Kashoo vs Zoho Expense

Kashoo has 122 reviews and a rating of 4.48 / 5 stars vs Zoho Expense which has 643 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.48 / 5 (122)
4.58 / 5 (643)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 28, 2021
October 20, 2021
Pros/Cons
  • Pros

  • Had all my banks, which is rare as I'm Canadian and often accounting software has either only US banks or a tough process to get my banks to integrate. Customer service experience has been amazing.
  • The Square/SquareUp integration is among Kashoo's strongest features in my experience, as I can't recall any synchronization issues or glitches accessing Square data in Kashoo.
  • Cons

  • Some functions are confusing for example, to overwrite GST or PST. There is no formal instruction on how to perform these functions.
  • Inability to get totals within the apps modules, limited reporting capabilities, unable to filter by date, name, detail, etc.
  • Pros

  • Support team is by far best i have seen in the industry and scanning of reciepts and extraction of line items saves a lot of time.
  • I liked the ease of use and simplicity. Right away I knew this was going to be an easy app to use and maintain.
  • Cons

  • Bad, bad timing...this is a big FAIL. You really should get a group of your current customers to test drive new platforms in the future before rolling them out.
  • Some trouble getting QBs Desktop integration working.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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