About Lightyear

Lightyear is a cloud-based accounts payable solution designed to help businesses automate data entry by extracting details from invoices, credit notes, bank statements and receipts, streamline approvals through customizable workflows and maintain a record of outstanding amounts. Features include messaging, audit trail, statement reconciliation, multi-currency and duplicate auto-flagging. 

The application's rules automation feature enables accountants to automatically assign line items with general ledger (GL) codes, tax rates, categories or departments. Finance professionals can check product prices against the verified supplier pricing and route bills to relevant approvers. The dashboard lets supervisors view the number of bills processed, signed off, r...


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Supported Operating System(s):

Web browser (OS agnostic)

60 Reviews of Lightyear

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(57)

57

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 60 results

June 2020

Megan from Metro Solutions

Verified Reviewer

Company Size: 11-50 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

June 2020

Time Saver

Using Lightyear eliminates the overhead of a staff member and risk of manual data entry errors. Saves time and money for the business

Pros

- Ease of access for different managers to approve their own departments invoices - ability to bring up old invoices as a click of a button - quick turn around from customer service team - Data interpretation to avoid data entry errors - Access 24/7 anywhere in the world

Cons

Phone app does not have all the same capabilities as the website, waiting for further updates.

September 2020

Leigh from Add iT Accountants

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Excellent Accounts Payable System

Our clients can see where their AP invoices are at any point in time as well as the value of AP "in progress". The fact that the system picks up duplicates is the game changer for us. Reconciling & "filing" statements is an absolute breeze.

Pros

We love how this product enables our clients to check & approve their invoices before the invoices land in Xero. We know that anything in Xero is checked & ready to be paid. Easy for multiple people to have access & sign off. All AP is in one place & finding historical invoices is a breeze.

Cons

Reading OCR receipts has been a bit behind other competitors but improvement is coming through really quickly.

Reasons for Choosing Lightyear

When we looked at Hubdoc about 18 months ago, Lightyear was already far more advanced than what Hubdoc was offering.

January 2019

Michael from Stradbroke Beach Hotel

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2019

Failure

Terrible is all i can say to be honest

Pros

Nothing to like about light year it is doesn’t work simple

Cons

Slow, Unstable, inaccurate ocr of invoices causing excessive manual re-entry of invoices, customer support non existent as they can’t do anything as it is a terrible system I have waited for improvements over the last 3 months they haven’t happened stay from lightyear find something else

Response from Lightyear

Replied January 2020

Hi Michael, Thank you for the feedback. I've reviewed your history on our system and I believe you were using our system in the early days whilst it was still in Beta and were also having some connection issues with internet speeds. I'm sorry you didn't have a great experience with the product, certainly not what we strive for at Lightyear. Lightyear is now in full release and has been receiving great reviews all round with a much improved user experience and speed. Our team would be very happy to spend some time with you and show you the product now if you like. Just drop the team a line if so.. Many thanks, Chris.

August 2020

DONNA from G & D Refrigerated Transport Pty Ltd

Company Size: 11-50 employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Time Saving

Purchase invoices, time saving

Pros

This is so beneficial for our purchase invoices. Saves so much entry work. Customer service is fast on chat and if need be the issue can be discussed over the phone. Which I find most useful. Customer service always helpful and will fix up the problem via joining your screen if needed

Cons

Credit expiry is not warned when it is coming to an expiry point.

Reasons for Choosing Lightyear

N/A. Automatic switch from Invitbox

June 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Game changer

Fantastic, over the couple of years I have been using the program I have had nothing less than outstanding service from the support team and after initially only using it for my larger clients, it has been an easy decision to bring all my clients across to the platform. The program is intuitive to use and easy to implement and scale up or down depending on the client and approvals process needed.

Pros

The invoice approval function was the reason for initially coming across to Lightyear but the statement reconciliation process was a hidden surprise that has enabled my last remaining paper based clients to take the leap to being completely paperless. The integrity of the data being exported to the accounting software is much better than other programs.

Cons

My clients who use purchase orders are currently needing to batch together the PO pdf & supplier invoice images before sending to Lightyear which would be amazing if we could either match them up within the app, or issue PO's direct from the app which are then able to be viewed with the supplier invoice.

Reasons for Choosing Lightyear

It was some time ago now and I can't recall all the other programs we looked at, but Lightyear really came out as the only contender due to the price point and the approvals process.