I don't have to change how I work and learn a larger accounting/invoicing package. I also can accept credit card and other payments without hassle.

Simplicity of use and works for my business without the overhead of a full accounting package. Syncing that works flawlessly now, they have clearly learnt from the past.

With the older version, syncing was often a problem and when they revamped the software they simplified a little too much, taking away some much loved features and a delay in getting data back to people. They seem to be improving with their customer service though.

Overall, Invoice2go has been a helpful tool for managing my invoicing and payment processes as a small business owner. While it is easy to use and provides a clear overview of payment status and history, it may not offer as much customization or in-depth analysis as some other invoicing and payment platforms. Additionally, the fees for certain features, such as credit card processing, may be relatively high.

As a user of Invoice2go, I have found it to be a valuable tool for managing my invoicing and payment processes. The platform allows me to create and send professional invoices to my clients, including the option to customize the design and layout, add payment terms and conditions, and include detailed descriptions of the goods or services provided. I also appreciate the ability to track the payment status of each invoice, which helps me keep track of which invoices are outstanding and follow up with clients who have not yet paid.In addition to payment status tracking, Invoice2go also provides the option to set up automatic payment reminders for overdue invoices. This has been useful for helping me get paid on time and avoid late payment issues. The platform also keeps a record of all payments made through it, including the date, amount, and payment method, which has been helpful for tracking payment patterns and analyzing my business performance.

For accepting online payments from clients, Invoice2go offers several options, including credit card processing, integration with PayPal, and integration with Stripe. While these options have been convenient for me and my clients, I have found that the fees for credit card processing can be relatively high.

I have been using Invoice2go for about two years now. This is my story: Invoices have disappeared from their database on a regular basis over the two years. Fortunately, because I BCC all my invoices, I had backup copies in my email. My invoices that I emailed out did not reach my clients. Invoice2go figured they'd been delivered to their junk mail. Some of our commercial clients keep us waiting up to ninety days before paying, and so we waited. When we finally determined that they hadn't ever received the invoices, it was sometimes six months or more before we got paid. Invoice2go recommended that before sending an invoice, that I contact my customers and get them to change their email setup to accept our emails. When Google Chrome updated, Invoice2go didn't; they were incompatible and it would not work properly. I switched to Firefox but continued to have issues. All of my settings, the email message ...all were dropped when I switched over. As a result, and unbeknownst to me, I was no longer BCC'ing my invoices to our company email. During that interval the database dropped another fourteen invoices and I did not have my email backup to rely on. It took a week in the office with my employees, going through the database, time sheets, and work orders to restore those invoices. The problem was further exacerbated by the fact that I didn't know who the invoices were for, if the jobs had been completed or if the invoices had even been mailed out. I lost all the material lists and the pricing. I also discovered that a lot of customers don't call to complain that we didn't send them an invoice. I cannot use the scroll wheel on my mouse. I even went out a replaced the mouse. I can scroll only with the arrows on the keyboard. When I create a new invoice, I would say that once every five or six invoices it screws up the sequence. If you miss it, it looks like a missing invoice. In my case I had emailed backups to prove that there had indeed been an invoice, but it can confuse the issue. The spell checker will point out spelling mistakes, provide the proper spelling but when corrected the word immediately reverts to the incorrect spelling.

I have been working with this app for about 10 years. I have not had a major problem with it. The few times I did need to talk to an agent, it was pleasant and helpful.

Ease of use for reports in daily, monthly, quarterly, annually. Works across all my electronics

Missing subscription receipts for auto-renewel. Some accounting reports not registering the discounts.

I like the ease of use once you have set up your account and all your items or services you plan to offer. I love the app on the iOS platform makes it very useful on the go.

They are no cons I can think of right now.

I like it when I can remember to constantly be remembering to go click save every minute or 2. If I didn't, anything could wipe out everything I written in an estimate. A phone call, checking another app, etc. Not every time but a lot of times if I left the screen, I was going to lose my estimate. And some take hours to type up if it's a full house remodel.

I think I already said all the cons in the pro section. This time the app crashed on me and I contacted customer service and they just proceeded to tell me it wasn't their fault because I have a bad connection. Lol my connection is rock solid at my house! I told them a 1 month($5.99) refund would be nice for the time they wasted but just received an email of course they are denying me that too. That was the final straw. I think I wouldve stuck around and grew my company with them but if I'm not worth a measly 5.99 to them, I'll move on before it becomes more difficult to move on!

It’s been great. Gives us a great tool to put together invoices and estimates on the fly using phone tablet or laptop.

Ease of use. Available on iOS and Android.

Direct integration with google calendar to input name and address on document. Little heavy on pushing their payment processing and other features.

Always has been a great product, great company.

Easy to use, lots of great features to help manage my business. Phone and Laptop integrated.

Its a little bit difficult to speak to an advisor instantly.

I love the program

Upgrades and ease of operation for invoicing

Some pricing, and limits prevent productivity

Nice templates, relatively pain-free invoice creation and submission, decent reports that help my accountant file my taxes.

It does not take rates out to 3 decimal places. Mileage rates are always out to 3 decimal places. Therefore, every invoice I submit is incorrect and payments are impossible to reconcile. I used to be able to enter mileage rates to 3 decimal places but with recent updates that option is no longer available. I've begged them to change this but so far they have not. Their responses list all the wonderful features of their app, which is not responsive. Also, there are occasional sync issues so invoices created on one device do not show on another. This causes endless wasted hours recreating invoices. The desktop app is unreliable. I'm a long-time user but I'm now searching for a better invoicing program.

As an owner and main photographer of a photography business, I am so busy all the time with tasks and managing inquiries. The app helps me quickly send quotations, invoices, track payments and expenses all while I'm out of the office.

The software is customizable so you don't see it's coming from an app. It raises your professional aesthetic and saves an incredible amount of time. I can be out and about as a photographer, get an inquiry, make an estimate within a few months and send it to a client from my phone. The client can approve the quotation, it moves to an invoice, and the whole process is amazing. The customer service has also been great anytime I've had a small issue.

I do wish there were easier options to use multiple currencies, but it's not impossible. Unfortunately the easy payment methods are not applicable in Oman where we usually operate from, but if Paypal gets approved someday for Omani currency this won't be an issue. I also wish it was a little more affordable, or there were benefits for being a longer-term customer.

It was good while it lasted. I watched the platform started to implement sensible upgrades which showed growth. It is my first love but I had to move on since my company was growing in leaps and bounds and I had trouble keeping up using Invoice2Go platform.

I loved the simplicity of preparing Invoices and Estimates. I had trouble growing my business because the platform seemed starter service rather than management capable. There is plenty plenty room for growth.

I hated the Payment platform used which is Stripe. Funds takes a minimum of 4 days to hit account. This was discussed on several occasions and they assured it took between 24-48 hours after deduction from client's banking platform. That was not so. I tracked the process several times and the least it has ever taken is three days. It made Cash Flow impossible resulting in insufficient funds bank charges. There are platforms paying in 24 hours maximum and instantly without a fee.

I have looked at many similar packages over the years, and have discussed with colleagues on what they use, Invoice2go has been by far the best I have found. Top features for me are that it looks very professional, it’s is simple to set up and use, the different levels you can choose and customise, payment reminders, and if stuck with something then the customer service is excellent!!. I have been using invoice2go for over 6 years now.

Cost - that is all. Maybe just a little cheaper would be good.

Disappointed

Felt it was easy to use, and easy to teach others to enter clients an make an invoice

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