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> Reviews of Melio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Melio is a good fit for you!

Source: https://www.softwareadvice.com/accounting/melio-profile/reviews

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Melio Reviews

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[Overview](https://www.softwareadvice.com/accounting/melio-profile/)

Reviews

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# Melio Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(264)

4

(68)

3

(9)

2

(15)

1

(46)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4

Value for money

4.3

Functionality

4.1

* * *

### Pros

"Credit Card features...meh...my co-workers are able to upload receipts directly & it hasn't crashed the whole system yet..."

"I've been pleasantly surprised at how well this automated Invoice Scanning system works reading the text correctly for the most part."

"It makes all payment management easier to carry out and gather financial information on a single platform to have control and order of each invoice."

### Cons

"more than once I didn't ACTUALLY send a payment that I thought I did, because their process involves several steps of confirmation and the last step looks like a confirmation page... but you have to actually scroll down to the bottom of the page and approve the payment one more time, before it will be sent. And the page is formatted just long enough that the button is not visible on a regularly sized browser screen, you have to scroll down to see it)."

"Later on as they began rolling out the paid version, the site became very buggy, I had issues with payments being processed that they couldn't explain, and overall became a total hair-pulling event every time I signed in. "

"I was willing to put up with a certain amount of hassle factor in exchange for the service, but when service quality noticeably deteriorated simultaneously with them rolling out a required paid plan, I couldn't run away fast enough (I see now there's a limited free option, but initially that wasn't there)."

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Melio Reviews, Pros and Cons - 2026 Software Advice