive immediate notification. When customers come in, it is very simple to take their payment information and receive clear results as to whether or not payment had been accepted. Reports are easy to generate, clear, and concise.

CONS

What I like least about the software is that the address fields must be filled in. This may not seem like such a big deal, but that information is not always available.

Reasons for switching to IntelliPay

We were utilizing a card swiping device that processed our payments. It was easy to make mistakes, hard to get reports, and errors with receiving payments was high.

Vendor Response

Thank you for your great review. We are glad you find IntelliPay user-friendly and easy to use. You can turn on and off address fields. They are recommended for online transactions when the customer is not present. Please reach out to customer support for additional assistance

Replied December 2021

Matt

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2021

Review

I don’t love it to be honest. Maybe I just don’t understand it very well, but how do I get more info on it? Venmo and quickbooks are much easier to use. I also don’t know how to integrate IntelliPay to quickbooks.

PROS

It works. It’s just not the easiest to use.

CONS

The monthly expense is unnecessary and I don’t know how to learn more about the software

Reason for choosing IntelliPay

Inside contact

Vendor Response

Thank you for your review and honest feedback. Could you please out to Phillip Buck at 855-872-6632 x 110? He would be happy to help..

Replied December 2021

Inga

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Easiest & Best Payment Processing

You guys are just the best! Keep up the good work.

PROS

I wish I would have made this switch years ago. It would have saved me a lot of money. They are super easy to work with should any questions arise. Best bargain for the price as well. I loved how they set up a button on my website for people to purchase right there! The customer gets a receipt with our name on it, and my office gets a receipt it has been paid.

CONS

Only complaint I have is reconciling at the end of each month. Since I use ACH/echeck and CC as payment options, it takes time to match up all the chgs. But, all in all, I believe that happens with all the cos.

Reason for choosing IntelliPay

The rep was a very likeable man - [SENSITIVE CONTENT]

Reasons for switching to IntelliPay

Price and service

Vendor Response

Thank you for your excellent review and feedback. As for the ACH/CC reconciliation, it is due to the different timing between the deposits of CC and ACH payments..

Replied December 2021

Lora

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Kansas Fencing Inc.

We have little to no issues using intellipay.

PROS

Easy to manage for the most part. If we have questions its easy to contact admin to get help.

CONS

I do not like how we can not change the date of an autopayment. We have to delete the entire reocurring payment then add it to the date we need it to be. I do not like how some payments show up under certain customers. Makes it hard to see them all at once when they are individually in there.

Vendor Response

Thank you for the review and for sharing your feedback! We appreciate knowing how we can do better. If you could reach out to Phillip Buck at 855-872-6632 x111, he can help with the date and payments challenges.

Replied December 2021