Microsoft Dynamics GP (formerly Great Plains)


 

Microsoft Dynamics GP is a hybrid enterprise resource planning (ERP) solution that helps small and midsize businesses to integrate their data and resources across various departments and locations. The solution can either be deployed on-premise or hosted in the cloud.

Key features include financial management and accounting, inventory management and operations, business intelligence and more. Microsoft Dynamics GP offers users human resource management and payroll capabilities that help them to hire, train and pay their employees with the help of employee profiles and employee evaluation tools. The solution also features a business intelligence and reporting engine which allows users to generate custom reports, spot trends and make decisions related to business operations.

Additionally, Microsoft Dynamics GP provides users capabilities for configuration and development, field service management and supply chain management. Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.

 

 

Microsoft Dynamics GP - Reports
 
  • Microsoft Dynamics GP - Reports
    Reports
  • Microsoft Dynamics GP - Account transactions
    Account transactions
  • Microsoft Dynamics GP - Home
    Home
  • Microsoft Dynamics GP - Financial dashboard
    Financial dashboard
  • Microsoft Dynamics GP - Purchase order entry
    Purchase order entry
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

78 Reviews of Microsoft Dynamics GP

 

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Software Advice Reviews (73)
More Reviews (5)

Showing 1-20 of 73

Tiffany from AmChar
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

2 years in to using GP16 and am comfortable navigating

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Our company has been able to implement many customizations for our needs. Once you learn where everything is, there is almost no end to how you can view data. The smart lists are amazing for compiling what you need in particular.

Cons

The interface is not the most user friendly. There can be many clicks before you get to where you need to be.

Review Source
 
 

Tina from Reliable Bookkeeping Services
Specialty: Accounting / CPA
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Good accounting software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The reports export to excel format nicely and are easy to customized the columns to meet your needs.

Cons

The GL account description does not show up when entering the account codes in any module so you wouldn't really notice if you keyed in the wrong account.

Review Source
 
 

Linda from PSCU
Specialty: Banking & Mortgage
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

Microsoft Dynamics GP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This system is laid out like a folder on your PC, making it intuitive for most users to learn. The import/export functionality is robust and allowed my organization to seamlessly integrate external website sales into the order processing/accounting module. This was possible because the solution is sequel based.

Cons

In order to share reports, the solution requires SharePoint, and there are times when the system processes slowly.

Review Source
 
 

Sequoia from KLM Marketing
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Powerhouse CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

We use this platform through our clients to update our regions projected projects. The program is a power house and allows our client to segment different departments/regions and isolate us to just that region. We had problems with uploading content into a project but a recent update made it extremely easy for use to update content and automate other section.

Cons

We required training to use this program. The login process and overall navigation was a bit confusing at first.

Review Source
 
 

Matt from AB May
Specialty: Maintenance / Field Service
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Behind the times

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

In today's world, there are dozens of better accounting programs out there for a similar price that operate on a cloud system and are continually updated so that you are never behind the times. GP just feels obsolete.

Pros

It is cheap and gets the job done. There is a lot of help online if you need to figure out how to do something.

Cons

It is the least user-friendly software I may have ever seen. The reports are awful, not in places you would assume, and they dump out to excel in a way that makes me want to punch something.

Review Source
 
 

Lauren from appneta
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Great software with great reporting functionality

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- ease of use once you know what you're doing
- ability to build smart lists, which is super helpful
- multi entity functionality

Cons

- no direct integration with tax software
- need to pair with reporting software to get accurate financial reporting
- need to log out to switch entities

Review Source
 
 

Alexa from Benitez Metal Mfg Corp.
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Best accounting Software I’ve used till date!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I am completely in love with program, it has been great to use it. It has been very useful and efficient whenever I find myself in a hurry.

Cons

I can say not many bad things about this product. It has helped overall in its usefulness. The only thing I would not be he very happy about is it’s price.

Review Source
 
 

Kemi from Sean Business Solution
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Detailed Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Microsoft Dynamics GP helps to manage business process in an efficient way

Pros

It has complete functionalities that a business requires to run its business
It is user friendly
Reporting is easy

Cons

It is not easy to customise
It is not easy to use if you don't have ground knowledge of the functional module

Review Source
 
 

Summer from Clarkson Chemical Company
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

A challenge to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Each portal operates under the same method which makes it easier to understand when moving through the many facets.

Pros

It has many functions and levels to operate a multifunctional facility. It includes Financials, Purchasing, Sales, Administrative, and a multitude of reports, inquiries, and lists that can be customized and modified to the users preferences.

Cons

There’s a lot to learn about the functions of this software. It’s difficult to correct errors and delete particular transactions. It can become very expensive depending on user support services and the number of users allowed to be on at the same time. Make sure that this is the right software for the functions of your company Before purchasing. The annual renewal can be quite expensive as well.

Review Source
 
 

michael from Interra Homes LLC
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Accountant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

-GP has a great user interface
-It is easy to both teach and learn the software
-Can generate lots of reports
-

Cons

-It can be time consuming to correct simple keying errors
-The training did not cover all the aspects we needed

Review Source
 
 

Lewis from UNEECO Paper products
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Microsoft Dynamics Solomon Iv

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Has all accounting features,
Best for manufacturing/production
Accounts for all raw materials for manufacturing through ease of use in the inventory

Cons

Poor customer support
No ease of upgrade
Frequent error messages after longterm use which freeze or quits the system

Review Source
 
 

Ahmed from AbuDawood
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

a little complex but still working

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

the integrated smart list is the best feature in this ERP as i can extract all historical data through it

Cons

could not extract a ledger regarding an account involved all debit and credit transactions with the interchange accounts

Review Source
 
 

Joseph from Neundorfer, Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Good ability to drill down it details.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The software is relatively friendly for accountants. It allows you to drill down in the details of transactions.

Cons

The software is not as friendly or intuitive for those inputting transactions. You really have to search when trying to find what all needs updated or input.

Review Source
 
 

Arshad from MS Society of Canada
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Easy to use, convenient to have web access, but lack of features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

A decent system to use, but was disappointing due to the lack of flexibility in terms of generating reports/export functions - not as great as I would have expected from a Microsoft product.

Pros

-Web access
-Single database
-Integration with a variety of reporting suites
-A widely use system since it is Microsoft based, and a huge community to get help with if there are any issues

Cons

Not truly web-based as it relies on the program to be housed on a server;
-Limited in terms of GL reports - cannot jump ranges of accounts, or have multiple ranges in a single report like our old system
-takes a while to load reports like SmartList Favourites, and does not have as much flexibility as our old system
-freezes quite a lot
-tax limitations on the Accounts Payable module
-Desktop version slow

Review Source
 
 

James from Biocare Medical LLC
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Senior Corporate Accountant

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love GP. I have for years. I've been a GP consultant, and have been a user for eight years. Before making the decision to select an accounting package, ask such questions as: What types of financial statements do I want? How detailed do I want them? Do I want to create separate entities or will departments work? GP has a very simplistic, onboard report writer. But if you need the ability to customize your reports, you should consider FRx. I believe FRx may be called something different now. It has a very advanced set of allocation accounts that I highly recommend to anyone that has to allocate expenses.

Pros

t's role tailored software that's easy to implement and use
It looks and feels familiar to software your people use every day: Microsoft Office Excel, Outlook, and Word
It enables fast, relevant access to current and complete information about your business activities and operations
It goes beyond basic reporting and extends insight across your entire organization
It seamlessly integrates with your other technology platforms
It permits one to over 1,000 concurrent users
It's highly customizable with dozens of industry-specific solutions
It automates and standardizes recurring tasks
It's scalable, versatile and flexible

Cons

With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.

Review Source
 
 

Breann from South Metro Fire Rescue
Specialty: Government Agencies
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2017

September 2017

Microsoft GP Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's fairly easy to navigate and use. The system also interfaces with a lot of programs which fills the gaps for missing functionality.

Cons

The software is outdated and behind the times. The reporting feature is horrible, and I feel like we need to buy a lot of add ons to make this work for us.

Review Source
 
 

Lee from IC System Inc
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Great ERP for Small to MidSize Businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Dynamics GP is an ERP that is flexible and dynamic. it provides all the tools a small to midsize business needs.

Pros

Easy and Intuitive UI that leads to quick learning curve for all areas of Accounting. GL, AP, and AR modules are top notch. Integrates with many 3rd party applications for seemless sharing of data to enhance BI needs.

Cons

Lots of windows and a slightly confusing card structure. SmartLists can be cumbersome to create, save, and manage.

Review Source
 
 

Elisa from Tecplot
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great Plains limitations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would not recommend this product.

Pros

I wish I could say something wonderful about this product but there are so many things that are not great.

Cons

Limitations: on amount of information allow to enter into fields in all modules, report writer is the worst.

Review Source
 
 

Rebekah from Georgia College & State University
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Awesome

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This product has been super easy to learn how to use. I have enjoyed the interface and the ease of use.

Cons

It can take a while to pull up reports and perform other tasks. I would enjoy this more if I had more time to use it.

Review Source
 
 

Jeff from Eagle Pointe Homeowners
Specialty: Accounting / CPA
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

It is decent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is not the worst accounting software that I have used before. I enjoy the interface and the design.

Cons

It is very slow to use. It took me a while to learn how to operate the system. I have not had a good time with customer support.

Review Source
 
 
 
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Showing 1-5 of 5

Thanh T. from FrontStream
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

GP is a functional product, but the user experience is not the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is relatively easy to use. The biggest advantage of GP is probably it is a Microsoft product, meaning GP works well with other Microsoft products, such as the Office suite.

The learning curve is also not that steep if users are willing to learn through various blogs, videos (especially YouTube), and through Microsoft web site.

The price is very competitive, comparing to leading-edge solution such as Intacct or NetSuite.

Cons

I am a big fan of anything on the Cloud. Our controller spends lots of time to upgrade GP through different version over the years (GP is hosted either on premise or through third-party vendor's server. Of course the upgrade or any troubleshooting is not that bad with the right support from a third vendor. However, this is not value-added function in accounting/finance. If I have a choice nowadays, I will go with Intacct or NetSuite.

With a Cloud solution, users will have very little downtime. With an on-premise solution, at least in our experiences, we have lots of downtimes. Also for some reasons the software requires us to reboot the backend server from time to time due to software bugs.

Review Source: GetApp
 

Mahmoud Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2017

April 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

John from Alpha Video
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Avinash from Avankia, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2016

July 2016

Product Quality
Quality
Value for Money
Value
Source: GetApp
 

Ed from SASCO Chemical Group, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2015

September 2015

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp