ProSeries Tax vs TaxJar
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.4 / 5
Value for Money
3.6 / 5
4.3 / 5
Customer Support
3.6 / 5
4.4 / 5
Functionality
4 / 5
4.3 / 5
Last Review Written
March 26, 2024
March 29, 2024
Pros/Cons
Pros
- They even have an estimate you can do before you file that will tell you about what your looking at which was awesome.
- It's functionality and availability was particularly helpful. I was impressed by customer support.
- What did you like most about this software is that it is very userfriendly and an easy tool for those familiar with turbotax.
Cons
- ProSeries Professional seems to be having more problems than they have had in the past. Trying to get through to their tech support is terrible.
- The forms and letters feature is horrible. If it doesn't come out right, forget about trying to fix it.
- I am always a little intimidated with the use of new software.
Pros
- They are always quickly available, friendly, helpful, supportive, and really listen to what your question or issue is. I really appreciate that...great business support and customer service.
- Very easy to use software, and amazing customer support. I have only needed support a few times, but every time it is so easy to get ahold of them and they resolve issues very quickly.
- Autofile is very nice, navigation and articles/help/support through all the tax laws of each state is very useful.
Cons
- The software does not work well if you sell on channels that do not integrate with TaxJar.
- Paying taxes for my Shopify online E-Commerce store was being very hard given all the customers I get were from all around the world. Tax Jar got my problems off my shoulders.
- This was hard to understand and navigate on my own. I had to have our CPA show me just exactly where to find everything and how to set things up.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
