ProSeries Tax vs TaxDome
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.5 / 5
Value for Money
3.6 / 5
4.7 / 5
Customer Support
3.6 / 5
4.7 / 5
Functionality
4 / 5
4.6 / 5
Last Review Written
March 26, 2024
September 11, 2024
Pros/Cons
Pros
- They even have an estimate you can do before you file that will tell you about what your looking at which was awesome.
- It's functionality and availability was particularly helpful. I was impressed by customer support.
- What did you like most about this software is that it is very userfriendly and an easy tool for those familiar with turbotax.
Cons
- ProSeries Professional seems to be having more problems than they have had in the past. Trying to get through to their tech support is terrible.
- The forms and letters feature is horrible. If it doesn't come out right, forget about trying to fix it.
- I am always a little intimidated with the use of new software.
Pros
- I access this system annually and I love how easy it is to help me reset my password. I also enjoy the how simple yet sleek the interface is.
- I have always been a remote preparer so that is nothing new for me or for them, but they do like this new platform after years of me trying to find the best fit. The customer service is unmatched.
- This will help keep me on track with outstanding requirements from my clients. No more writing notes and checking them off on paper.
Cons
- Customer Support has been irritating at times and hit or miss the rest.
- So much there that it is overwhelming. I was a bit confused with some of their terminology.
- Very few pre-made templates for the pipelines, inability to create a multiple line invoice, no texting (but we hear that is coming soon).
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
