ProSeries Tax vs TaxSlayer Pro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.3 / 5
Value for Money
3.6 / 5
4 / 5
Customer Support
3.6 / 5
4.1 / 5
Functionality
4 / 5
4.2 / 5
Last Review Written
March 26, 2024
June 4, 2024
Pros/Cons
Pros
- They even have an estimate you can do before you file that will tell you about what your looking at which was awesome.
- It's functionality and availability was particularly helpful. I was impressed by customer support.
- What did you like most about this software is that it is very userfriendly and an easy tool for those familiar with turbotax.
Cons
- ProSeries Professional seems to be having more problems than they have had in the past. Trying to get through to their tech support is terrible.
- The forms and letters feature is horrible. If it doesn't come out right, forget about trying to fix it.
- I am always a little intimidated with the use of new software.
Pros
- The software is easy to use, the price of the software is amazing we like that we can upload our existing clients into the data base. All an all it's a great product.
- I like the ease of using and they always update to whats new in the industry, The app and chat were game changers.
- I like the e-file feature and the fact I knew the program as well as I did.
Cons
- After entering all of the deductions, it indicated that the adjusted gross was the same as the gross costing me thousands. They will not return my money, even though the program failed.
- Support got worse and worse each year. When I got a new server in 2019, I realized just how much of an issue installing old version on a new computer was given how they redid the program in 2014.
- They have to be gotten from support. The error rate is extremely high in the software and they are slow to fix errors and do not fix many of them.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
