This software is so easy to use, but is packed with features! Everything gets calculated automatically, and all of my clients' information is stored in one place. Probably the most valuable feature for me is the automatic email reminders, since some clients forget to pay me on time. I never have to go back and figure out who's paid me and who hasn't, since Invoice Ninja tracks this for me. I can even see who has Viewed my invoices, which is very helpful.

1. I think recurring invoices can be improved. Ideally, payments would automatically be drafted at each interval, rather than emailing an invoice for client to pay. Also, I'd like a better way to automatically display the correct service date range for quarterly invoices when the recurring invoices are generated. For annual invoices, I can use the year variable which would change each year, but for custom date ranges every quarter I haven't figured out an automatic method. I just change the date range manually before the next invoice is sent. 2. Although data can be exported, tax information is not. It would be VERY helpful to have sales tax info exported as well, instead of total invoice amounts. Currently, I have to look at each invoice individually each quarter when filing state sales tax returns. That is the only way I can determine pre-tax revenue amounts.

Invoice program is easy to use, but it's a bare bones program. We were fine with what they offered, and I made it work. However, the customer service is ultimate failure. Every year there is an error - and if they do not agree with what you are saying they "downgrade" your account to a free account so you have no access to your records. Be careful with using your card, as they run payment without authorization.

Ease of use of this product. HOnestly can't say more as I'm just filling the "40" min count right now.

Missing so many features, mobile payments and online payments not offered

I would like to see the clients phone number on the main Client screen. Some more updated youtube videos will be appreciated.

Invoice Ninja is easy to use and support has been very impressive when needed. I like that I can almost forget to do invoicing because it is done for you, especially recurring invoicing. It would be nice if statements could be sent out automatically on all overdue accounts.

I cannot always tell if clients have Viewed their invoices. Syncing with phone app not reliable for android. Proposals need some work. I am using Plutio.com for my proposals and digital signatures. The proposal sections look dated. More templates and a community that can share temples.

Global Billing Single Payment gateway. Multiple users worldwide.

Hi., We have customers worldwide and we sell our subscription service to the customers for the shipping portal freightmarket.com Invoice ninja has helped us to expand globally by billing clients in multiple currency using a single payment gateway. Highly recomended for business trading worldwide

Simple to use and easy to understand. If you cant use Invoice ninja, you shouldnt be in business. Cheap pricing

We wanted a way to configure recurring billing, the solution must integrate with Stripe and QuickBooks. Invoice Ninja gets the job done.

We are able to self-host Invoice Ninja on our cpanel website using Softaculous, other panels supported by Softaculous will also work.

Some functions aren't intuitive. For example importing takes some work. On the plus side forum support provided by the developer is excellent.

Invoice management ad billing process has become very easy with the help of Invoice Ninja and inclusion of the client portal is a nice addition.

Recurring billing/ Invoices cycle and ability to customize my Invoices to fit my company brand.

Tack of multi company support is by far the biggest drawback for my use case.

- Been over a year that I am using the software had no issues. - Other than connectivity issue with hosting provider. - Forums for assistance and help from others

- Easy of use - Customization of the software - Integration to payment gateways - Automatic Invoice Reminders

- No inventory option would be nice - Additional Columns to be added for customization - Mobile tutorials for users

Invoice Ninja saves me a ton of administrative time as it allows me to track time spent on projects for clients, create quotes and invoices with ease, and doesn't have a plethora of "extras" that I'd otherwise be paying for (but not necessarily using) through another invoicing provider. Overall it provides me with the best value for an entry-level invoicing solution based on the features I currently need, so I don't see myself switching from Invoice Ninja for quite some time.

I settled on Invoice Ninja after trying a plethora of other free or low-cost open source invoicing platforms because it's super easy to navigate, and handles importing and exporting data with ease. Installing a self-hosted instance was a breeze and updates have always gone smoothly without causing any downtime for me. Managing client contact information to generate quotes or track time is simple, as is creating, sending, and getting paid for Invoices. I definitely recommend Invoice Ninja to any small business looking for a relatively simple and inexpensive invoicing solution.

I don't have many complaints about Invoice Ninja, but there are a few things I'd like to see improved in future updates. Invoice Ninja's self-hosted installation & update process becoming easier through an automated installer / updater, similar to WordPress, would be great to see for those who are less technically savvy. I'd also love to see service tracking / ticketing implemented for repair tracking, and maybe even job tracking for businesses with mobile technicians or tradesmen, like plumbers or mobile mechanics. The Invoice Ninja team is very open with users about what needs fixing and implementing though, so I know they'll listen if enough people request a specific feature or report bugs.

I can see my metrics for cash coming in and payments made right when I log in. The ease of adding terms to the invoices, creating products/clients, and the beautiful interface are what keep me using it instead of looking for some other alternative.

First off, I love that it's free. I'm a big fan of free, open source software. The basic features I need to run my business are included with the free version that are super helpful: adding products/services/clients and saving them for later use, the ability to create quotes and convert them to invoices if I win that business, and an invoice generator which allows me to send the invoice directly to the client from the website's dashboard.

My only complaint is that all of the features I really want are in the Pro (paid) version, and I just can't bring myself to pay just for invoice aesthetics or saving a bit of time and energy here and there with integrations. If your business does a lot of transactions, it would likely be worth it so that you don't have to go in and touch it 50 different times a week.

My biggest problem is that support, even though respond very quickly, their responds are often not helpful or not detailed enough. One feature for paying with PayPal isn't working properly and instead of looking into it they suggest that I should contact PayPal, even though the problem is with Ninja. There is not enough information in the user's guide.

Easy to use with basic features. Quick response from support.

Support is fast but often not efficient enough. Some features are not working properly.

First of all, a multilingual app is great, more comfortable to work in your native language. One of the greatest feature in task and timer (timer can be installed directly on computer). In one click, task (with detailed timing) can be transformed in invoice, and a second click to send it to the client. I saved so much time with that !! Working in graphic design, invoice template is important to me. I tested many billing and invoicing systems. Finally Invoiceninja was the best choice. Nice templates for beginners. And customization allows good design (just need to work on code, but support and videos help you on that). Customer support is great, very quick (reply few minutes later) and very helpful. Clients propose various new features through the forum, and the dev team continue to improve the app considering clients feedback. Finally, invoices and quotes are so easy to create, there is no need to say more on that! Products list is a smart feature. Creating a catalogue of all products ans services makes invoicing very fast and intuitive. Once again, so much time saved. There is plenty of options in this app. Through features and custom fields, the app becomes your app, according your needs and your billing way. I can't wait to use Zapier to connect my shop with the invoicing app. After that, administrative works will not need anymore dedicated days on my calendar (only few minutes per month)

Actually, I can not think of any cons. Of course, it is natural to want more and more features but comparing to other apps, this app is the best and more accurate. Moreover, after many topics on support forum, support helped me a lot to resolve all issues. And try to add new features or options to match these needs.

Invoice Ninja has allowed us to streamline our process for quotes and invoices. Since switching we are able to get quotes and invoices out to customers almost instantly without techs having to refer everything back to the office.

I love that I can access Invoice Ninja from anywhere whether I'm in my office or infront of a customer I can quickly put together a quote, lookup a product or send off an invoice. With the customer portal my customers know exactly where they stand, saving my staff time from having to look up information for customers. We love that customers can accept or decline quotes, and pay invoices right from their email or portal. Getting notifications when customers have completed actions such as viewing an invoice helps us know where our customers stand in the quote and invoice process.

I wish the project and time tracking modules were improved a bit, they don't exactly fit our needs, but it's not a deal breaker. I also would love to be able to add pictures of each product so that when the customer sees a quote or invoice they can see a picture of the product.

The “Estimates” and the “proposal” functionality is one of a kind for a product in this category.

The “Estimates” and the “proposal” functionality is one of a kind for a product in this category.

Services and Products unable to be combined in single invoice when generated from expenses and tasks. For “tasks” the manually recording the hours is time consuming because it requires entry of the actual day time hours. The first thing the customer portal home page displays in 18pt font when my customer logs in, is the total amount the customer has paid (not owes, not billed, not quoted) since inception; to much information (TMI) With no advantage to any business.

I was able to spin this software up within minutes and begin invoicing immediately. Software is highly customizable. Appreciate the open-source nature

Australian reporting and integration is where it lacks, and I understand it is hard to integrate with everything but it would be a "nice to have".

On-time and easy payments from clients

Love that Invoice Ninja is super easy to use and has a variety of valuable features. Additionally, the price is right!

Wish it would integrate with Quickbooks, but even though it doesn't, it's value outweighs the costs of having to manually enter client payments.

Easy to create invoices for my clients, automatic follow up emails.

Free tier is great for creating invoices. Even the top tier is cost effective for Freelancers or Small Businesses who need the extra features. Always being updated, it is open source so if you want to assist or add your own features you can do what you want.

Could use a time-tracking feature, especially if it is aimed towards freelancers who are wanting to bill their time.

What prompted this review was a series of trials and failures with different products and Invoice Ninja itself over about two months. We finally selected Invoice Ninja for what it could do to fit into our required customer experience sequence. And then.... we couldn't get the invoice to configure exactly as we needed - it *had* to show GST component within the charge and it *had* to calculate this amount from data out of a zap. Luckily, the customer support team was fantastic - helped us figure out where the missing piece was and it looks like we've now got a product to do exactly as we need. AND the response times were almost immediate. I was resigned to waiting maybe a day or two for a reply so you can image how thrilled I was to get a reply back within 30 minutes and being able to sort the issue while it was fresh. Not expecting that 30 mins is standard - maybe I got lucky. Definitely, I got lucky! Fantastic service - thank you

The fact it is available to the Australian market and can generate a ATO required TAX Invoice

Was a little tricky to set up for a low-level tech person

Invoice Ninja is extremely flexible, allowing me to automate my invoicing so that I can focus on growing my business. I use everything from the invoice reminders to the Zapier and Stripe integrations to provide a simple-to-use payment system to my clients.

I have no complaints about Invoice Ninja. And because they are continually adding new functionality, I've learned new ways to improve my invoicing process.

I use the self hosted version! 1) Very simple to install 2) Very simple to update 3) Very fast interface with direct preview of the invoice 4) Very comfortable api

The Invoice Design is very minimalistic/simple. There a not options like indent positions or subtotal of lines. There is no option to assign the "payment" method to the invoice.

Love this program it is so easy to use and love the different layouts to choose from

appears to slow down once you have entered a few quotes, i have tried to clear the cache, but this does not seem to help, i have also archived most of the quotes not used and deleted those that declined, but still the program tends to go slow...

This service has made it easier for me to do work that I need to do, managing client information and invoicing them.

I love that it is web-based. Also, it's a plus that it is open-source. It has got really useful features. I love that I can use it for CRM, invoicing and quotes. Clients also get their own invoice-payment dashboard too.

The only downside I could think of is there is no easy way to manually do curency conversion. They have an automated conversion, which works well. But, when I'm paid in a foreign currency, I need to use the currency conversion information from a different source. As far as I can tell, there isn't an easy way to do it custom like that.

Was good however communication is a problem.

Easy invoicing and quotes, and billing and invoicing history ease of use.

Billing! Charged me $14 month while my setup was on free. Need to know how to stop charges besides calling capital one. Very hard to communicate with customer service.

Invoice Ninja was so easy to use, probably the easiest invoice platform I've used ever. The dashboard was comprehensive and stored the data in a user friendly and concise manner. I honestly can't believe how inexpensive Invoice Ninja is for what it does, and if you're looking for a sign to create an account and use the service, please consider this as your sign! You won't regret it!

The dashboard and the way data is stored. It's SO user friendly and easy to navigate, I never had a hard time finding the information I needed.

I have zero complaints! I never had any trouble using the service. I guess my singular complaint is that Invoice Ninja should stop selling themselves short and charge people what they deserve to be paid because this service is great.

prior to invoice ninja, I was trying to keep track of what people owed me and when in a spreadsheet and in my head which resulted in some getting really long free trials. this has completely eliminated that mess and made is supper simple for both me and my clients

its simple to use has helpful info for linking online payment processors to it, very user friendly on the customer's end

you can not link one person to multiple companies but I think they are fixing this in V5 so it will soon be a none issue