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GoPayment software

22 reviews(4.5/5)
22 reviews(4.5/5)

Intuit GoPayment is a mobile payment gateway best suited for small to medium-sized organizations. The system comes with transaction software, a card reader plugin and a mobile application, which provide instant processing of all major credit and debit cards.

Intuit GoPayment allows users to view complete transaction history through the mobile application or by logging into the website. Users have the option to re-send invoices/receipts and void charges.

Reports can be viewed real-time and can be automatically synchronized with QuickBooks. Users can also import and export sales data between QuickBooks and GoPayment.

Features of GoPayment include merchant accounts from Intuit, a virtual terminal through which users can process cards from any internet-connected computer. The camera scanning feature allows users to take pictures with their smartphone cameras to capture card information.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

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22 Reviews of GoPayment

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  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    Perfect for Service Providers (no card reader necessary!)

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I'm a home inspector and I am able to take payments right at the home now. I use this on about 50% of my home inspections and my clients love it.

    Pros

    I love that this software feels extremely professional when I'm asking for payment when I'm at someone's home. I don't have to enter in any information, I simply scan their debit or credit card and ask them to sign it. I also love that they have the option to receive a receipt right there. It's so nice to scan the card on my phone with the camera as opposed to carry around a clunky card reader.

    Cons

    Every now and then it is unable to read a card and I have to enter it in manually, which is frustrating. I also wish it integrated more seamlessly with Quickbooks Invoicing. Obviously I also would like to see the fee for credit card processing lower, but it's not horrible.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Erik from One Way Products

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    August 2018

    Take payments anywhere!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Gopayment is a great option for payments on the go. It conveniently fits into your cell phone or mobile tablet to accept payments anywhere. The application is easy to use and install.

    Cons

    The integration with gopayment and your accounting software is vitally important for accurate record keeping. Unfortunately, GoPayment does not integrate with many software's. It does not integrate with QuickBooks online automatically, adding another step to your payment tracking.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Nishawne from Forma Beautique

    Number of employees: 1 employee

    August 2018

    Works well

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a really easy to use way to charge my clients and it interfaces nicely with my Quickbooks

    Pros

    I have found this software easy to use. Customers like the interface though it keeps changing. The changes The changes tell me they are constantly trying to improve their product

    Cons

    As a service provider I don't like that I cannot set the tips where I would like them to be. They are preset and there's nothing I can do about it. Even clients have commented that I should change it but I can't.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Intuit, Intuit

    August 2018

    I'm delighted to read the product is working so well for you, Nishawne. Though you can add tips to transactions (community.intuit.com/articles/1599562), we love hearing from you guys about how we can improve. As you mentioned, the engineers work tirelessly to ensure our products provide the best value on the market. Part of that means listening very carefully to what our customers have to say, as any changes you may have noticed are a direct effect of your feedback. You know better than anyone what would best fit Forma Beautique's needs, so I'll gladly forward your ideas to the Development Team directly. Implementing a preset gratuity is a brilliant idea, and I thank you for sharing it. Moving forward, you can stay up-to-date on all new and exciting changes at the QuickBooks Blog, here: https://intuit.me/2L2zqTv. I appreciate you for leaving this GoPayment review, by the way. Thanks for being the best part of QuickBooks, and have a great weekend. Jess, The QuickBooks Team

  • Laura from Healing Directions

    Number of employees: 1 employee

    July 2018

    We use the Go Payment mobile app at work.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Convenience, ease of use, fair pricing.

    Pros

    What I like most about the Go Payment app is that in real-time it is easy to use. Comprehensive. It's great how it seamlessly integrates into QuickBooks online and then into our bank account.

    Cons

    Least favorite thing about Go Payment is QuickBooks merchant services. If there is a bump in the process, funds are held in their payments/collections department without notification to the user. It is up to us to figure out something is off, and make the inquiries. While doing that, I have gotten varying resolution answers from various reps. Is confusing and time-consuming.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Intuit, Intuit

    July 2018

    Hi Laura. I can provide some insight into why funds may be held, as I know how this could affect a business. Please know this protocol is in place to keep you safe and protect against greater loss. This being said, I appreciate your review and the opportunity to help. To start, check out the info at community.intuit.com/articles/1601181. Because each case is different, customer's with funds on hold must speak to a case manager who has the expertise to get you squared away. The article above touches on how you can find the status of your transaction in the Merchant Service Center (more on that at community.intuit.com/articles/1600594). In the event your deposit is under review, you'll also receive an official notification email including a case number and next steps. If you have questions, please feel welcome to send me an email (QBCares@Intuit.com). I want to make sure you have all the info you deserve and hope to hear from you soon. Jess, The QuickBooks Team

  • samuel from University

    Specialty: Other

    Number of employees: 2-10 employees

    July 2018

    The advantages of GoPayment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    GoPayment is the best solution for your payments if you have a business enterprise

    Pros

    This software is very easy to use and makes transactions to be easier
    GoPayment allows you to track down your transactions and can be sync with other software

    Cons

    GoPayment apart from it is not very customizable the customer service also needs some improvements

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Moses from MAESTROS LEADERSHIP TEAM

    Specialty: Other

    Number of employees: 11-50 employees

    June 2018

    Gopayment mobile POS is great for accepting card payments.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Despite Gopayment not being perfect its a great mobile companion for accepting card and other types of payments. I love it although some work needs to be done to make it worth being used for mass POS transactions. I love it so far.

    Pros

    The fact that it is available on mobile phone makes it amazing, its easy to use, easily available, does not require any skills its just like you use the camera, its the best for small scale shop and store owners as it requires no space you just pocket it with the phone and produce it when needed.

    Cons

    some bugs makes it boring, its charges amount is way much for such a simple software especially for common goods with fixed prices in small shops, poor customer support response team.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    June 2018

    Convenient for someone that's always on the move rendering services.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy-to-use credit card payment app. I like that it syncs with with your existing QuickBooks account. Made journaling easier.

    Cons

    The inability to deliver invoices in conjunction with the payment being made. Customer service wasn't too great.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Remington from David's Pasture LLC

    Specialty: Agriculture

    Number of employees: 2-10 employees

    June 2018

    GoPayment is an easy-to-use Credit Card payment app that syncs with with your existing QB.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This app is simple and straightforward to use. It syncs with your existing Quickbooks Payment. Mobile swipers are available.

    Cons

    The credit card swipe rates are in the mid-price range. Customer Service is not always well educated on their product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Tate from A Firm Foundation Home and Building Inspection Ltd

    May 2018

    Receiving payment through Quickbooks was an easy way to accept payment as a start-up business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This allowed us to easily and quickly start sending invoices and receive payment as a new start up business. I like how it is linked to our book keeping for easy tracking of income.

    Cons

    We no longer use this option, as we were able to get a better interest rate elsewhere. I didn't like how long it took for the funds to post to our account.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Tasha from Acupetvet pllc

    May 2018

    Good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It easily goes into quickbook; very easy to start using; was able to get an account quickly; set up was eqsy; eaay to make transactions

    Cons

    I cant reach custumer service. Very diidicukt to get the answers you need. You need to ho online to do everything and if system down you cant do it. They cant help you

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Phil from Utah Valley Health & Wellness Magazine

    Specialty: Healthcare / Social Services

    Number of employees: 11-50 employees

    May 2018

    More seamless to transition data to Quickbooks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that it makes the importing of data from GoPayment to Quickbooks online seamless. We have liked it and used it now for several years after we had used Square Payments for 3-4 years.

    Cons

    Cost is fair, would like to pay less but we've typically used it now that the process is so seamless to import GoPayment data into Quickbooks online.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Karen from Evans Heating & Cooling

    Number of employees: 2-10 employees

    May 2018

    Our technicians are able to take credit card payments on the job using this

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Less fees by swiping cards instead of keying them in.

    Pros

    We love that the technicians can take credit cards right on the job. They used to have to call in the card number and we were charged more for keying in the number. Now they can swipe the card right there on their phones and it goes into the bank account

    Cons

    A couple of the guys had a lot of trouble setting up their account in the beginning. Once we got them set up, it works pretty well

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Andrew from SONUS

    April 2018

    Good credit card processing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Works well for credit card payments. It has some nice features like putting a hold on a card. Reasonable fees for processing.

    Cons

    I wish the hold on the credit card could be for a longer duration. Sometimes it is a bit clunky to figure out how to release or apply a hold.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Intuit, Intuit

    June 2018

    Well hello again, Andrew. Once more, thanks so much for leaving your observations, and I'll gladly provide some more information about how holds work. While the amount of time an authorization stays on your customer's card is dependent upon their financial institution, most fall off on their own (typically within 7-10 business days). This means you'll need to reauthorize after seven days to ensure the money is still available in the customer's bank. After authorizing the funds in the Merchant Service Center, you can capture them. You can do this from Processing Tools > Capture Authorized Funds, and a capture is the point at which the funding process begins. While I have you here, I'll link you to this overview article on this topic: https://community.intuit.com/articles/1600562-process-and-capture-a-voice-authorization. I hope this helps! Jess, The QuickBooks Team

  • Verified Reviewer

    March 2018

    I used Gopayment for my retail business to track purchases and process card payments.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I liked the the software is very user friendly and easy to manage inventory, and view transactions for order details.

    Cons

    I dislike that customers can not be added to track their purchases. I dislike that reports can not be ran to track purchase totals over a period of time. I dislike that inventory is not tracked.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • kalyn from Jericho Foundation

    Specialty: Non-Profit

    Number of employees: 2-10 employees

    March 2018

    Easy payments with an okay intetgration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love the convenience of the gopayment square reader! We can take it on the go to any our events and fundraisers. The success rate for swipes is GREAT!

    Cons

    The reporting and integration of the transactions is not as easy as one would assume. We were hoping for streamlined payments with the square.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Cameron from i2

    March 2018

    This is very easy to use and if you're already using QB it integrates flawlessly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is very easy to use and if you're already using QB it integrates flawlessly. The setup process is very fast and you can start receving payments right away if it's a credit card based payment.

    Cons

    The fees are a bit higher than what you can find in the market but perhaps this is the cost of convenience. There are other apps that can integrate and perform this service, perhaps for cheaper.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Rebecca from Neilson Bookkeeping & Tax Services Inc.

    March 2018

    I have been using this for my business for a number of years.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    allows my clients to pay with all credit cards.

    Pros

    Easy and fast to use with QBO, integrates with my accounting and the card swipe and chip reader work easily. Can pull reports from the website and track monthly totals.

    Cons

    Would like a chip reader that could be used on desktop, not just cell phone. Time it takes to post payments to my bank account.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Tried it didn't like it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It was easy to use. It would connect straight to my quickbooks account so I wouldn't have to enter a second time.

    Cons

    It is very expensive. You can get almost all the same service much cheaper. If they would make it cheaper then I would use

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

  • Steve from One Stop Media Group

    March 2018

    Great company helping smaller companies grow..

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's super convenient this company charges low interest rates make smaller companies grow faster.
    I appreciate your customer service . Very polite people and always available to help me with anything I have concerns with.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • May 2017

    Recommend to my business clients and they love it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Super easy and free set-up, automatic entry and sync with Quickbooks Online, our recommended small business accounting. Solid technology that works reliably. Compared to Square it is much more reliable and less buggy. Read my side by side comparison review of mobile card reader app GoPayment vs Square http://best4businesses.com/finance/quickbooks-gopayment-review/

    Cons

    Sometimes I have found customer service hard to reach. A few people have mentioned that it can be hard to cancel your account if you change merchant accounts.

    Review Source: GetApp
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