# MEX Maintenance Software Reviews, Demo & Pricing - 2026 > Review of MEX Maintenance Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/accounting/mex-maintenance-profile --- [Home](https://www.softwareadvice.com/) / [Work Order Software](https://www.softwareadvice.com/category/500-work-order/) / MEX Maintenance Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/cmms/mex-maintenance-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cmms/mex-maintenance-profile/alternatives/) # MEX Maintenance 2026: Benefits, Features & Pricing Wondering if MEX Maintenance is right for your organization? Our Work Order Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview MEX Maintenance 4.3 [(84)](https://www.softwareadvice.com/cmms/mex-maintenance-profile/reviews/) Pricing Pricing available upon request ### About MEX Maintenance MEX is a technician-first CMMS for mid-market asset-intensive, multi-site facilities and maintenance operations used across sectors such as across manufacturing, healthcare, government, education and more. Backed by more than 30 years of industry experience, MEX provides configurable maintenance and asset management software designed for organisations that need clear visibility and control over maintenance operations. Key capabilities and benefits: • Asset & Maintenance Management: Track, organise, and optimise every asset from one central system. • Fleet Maintenance: Simplify fleet servicing, compliance, and maintenance tracking. • Preventative Maintenance: Plan, schedule, and automate maintenance to reduce downtime. • Work Order Management: Create, assign, and complete jobs with total visibility and control. • Reporting & Analytics: Track performance, analyse trends, and export reports easily. Learn more at mex.com.au. Wondering if MEX Maintenance is right for your organization? Our Work Order Software selection experts can help you in 15 minutes or less. ## MEX Maintenance User Interface ## Popular MEX Maintenance Alternatives Main Product MEX Maintenance 4.3 [(84)](https://www.softwareadvice.com/cmms/mex-maintenance-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.36Value for money - 4.54Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Fracttal One](https://www.softwareadvice.com/cmms/fracttal-profile/) 4.6 [(1774)](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.34Value for money - 4.54Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) 4.8 [(1039)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.65Value for money - 4.83Customer support - 4.56Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/) 4.8 [(754)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.69Value for money - 4.90Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/) 4.5 [(409)](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.29Value for money - 4.46Customer support - 4.39Functionality Pricing Available upon request Get Price Alternative Product [Maintenance Connection](https://www.softwareadvice.com/cmms/maintenance-connection-profile/) 4.4 [(443)](https://www.softwareadvice.com/cmms/maintenance-connection-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 4.19Value for money - 4.38Customer support - 4.31Functionality Pricing Starting at $110.00 per month Get Price ## MEX Maintenance Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version MEX Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MEX Maintenance Features - Popular features found in Work Order Billing & Invoicing Calendar Management Dispatch Management Inventory Management Maintenance Scheduling Mobile Access Preventive Maintenance Quotes/Estimates Reporting & Statistics Technician Management - More features of MEX Maintenance Activity Dashboard Alerts/Notifications API Asset Lifecycle Management Asset Planning Asset Tracking Audit Trail Automated Scheduling Barcode/Ticket Scanning Barcoding/RFID Budgeting/Forecasting Commercial Properties Corrective and Preventive Actions (CAPA) Cost Tracking Customizable Fields Customizable Forms Customizable Reports Data Import/Export Depreciation Management Document Management Document Storage Downtime Tracking Electronic Signature Equipment Maintenance Equipment Management Equipment Tracking Facility Asset Management Facility Management Facility Scheduling Fixed Asset Management For Schools Historical Reporting Incident Management Inspection Management Inventory Control Inventory Tracking IoT Device Management Job Costing Job Management Job Tracking Key & Lock Management Maintenance Management Multi-Location Parts Management Predictive Maintenance Purchase Order Management Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Repair Tracking Reporting/Analytics Residential Properties Resource Allocation Routing Scheduling Service History Service Request Management Status Tracking Task Management Task Scheduling Third-Party Integrations Timesheet Management Vehicle Information Vendor Management Warranty Tracking Work Order Creation Work Order Management ## MEX Maintenance Integrations Xero Integration rated undefined from -1 review SAP Enterprise Asset Management Integration rated undefined from -1 review MYOB Business Integration rated undefined from -1 review ## MEX Maintenance User Reviews Overall Rating 4.3 Ratings Breakdown 5 43% 4 46% 3 10% 2 1% 1 0% Secondary Ratings Ease of Use 4.2 Value for money 4.4 Customer support 4.5 Functionality 4.2 pm philip m. Verified reviewer Food & Beverages 1001-5000 employees Used daily for more than 2 years Review source Reviewed March 2019 MEX Maintenance Review 5 MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files, Cons: Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality Vendor Response Hi Philip, Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words. Replied March 2019 Read More GA Grace A. Verified reviewer Facilities Services 5001-10000 employees Used daily for less than 12 months Review source Reviewed April 2024 Use of MEX in Aged Care Facility 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: MEX enables to building a broad and robust Asset Register for all sites. It makes high number of routine maintenance jobs handle with ease, enables to send Work Orders that have customizable and editable fields. It builds data into various reports assisting with compliance, organizational requirements. Preventative maintenance scheduler details the schedule for a year. Contractor portal easily navigate WOs, helps to track WOs for contractors. Having MEX user guide and help videos are super helpful to navigate or trouble shooting. Cons: 1\. MEX is not compatible with new outlook so unable to send WOs through new outlook. All MEX users employees have to revert back to old outlook version. 2. In MEX Ops, the Add request page does not have exit icon on the top left or right corner. The employees have to close the browser as there is no option. 3. In Contractor's portal, Contractors cannot see WOs that have been closed off. So, they ask for a report on closed jobs to double check on our end. They do have record of completed jobs but when it's closed off from our side, they can't view it. Vendor Response Thanks for the detailed review! We're thrilled MEX has been so helpful for your maintenance needs. If you are still experiencing the issues mentioned above please reach out to our support team by calling 07 3392 4777 or email on support@mex.com Replied April 2024 Read More Ci Chris i. Verified reviewer Mechanical or Industrial Engineering Self-Employed Used daily for more than 2 years Review source Reviewed April 2024 Mex user, spare parts and WO's mostly 3 Our program was setup by an office junior, not an experienced user, therefore it's not setup right and it's too complicated for anyone to risk changing / correcting it. As such we use it the best we can, but don't tap into a tenth of the functions we should be using it for Ratings Breakdown 2 Ease of use 3 Functionality Pros: relatively straight forward to use. THE BETTER the initial SET-UP the better the end product and usability. (for clarity, I'm supplying feedback on the Mex system of a company I contract too. They have 200+ employees) Cons: Would REALLY like to see ways of simply uploading from an excel spreadsheet for Work Orders. By this, I mean clear to see how the current Mex data base is setup i.e. First column (or field) is x, second field is Y etc. That way, I can arrange MY EXCEL spreadsheet correctly before uploading Vendor Response Thanks for sharing your experience! It sounds like a session with one of our experienced MEX Consultants/Trainers could be of great help with the issues you've mentioned. Reach out to training@mex.com.au for more information. We're here to help you optimise functionality and get the most out of the software! Replied April 2024 Read More DT Debbie T. Verified reviewer Leisure, Travel & Tourism 51-200 employees Used daily for more than 2 years Review source Reviewed April 2024 Whakapapa Ski Area 5 Very good, it does everything I need it to. There features I dont use that I intend to learn about. My job is very busy so finding the time to spend upskilling myself is difficult. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like pretty much everything about Mex. I've been using it since 2014. Today there's no way I could manage the huge volume of work thats involved in executing the preventative and repair work that keeps our assets compliant and in good working condition. We can keep an eye on everything and are able to recognise when we need to replace an asset before current fails entirely. Your support team are awesome. Cons: I would like to be better educated about report writing or modifying reports. Its not something I do very often and always need support if I need something changed or modified. One suggestion I do have is when I'm working in the Work Order Listing, which is often, if I close a work order I lose my place because there is no highlighted (in blue) line of where I was last at like it does when you print a work order from the list. I understand that when you close a work order it disappears from the list but it would be helpful if a way could be found to perhaps highlight the work order line preceding the one that was just closed. Reasons for choosing MEX Maintenance At the time is was fit for purpose, had the functionality we wanted and the price was good. Vendor Response Thanks for your feedback! We're so glad MEX has been such a valuable tool for you since 2014! We do offer a Report Writing course that may be helpful to you. To book in contact our Training team at training@mex.com.au or call 07 3392 4777 Replied April 2024 Read More MC Max C. Verified reviewer Food & Beverages 1001-5000 employees Used daily for less than 2 years Review source Reviewed March 2024 Very effective and easy CMMS 4 Very positive. they provided a very good support for the training and the development of our infrastructure. They have a set of skilled people that are aware of the reality of what is an industrial site Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Very intuitive user interface. while some icons could be confusing (ex: Details/Search) it is very easy to find your marks and being autonomous in navigating. We appreciate the possibility to tune the interface, having access to control files that allow us to gain and of course the possibility to have a mobile access Cons: There is still improvement as the system has a "Logic" approach. You have to quite the page you are one to fetch an info somewhere else. It will be useful to be able to navigate through the top tabs without quitting/saving the work. Finally While there are plenty of very useful fields, it would have been interesting to included in the commisionning time a schedule to tune Front end/back End to facilitate report creation. Reasons for switching to MEX Maintenance BWM wasn't covering cloud support and very unflexible Read More PO Peita O. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2022 Multicap Maintenance MEX Review 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Asset management, Work Order management, Key management, Request Listings and History all very good components and good to use. Customer Service is very good MEX are always willing to help whenever I call and all staff are kind, polite and helpful. No one has ever been dismissive or rude. Cons: MEX does not talk to our Finance System and this makes life very difficult to enter invoices and close work orders. There are a few items that cannot be changed, if a mistake is made in selecting an asset in a request and then a Work Order is created then you cannot change the asset selected in the request, same with accidently creating a work order instead of attaching an already existing work order. This cannot be changed either. Vendor Response Hi Peita, Thank you for your great review of MEX, it is greatly appreciated. Good Customer Service is one of our main priorities so we are really happy to hear that we have achieved this goal with you. Also thank you for your points about customising the system we will take that on board. Do note MEX can be linked with finance systems so if you are interested please get in touch with us. Replied March 2022 Read More JF John F. Verified reviewer Food Production 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2019 MEX = KISS Value for money. 4 This software is ideal for small to midsize business. The ease of use is that actual day to day users will love it. Value for money. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Extremely easy to use..Everything flows nicely, and easy to find Does the basics well.. WO-PO connection parts booking etc easy. WO PO process easy and well thought out. The PM is part is simple and easy to use. Parts easy to book to WO/PO or raising thru PMs. Ops(Online Request) works well.. MEX app works well.. Stores module well thought out-easy to use.. Support is excellent. Buying the software is extremely cheap, and is value for money. Searching for anything within the system easy. Easy to customize the interface with no programming skills. Because the accounts side of things is basic it is actually easy to understand. Asset tree structure easy to use, and simple to walk thru assets details. Printing attaching documents simple. Screens are quick to load (optimize with profiles and ranges). Cons: Financial side is a bit basic, will be limiting for large companies. Scheduler system not the best. Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing.. The odd annoying bug. Tailored to fleet/mining.. Wire frame reports a bit on the basic side. MEX app only IOS. Vendor Response Hi John, Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX! Replied July 2019 Read More BM Barry M. Verified reviewer Oil & Energy 201-500 employees Used daily for more than 2 years Review source Reviewed September 2021 Mex Administrator 5 The team at MEX are very helpful and obliging. They are quick to respond to requests for help, and in the four and a half years of administering MEX through full implementation cycles, I don't think they have ever said 'we can't do that' to calls for product customisations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: MEX Maintenance is value for money, easy to set up and implement. It's intuitive to use for the end user. The product allows for a lot of nifty user customisation functions which enables the support of client management of work processes. Cons: Setting up security is a necessary evil for any system. While MEX is easy to set the security for different user groups, it is a bit difficult to get an overall picture of what security has been set for each group without clicking though each menu option and screen. Reasons for choosing MEX Maintenance Client was already using an older version of Mex in a limited capacity. Reasons for switching to MEX Maintenance Client request Vendor Response Hi Barry, Thank you so much for leaving such a great review of MEX! Ease of Use and Customisation is a top priority here, so we are pleased to hear that you think the same. Security is equally important to us and feedback such as yours will help us further simplify the setup. We have passed on your feedback to the relevant departments to investigate. Thanks again, we really appreciate it! Replied October 2021 Read More VR Verified Reviewer Dairy 51-200 employees Used daily for more than 2 years Review source Reviewed April 2019 Useful tool to have 4 Cleaning up a clunky system the team at MEX is very helpful and friendly Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: MEX is a very simple system to use and is easy to navigate around. Cons: The bulk of the system seems to be aimed towards vehicles not fixed equipment. Taking over a system that is not set up correctly from the start makes it hard to use to its full potential Vendor Response Hi There, Thank you for the feedback. Initial implementation of any CMMS really does dictate the results you get from it. Happy to hear that our team have been helpful in working with you get around the clunky setup, if you need more help you know where to find us. Thanks Replied May 2019 Read More PN Peter N. Verified reviewer Mechanical or Industrial Engineering 11-50 employees Used monthly for less than 12 months Review source Reviewed April 2019 MEX Review 4 Assigning and documenting a Preventative Maintenance Programme that is audit friendly has changed us fundamentally. The more we use it the better the system becomes. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Very well designed and captures all of the functionality we require to validate our Preventative Maintenance Program. Cons: So comprehensive. You absolutely need an appropriate level of training to use it properly. You can't wing it. Vendor Response Hi Peter, Thanks very much for giving us such a positive review! We are stoked to hear that you think the system is well designed and that MEX has helped improved your Preventative Maintenance Programme. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Don't hesitate to reach out if you have any more questions, comments, or concerns. Replied April 2019 Read More Showing 1 - 10 of 84 Reviews [See All Reviews](https://www.softwareadvice.com/cmms/mex-maintenance-profile/reviews/) ## MEX Maintenance Popular Comparisons [Fracttal One vs MEX Maintenance](https://www.softwareadvice.com/cmms/fracttal-profile/vs/mex-maintenance/)[MaintainX vs MEX Maintenance](https://www.softwareadvice.com/cmms/maintainx-profile/vs/mex-maintenance/)[Limble vs MEX Maintenance](https://www.softwareadvice.com/cmms/limblecmms-profile/vs/mex-maintenance/)[Fiix vs MEX Maintenance](https://www.softwareadvice.com/cmms/fiix-profile/vs/mex-maintenance/) [Compare All Alternatives](https://www.softwareadvice.com/cmms/mex-maintenance-profile/alternatives/) ## Other Top Recommended Work Order Software [MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/) **4.8** (1039) Recently recommended **209** times [Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/) **4.8** (121) Recently recommended **124** times [Fiix](https://www.softwareadvice.com/cmms/fiix-profile/) **4.5** (628) Recently recommended **121** times [Coast](https://www.softwareadvice.com/product/246342-Coast/) **4.7** (101) Recently recommended **109** times Stuck Between Options? 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