Motive

RATING:

4.50

(1473)

About Motive

Motive, formerly KeepTruckin, builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses across industries, including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, & delivery. Visit gomotive.com to learn more.
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Motive Reviews

Overall Rating

4.50

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Motive

1 - 5 of 1,482 Reviews

Peter

11 - 50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2022

Fully Vetted System

Michael

Verified reviewer

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

terrific

PROS

ease of use. the simplest and best ELD and GPS on the market

CONS

cant think of anything negative truthfully

Reason for choosing Motive

its the best around

Reasons for switching to Motive

used KT before and thought it was the best so switched back

Vendor Response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.

Replied April 2022

Dan

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

E-log made easy with Motive

It has solved my time management issues. Motive makes my IFTA report so easy to complete.

PROS

The switch from my other e-log was very easy. The GPS is my favorite feature. I no longer have to write the mileage down at each state line.

CONS

I can’t think of anything that I dislike about motive.

Reasons for switching to Motive

Because it was no longer available.

Vendor Response

Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Replied February 2023

Keven

Transportation/Trucking/Railroad, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2023

Motive review

I would be happier with Motive if they didn’t call me every week trying to sell me more products

PROS

ELD works (previous product did not). Functions as it should most of the time

CONS

ELD has been operating slower and slower since I first began using it 4 years ago. A lot of time is wasted waiting for the ELD to function

Reason for choosing Motive

Company was Keep Trucking at the time and they had a good reputation

Reasons for switching to Motive

Previous ELD company discontinued operations

Vendor Response

Wow, thank you so much for your kind words! ���� We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at support@gomotive.com or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Thanks again! ����

Replied March 2023

Ryan

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Motive E-Log Review

A few ups and downs on the tech and equipment side, as previously noted. Overall though, I love the product and it is a huge advantage to our business and I recommend it to anyone who is looking for an ELD provider.

PROS

As a user and administrator, its great for managing my own log books, as well as my drivers' logs. It is such a huge help in digitally and accurately managing truck and driver data for reporting purposes for IFTA and IRP as well.

CONS

We have had the odd technical and equipment issue, but everything has been resolved for the most part. The issues we have had focus mostly on differences in odometer readings between the device and the truck itself, as well as connectiveity between the gateway and our phones. The latter is no big deal and fixes itself. The former took a little while to figure out, but it did get figured out in the end.

Reason for choosing Motive

Free hardware offer and sales experience.

Vendor Response

Thank you for the amazing review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.

Replied December 2022

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