ProSeries Tax vs NetSuite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
3.9 / 5
Value for Money
3.6 / 5
3.8 / 5
Customer Support
3.6 / 5
3.7 / 5
Functionality
4 / 5
4.1 / 5
Last Review Written
March 26, 2024
September 10, 2024
Pros/Cons
Pros
- They even have an estimate you can do before you file that will tell you about what your looking at which was awesome.
- It's functionality and availability was particularly helpful. I was impressed by customer support.
- What did you like most about this software is that it is very userfriendly and an easy tool for those familiar with turbotax.
Cons
- ProSeries Professional seems to be having more problems than they have had in the past. Trying to get through to their tech support is terrible.
- The forms and letters feature is horrible. If it doesn't come out right, forget about trying to fix it.
- I am always a little intimidated with the use of new software.
Pros
- I tested the free trial for the software and was amazed at it's capability. Definitely a winner for any company looking to scale their business.
- We have muliple units of the organisation which is very much effective to manage from this product service. Consolidation of Accounts: Very easy I love it.
- The structure of Estimate > Sales Order > Invoice is nice. Use of Tasks and Customer notes, contacts and related information is also nice.
Cons
- I'm in purchasing and have use over 15 different software systems and this is probably the worst or tied for worst.
- They have so much 'clicking' to do they get confused, push the wrong button and because the whole thing is in effect an accounts package it can be difficult to undo the mess.
- The sales team was very misleading and they tricked us when we purchased the software. We presented our former software and their response was always "Netsuite can do that.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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52 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
