Microsoft Dynamics AX software


Microsoft Dynamics AX 2012 is an ERP system suitable for midsize to large enterprises. The solution has particular strengths in manufacturing and distribution but is also capable of serving buyers across multiple industry verticals. The solution can be installed on-premises or be hosted in the cloud for remote accessibility over the web.

In addition to core accounting, Microsoft Dynamics AX offers functionalities for inventory control, warehouse management, transportation management, demand and supply chain planning, material requirements planning, production management, quality assurance, product lifecycle management, asset management, and business intelligence. Multi-language and multi-currency are the additional features which make MS Dynamics AX a suitable option for companies operating globally.

The solution supports repetitive, make-to-order, make-to-stock, light assembly and engineer-to-order manufacturing process, among others. The industry-specific functionality meets the needs of discrete manufacturers in the high-tech, electronics, metals, industrial machinery, aerospace, consumer products, and medical devices industries.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 8 , Windows 10

57 Reviews of Microsoft Dynamics AX

Showing 1 - 20 of 57

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  • Mukul from Thoucentric

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    August 2018

    Good Product for Warehouse Operation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Easy report download
    - Basic workflows for warehouse operations as it happens on the floor
    - Easy to find products and orders

    Cons

    - Little complex than other software in this range
    - Too many layers for obtaining information
    - Not mobile friendly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kristin from True Value Corp

    Specialty: Other

    Number of employees: 10,000+ employees

    May 2018

    Dynamic Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    A wonderful on-premises enterprise resource planning (ERP) solution for our enterprise. It has everything we needed and therefore implemented it into our company! Just went live with a few BETA clients.

    Cons

    The only issue was it took a long time to implement this product due to the complexity of it and our company dynamics.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Cesar from Distrito Capital

    Specialty: Government Agencies

    Number of employees: 1,001-5,000 employees

    April 2018

    The tool that you need for improve your business or company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is an awesome tool that comes with all the elements that you need to improve your business, because Dynamics allows you to cover a big range of opportunities, working through five services: Sales, Service, Finance and Operations, Talent and Marketing. You can cover all the needs of your business through only one app, the support customer is awesome and the software works perfectly.

    Cons

    I have nothing bad to say about Dynamics, it comes with the features that you need for your business and has an easy integration with another Microsoft software like MS Office for example.

    This review was submitted organically. No incentive was offered
    Review Source
  • Timothy from Olympic Steel - Atlanta

    Specialty: Metal Processing

    Number of employees: 51-200 employees

    April 2018

    Microsoft AX

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Great training was given on-site and within the software.

    Pros

    This is a professionally written ERP that fits into all areas of our core processes. The reliability and data mining features are great.

    Cons

    Much had to be spent to configure it for our company. The time also seemed excessive to implement fully.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nina from Princeton

    Specialty: IT Services

    Number of employees: 501-1,000 employees

    March 2018

    Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a good system except that it is very difficult to fix anomolies

    Pros

    quickness from screen to screen. it is very easy to navigate from one screen to the other. It is usually lightning speed.

    Cons

    difficult to understand. It is hard to decipher what is needed when a problem exists. Resolving an issue takes research

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Muhammad from USEA CLUB

    Specialty: Other Services

    Number of employees: 201-500 employees

    February 2018

    AX Go Live Process and Maintenance Process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Although Software is no doubt is an excellent software but our our vendor who implemented is not properly trained on it.
    Software has all the things combine in it that older Microsoft GP has in different applications. Like Financial, Inventory and Procurement and sourcing.

    Cons

    Microsoft should stop giving rights to these software companies that not properly trained. Software as compare to SAP have is little bit difficult manager.
    SQL DB sizes grow too much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tanner from Ensorcell Investments

    Specialty: Real Estate

    Number of employees: 2-10 employees

    January 2018

    Easy to learn, quality software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Relatively easy to learn, and processes made sense almost right away. I liked the fact that an accounting background isn’t required to be able to operate effectively.

    Cons

    Like any other software there are limitations. I would probably have liked a more diverse, customizable interface.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alexandra from Spectrum Electric Inc

    Specialty: Payroll Services

    Number of employees: 2-10 employees

    January 2018

    Absolutely the best way to plan resourcefully in any company!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I've always liked a good platform to plan ahead and keep everything organized. And that is what Microsoft Dynamics did!

    Cons

    The product is a very round and sound way to go, you will not go wrong with Microsoft the only bad thing I would say would be the wait time on the customer Service line. Everytime it's +10 minute wait.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sugianto from Mayapada Healthcare Group

    Specialty: Healthcare / Social Services

    Number of employees: 501-1,000 employees

    December 2017

    Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    overall this product is good for ERP in the company

    Pros

    - This product is proven
    - Almost no bug in operational using this software
    - The feature is complete
    - Good design for working with this apps

    Cons

    - Difficult to upgrade to newest version if at before we don't have maintenance agreement
    - the price of license is expensive
    -

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • gino from tfpg

    Specialty: Consulting

    Number of employees: 11-50 employees

    December 2017

    dynamics ax

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Navigation is poor, does not support work process, cryptic best summarizes solution, there is nothing that is appealing for this solution

    Pros

    Hosted solution with easy access, other than that there is nothing that is appealing for this solution

    Cons

    Everything from look and feel, support of business flow, there is nothing that is appealing for this solution, great enhancements are needed to make if move viable,

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Danish from BUPA

    Specialty: Insurance

    Number of employees: 1,001-5,000 employees

    November 2017

    Excellent Product...All Modules in one Package including CRM.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Both On-Prem and Cloud Versions Available
    User Friendly
    Value for Money
    Seamless Integration
    Supports Module-wise implementation

    Cons

    Have to learn X++ for customization.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Predrag from Michelin

    Specialty: Manufacturing

    Number of employees: 10,000+ employees

    September 2017

    I use AX on daily basis in a big company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fast communication between a lot of users no metre how far or busy they're only bad internet can cose abadering job

    Cons

    Visual locking and arrange of options because sometimes I westin time in searching some of the options

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Josh from Steelworks of the Carolinas, Inc.

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    September 2017

    Microsoft Dynamics Great Plains

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I like the software, overall.

    Pros

    The software does what is is designed to do. It is accurate and very dependable. I rely on it for a multi-million dollar business.

    Cons

    It is a very difficult system to train an individual(s) on. Errors are difficult to trace down, if done in a prior month's posting period.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Dana from QPS Employment Group

    Specialty: Other Industry

    Number of employees: 201-500 employees

    July 2017

    Sturdy software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it does the basic functions of what we need. no unnecessary information or documentation needed.

    Cons

    would like to see more statistical data put out to analyze. Could be useful to optimize our profitability.

  • Joy from San Antonio Shoemakers

    Specialty: Manufacturing

    Number of employees: 1,001-5,000 employees

    June 2017

    Microsoft AX is a pretty robust ERP for small to medium sized business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, it is a decent ERP system and gets the job done. I've only been working in it for 4 months and have picked up on everything fairly easily. The user roles and work flows enable various departments to stay connected.

    Pros

    Looks and feels like Microsoft Excel
    Hierarchical structure is easy to follow
    Easy to download information
    Techgap is a great resource

    Cons

    Many of the set ups are not intuitive. You really need to have a separate test environment to constantly play in to be sure you understand how things will actually work.
    In our environment, processing time is very slow.
    Cannot be implemented without a partner. Which is costly

  • Verified Reviewer

    May 2017

    A big tool to manage the whole business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can start to work in the application with a short course.
    All modules work similary (journals to do transacctions and list forms to review data).

    Cons

    In some modules, when you have a big volume of data the application can be slow.
    Enterprise portal needs a review (I use AX2012)

    Review Source: GetApp
  • Juan from Ashley Distribution

    Specialty: Distribution

    Number of employees: 10,000+ employees

    April 2017

    Need a Technology Degree....

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Would not recommend to any company....

    Pros

    Microsoft is great when all yours employees are computer geeks. No training can prepare you for forever opening many screens and once you close, it's gone. the enhancements do not prepare you for the inevitable.

    Cons

    Not cost effective at all but what Microsoft product is. Microsoft needs to realize the whole planet is NOT computer literate.

  • Miguel from IMC

    Specialty: Consulting

    Number of employees: 501-1,000 employees

    April 2017

    Microsoft Dynamics AX

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The software is developed by Microsoft, what gives it a good first impression. Additionally, it is rather easy to use.

    Cons

    Nevertheless, the functionality is not proper. Quite often, some of the bills I was introducing were automatically deleted.

  • Kikombeeusizuri from Champion Window

    Specialty: Building materials

    Number of employees: 10,000+ employees

    February 2017

    AX

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I use AX everyday in the office administration field. With the fact that I have been using it for a couple of years now, for the most part I can navigate through it easily. The database can hold tons of detailed customer information, and is pretty viewer friendly.

    Pros

    All of the information is always saved automatically when you close something, which is very helpful.

    Cons

    When AX first launched as a whole there were many bugs that had to be worked out, including me being kicked out of the system right in the middle of working on something. Also sometimes it becomes a hassel to have to have multiple screens open just to to enter or edit certain information.

  • Carlos from PHI comercial

    Specialty: Food / Beverage

    Number of employees: 2-10 employees

    February 2017

    Microsoft Dynamics AX review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you're familiar with Microsoft products it's easy to manage this software. You don't need to be an expert to understand it.

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