Dynamics 365  is a great app provided by Microsoft to run your business. Being a part of the Microsoft is a huge advantage as it becomes more integrated to other MS Office programs.

It needs some customization for your need and sometime it gives you errors and that is little unlikely to be in Microsoft products.

It is nice software, easy to use. The UI is also good, neet and clean.

It's very easy to navigate and if you need help, the help box is right there. If you need live help, you can always contact a rep to help.

I really like this integration of Microsoft and the way it is set up to help expand on project and business management.

Great for our sales department to track leads. The best part that will help with my job, fewer spreadsheets to use.

For my role, Dynamics provides excellent task/case/customer management features allowing me to resolve customer issues quickly and provide better overall service.

The support team is very prompt and helpful, with their help you can use Dynamics to the best of it capabilities.

Since having this product, we have seen an increase in company revenue due to increase in sales as this product helps us to facilitate communications between the company and its clients.

Very helpful in providing information and solutions with content that can be accessed quite easily. The price is also very affordable.

It user friendly with good interface and very easy to understand. Microsoft Dynamics 365 allow agent to open and resolved cases on the dashboard.

Overall experience of this software is preety much better then others. I would says it's just amazing and very easy to use.

Honestly the cost is considered acceptable, the level of help and support is very good, Microsoft is more and more surprising for a better future.

It turns some people off to products when they have to wait for a live agent, and even worse- that's the only option. I didn't make this a priority simply because I'm not in the category.

Hence it is the useful software for the good customer reporting.

Overall my experience is great. It is terrific value for your money and does the job better than most CRMs.

Great app to use dynamics on the. Go, works like a charm, easy to use and you will find more attractive thing in here.

I like most that this software is easy to use and customer service is very responsive. I would recommend this to friends.

This tool allows you to make decisions quickly and effortlessly. It is also nice because it can be integrated with other systems.

Great in programmatic management of product properties. It's an excellent tool in helping online sales and helping in customer retention.

What I had liked most about this software is because it has very good qualiy and IT can give me satisfaction.

The thing that bothers me most about software is that some features are hard to tinker with.

I dont like the fact that the information is stored in the cloud because if you do not have the internet you are unable to to access i.

My overall experience with this software so far is very good. They constantly try to improve and add more fantastic features.

Hence, it is a useful software for good customer reporting.

Dynamics has been a great addition. Our sales team has learn to make small customization and our Finance teams love how powerful it is.

It just was a poor design of software it should have been a step by step tutorial but if wasn't it was jus ban there you go.

A necessary evil that I'd rather not deal with, but I have no choice but to do so.

I also tried one of the best introduced versions Flow/Power Automate and Canvas Apps which is amazing. What I like the most is that it is very easy to use and it gives more value to my money.

Microsoft Dynamics 365 has been an excellent software in management of sales tracking ability. It has been helping our team alot in fulfilling customer's CRM needs at ease.

Dynamics 365 is the perfect combination of a world class ERP and CRM. The customer and lead management is outstanding with countless options to simplify daily tasks for users.

Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.

The software is easy to setup and has a great deal of customization options to suite any business.

Have problems with some of the payment gateway solutions and not integrating well.

We use this everyday, and are continuing to build upon it. It integrates directly into Zoho Books which makes our bookkeeping super easy.

I like the fact that my customers have the ability to log in and update any info for themselves at any time (client portal).

They charged me for two consecutive years after I had cancelled and I had to despite it with my CCrd company.

I appreciate multiple integration capabilities.

Great for start ups and small businesses who are trying to keep a low overhead.

It's simple and easy to use. It's very user friendly and designed for easy understanding.

Easy to use, does what it says , solid and reliable.

I really like the system and the features. Easy to use and I adapted very fast.

I also like that emails are so easy to send the customers right through the website.

An excellent, automated software with great customer service.

Because our service model is subscription based, Zoho's tool that interacts with its CRM and other tools (like creator) is invaluable, and we are very pleased with it, and plan to use it indefinitely.

Very useful, easy to integrate and over all very satisfied.

Great tool for presenting and maintaining subscriptions.

Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software.

We never received any training but have been able to navigate the software pretty good. They customer support does a good job answering our emails and phone calls fairly quickly.

Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.

Excellent way to easily start a small subscription business.

Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well.

Hosting pages features,  multiple products, and multiple plans, ease of use, clean interface. Subscription management is also very easy.

Good software integrated with other payment system like Gocardless, Stripe, etc. Full solution with their Zoho CRM.

Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients.

Overall, a positive experience in respect to CRM manangement.

Really easy to set up, and integrated with the merchant processing of my choice.

We have been using Zoho subscriptions for about a year now and so far so good.

Overall i am happy with the secure environment which Zoho subscription has provided, we have tried to make this application but then decided to go with Zoho.

I recommend this wonderful tool, which saves me a tremendous amount of time and has become an indispensable assistant.

The ability to create and manage the plans themselves was also highly intuitive, and easy to adjust and update.

This has saved us hours of manual labor. I love how we can keep track of our clients and quickly issue refunds if needed.

After using Quickbooks for 10 years I am at a loss to find anything negative.

US Dollar

Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel & Word.

The Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.

Microsoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.

LongDescription

Support Ticket Management

Employee Management

Forecasting

Multi-Channel Marketing

HR Management

Purchase Order Management

Status Tracking

Internal Chat Integration

Lead Capture

Document Storage

Activity Tracking

Customer Segmentation

Dispatch Management

General Ledger

Bank Reconciliation

Financial Analysis

Sales Pipeline Management

Supply Chain Management

Task Scheduling

Financial Management

Calendar/Reminder System

Project Management

Knowledge Management

Pipeline Management

Customer Database

Calendar Management

Collaboration Tools

Activity Management

Sales Trend Analysis

Campaign Scheduling

Warehouse Management

Scheduling

ROI Tracking

Data Import/Export

Campaign Planning

Lead Generation

Email Templates

Consolidation/Roll-Up

Integrated Business Operations

Self Service Portal

Contact Management

Content Management

Lead Management

Multi-Currency

Email Marketing

Mobile Access

Fixed Asset Management

Online Invoicing

Sales Reports

Dashboard Creation

Compliance Management

Performance Metrics

Multi-Department/Project

Training Management

Data Connectors

Expense Claims

Multi-Channel Communication

Marketing Automation

KPI Monitoring

Lead Segmentation

Workflow Management

Email Management

Budgeting/Forecasting

Visual Analytics

Activity Dashboard

Invoice Processing

Reporting & Statistics

Knowledge Base Management

Data Visualization

Invoice Creation

Time & Expense Tracking

Accounts Payable

Chat/Messaging

Work Order Management

Customizable Templates

Cash Management

Mobile App

Billing & Invoicing

Conversion Tracking

Lead Nurturing

Interaction Tracking

Expense Tracking

Income & Balance Sheet

Customizable Branding

Spend Management

Asset Lifecycle Management

Reporting/Analytics

Contact Database

Trend Analysis

Lead Qualification

Accounts Receivable

Payroll Management

Single Page View

Supplier Management

Requisition Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Maintenance Scheduling

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Customer Insights: From $1500 Per tenant/month
Customer Voice: From $200 per tenant/month
Sales Professional: $65 per user/month
Sales Enterprise: $95 per user/month
Sales Premium: $135 per user/month
Microsoft Relationship Sales: $162 per user/month

Please contact Microsoft for further pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Dynamics 365

Documentation

Zoho Billing (formerly known as Zoho Subscriptions) is an end-to-end billing solution catering to small and medium-sized businesses across various industries such as SaaS startups, gyms, wine clubs and daycare facilities. The solution offers a native mobile application for Andriod and iOS devices. 


Zoho Billing empowers businesses of all sizes to manage their subscriptions and billing processes with ease. Its comprehensive suite of features helps you simplify invoicing, automate different stages of the customer lifecycle, boost revenue growth, manage failed payment retries and gain valuable insights into the financial health of your business.  


Zoho Billing offers integration with Zoho Books, Zoho Cliq and Zapier. Business owners can set permission access for employees on the basis of their job roles. Additionally, the solution allows users to manage multiple subscriptions for every customer.


Zoho Billing offers services on a monthly or annual subscription basis and customer support is available via phone, email and an online knowledge base.



Real Time Analytics

Multiple Payment Options

Tax Management

Electronic Payments

Invoice History

Payment Processing

Recurring/Subscription Billing

Zoho Billing offers flexible pricing plans to cater to the unique needs of different businesses. Whether you are a growing startup or an established medium-sized business, you will find a plan that suits your needs and budget. 

Standard Plan: $15 /Organization/Month/Billed annually; 100 customers, 3 users
Professional Plan: $39/Organization/Month/Billed annually; 500 customers, 3 users
Premium Plan: $79/Organization/Month/Billed annually; 1000 customers, 3 users
Elite Plan: $239/Organization/Month/Billed annually; 3000 customers, 3 users

Discounts are available for non-profit organizations.

Zoho Subscriptions also offers a free sandbox environment to test out all the features. The best part is, you don't need any credit card for this trial run.

Dynamics 365 vs Zoho Billing

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