IPS Customer service, troubleshooting, resolution response time is exceptional.

IPS software allows for invoice image, critical metadata capture, approval workflow, that integrates nicely with our financial system. The software also helps our Accounts Payable and Procurement departments with invoice reporting/visibility and sourcing spend under management to drive better purchasing policy compliance.

We have no current issues or concerns with the software.

I love the intuitiveness, I have used many tools in the same functional area and the IPS workflow tool is by far the most intuitive and user friendly application I have used.

Sometimes it takes a few seconds to return search documents, but we have such a large volume in the database that is understandable, and a few seconds is nothing, it's just in this day and age we are all so impatient we want things NOW, and 2 seconds seems a long time :-)

It has streamline the A/P process providing cost savings while not sacrificing accuracy.

Data is retrieved relatively quickly with many search options available. Product enhancement such as the IPS portal.

When doing searches, at times, the results are inconsistent. Sometimes an item is found and at other times it is not pulled in on the same search.

All positive & no overwhelming issues which is vital to daily workflow.

Ease of use of modules & reports. Also easy to get support.

No issues actually. Easy to use & manipulate.

Great customer service

It is very User friendly and has great customer service

Haven’t really run into any cons. Works great.

it is pretty easy to use and efficient at the tasks.

none. The software is great and I haven't had any issues.