All Maxio Reviews
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Maxio Reviews
Reviews Summary
Overall Rating
4.3Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.1
Customer Support
4.3
Value for money
4
Functionality
4.1
Pros
"Customer support is top tier and we walk around from every session knowing more than when we began."
"Ability to make parent/child accounts and manage add-ons was a nice upgrade from stripe."
"Not extremely user friendly in the beginning since there are so many moving parts in many different areas, but once you get use to everything it is nice."
Cons
"They do not have a phone number and can never give an ETA on providing fixes to errors in their own software."
"Maxio has consistent errors created by themselves that do not allow you to send invoices."
"We weren't instructed that we needed to enable 3D Secure in Braintree, which lead to a host of client issues with the public signup pages, multiple support tickets dragged out over weeks, and thousands in lost revenue."
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