Microsoft Dynamics GP (formerly Great Plains)


Microsoft Dynamics GP is a hybrid enterprise resource planning (ERP) solution that helps small and midsize businesses to integrate their data and resources across various departments and locations. The solution can either be deployed on-premise or hosted in the cloud.

Key features include financial management and accounting, inventory management and operations, business intelligence and more. Microsoft Dynamics GP offers users human resource management and payroll capabilities that help them to hire, train and pay their employees with the help of employee profiles and employee evaluation tools. The solution also features a business intelligence and reporting engine which allows users to generate custom reports, spot trends and make decisions related to business operations.

Additionally, Microsoft Dynamics GP provides users capabilities for configuration and development, field service management and supply chain management. Services are offered on a monthly subscription basis that includes support via phone, email and online livechat.

 

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

84 Reviews of Microsoft Dynamics GP

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  • Karen from F-Matic

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    August 2018

    Horrible experience with this software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Terrible software. I would not recommend it to anyone.

    Pros

    It seemed like it had a lot of features at the beginning that we were very excited to implement in our company.

    Cons

    All of the amazing features turned out to be not so amazing once we began to implement them. For one, everything was extremely complex and very non-user friendly. Second of all, we were promised that it would do more than it was actually able to do. And lastly, it had a ton of glitches that were constantly having to be ironed out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Mylene from I.T Experts Philippines

    Specialty: Software / Technology

    Number of employees: 11-50 employees

    August 2018

    All-in-one business solution!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Microsoft Dynamics GP is not just accounting software. It is an ERP, making you manage and have full control on your inventory, financial, services and operation.

    Cons

    Microsoft Dynamics GP is a bit costly, but worth it for every SMB size company. I'm not sure if nowadays this is already available via cloud. Make sure to talk with your local partner to help you and discuss your requirement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Michael from Inacio

    Specialty: Consulting

    Number of employees: 11-50 employees

    August 2018

    Dying product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is too bad that this product is being left behind as the push becomes for Dynamics 365, which is a completely different product and will require a complete reimplementation (if the features we need are even in there).

    Pros

    Used to be very easy to use and was cutting edge for several years. Great functionality for distribution.

    Cons

    Microsoft is no longer developing the product, so it has become very stale. Hardly any new features and no current online resources.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tiffany from AmChar

    Specialty: Other

    Number of employees: 51-200 employees

    July 2018

    2 years in to using GP16 and am comfortable navigating

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Our company has been able to implement many customizations for our needs. Once you learn where everything is, there is almost no end to how you can view data. The smart lists are amazing for compiling what you need in particular.

    Cons

    The interface is not the most user friendly. There can be many clicks before you get to where you need to be.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Katie from BST

    Specialty: Other

    Number of employees: 201-500 employees

    July 2018

    Dynamics GP is a great Software for my needs.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    This software is very user friendly.

    Pros

    Easy to use, very functional for our needs. Customer services is great and alwasy quick to respond.

    Cons

    The help function is a little hard to navigate which is why I either submit a support ticket or call when help is needed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tina from Reliable Bookkeeping Services

    Specialty: Accounting / CPA

    Number of employees: 51-200 employees

    May 2018

    Good accounting software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The reports export to excel format nicely and are easy to customized the columns to meet your needs.

    Cons

    The GL account description does not show up when entering the account codes in any module so you wouldn't really notice if you keyed in the wrong account.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Linda from PSCU

    Specialty: Banking & Mortgage

    Number of employees: 501-1,000 employees

    May 2018

    Microsoft Dynamics GP

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This system is laid out like a folder on your PC, making it intuitive for most users to learn. The import/export functionality is robust and allowed my organization to seamlessly integrate external website sales into the order processing/accounting module. This was possible because the solution is sequel based.

    Cons

    In order to share reports, the solution requires SharePoint, and there are times when the system processes slowly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Sequoia from KLM Marketing

    Specialty: Consulting

    Number of employees: 2-10 employees

    May 2018

    Powerhouse CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We use this platform through our clients to update our regions projected projects. The program is a power house and allows our client to segment different departments/regions and isolate us to just that region. We had problems with uploading content into a project but a recent update made it extremely easy for use to update content and automate other section.

    Cons

    We required training to use this program. The login process and overall navigation was a bit confusing at first.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Thanh T. from FrontStream

    Number of employees: 201-500 employees

    April 2018

    GP is a functional product, but the user experience is not the best

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is relatively easy to use. The biggest advantage of GP is probably it is a Microsoft product, meaning GP works well with other Microsoft products, such as the Office suite.

    The learning curve is also not that steep if users are willing to learn through various blogs, videos (especially YouTube), and through Microsoft web site.

    The price is very competitive, comparing to leading-edge solution such as Intacct or NetSuite.

    Cons

    I am a big fan of anything on the Cloud. Our controller spends lots of time to upgrade GP through different version over the years (GP is hosted either on premise or through third-party vendor's server. Of course the upgrade or any troubleshooting is not that bad with the right support from a third vendor. However, this is not value-added function in accounting/finance. If I have a choice nowadays, I will go with Intacct or NetSuite.

    With a Cloud solution, users will have very little downtime. With an on-premise solution, at least in our experiences, we have lots of downtimes. Also for some reasons the software requires us to reboot the backend server from time to time due to software bugs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Matt from AB May

    Specialty: Maintenance / Field Service

    Number of employees: 51-200 employees

    April 2018

    Behind the times

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    In today's world, there are dozens of better accounting programs out there for a similar price that operate on a cloud system and are continually updated so that you are never behind the times. GP just feels obsolete.

    Pros

    It is cheap and gets the job done. There is a lot of help online if you need to figure out how to do something.

    Cons

    It is the least user-friendly software I may have ever seen. The reports are awful, not in places you would assume, and they dump out to excel in a way that makes me want to punch something.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lauren from appneta

    Specialty: Software / Technology

    Number of employees: 201-500 employees

    February 2018

    Great software with great reporting functionality

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    - ease of use once you know what you're doing
    - ability to build smart lists, which is super helpful
    - multi entity functionality

    Cons

    - no direct integration with tax software
    - need to pair with reporting software to get accurate financial reporting
    - need to log out to switch entities

    This review was submitted organically. No incentive was offered
    Review Source
  • Alexa from Benitez Metal Mfg Corp.

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    January 2018

    Best accounting Software I’ve used till date!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I am completely in love with program, it has been great to use it. It has been very useful and efficient whenever I find myself in a hurry.

    Cons

    I can say not many bad things about this product. It has helped overall in its usefulness. The only thing I would not be he very happy about is it’s price.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kemi from Sean Business Solution

    Specialty: Consulting

    Number of employees: 2-10 employees

    January 2018

    Detailed Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Microsoft Dynamics GP helps to manage business process in an efficient way

    Pros

    It has complete functionalities that a business requires to run its business
    It is user friendly
    Reporting is easy

    Cons

    It is not easy to customise
    It is not easy to use if you don't have ground knowledge of the functional module

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Summer from Clarkson Chemical Company

    Specialty: Retail

    Number of employees: 2-10 employees

    December 2017

    A challenge to learn

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Each portal operates under the same method which makes it easier to understand when moving through the many facets.

    Pros

    It has many functions and levels to operate a multifunctional facility. It includes Financials, Purchasing, Sales, Administrative, and a multitude of reports, inquiries, and lists that can be customized and modified to the users preferences.

    Cons

    There’s a lot to learn about the functions of this software. It’s difficult to correct errors and delete particular transactions. It can become very expensive depending on user support services and the number of users allowed to be on at the same time. Make sure that this is the right software for the functions of your company Before purchasing. The annual renewal can be quite expensive as well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • michael from Interra Homes LLC

    Specialty: Transportation

    Number of employees: 51-200 employees

    December 2017

    Accountant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    -GP has a great user interface
    -It is easy to both teach and learn the software
    -Can generate lots of reports
    -

    Cons

    -It can be time consuming to correct simple keying errors
    -The training did not cover all the aspects we needed

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lewis from UNEECO Paper products

    Specialty: Other

    Number of employees: 51-200 employees

    November 2017

    Microsoft Dynamics Solomon Iv

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Has all accounting features,
    Best for manufacturing/production
    Accounts for all raw materials for manufacturing through ease of use in the inventory

    Cons

    Poor customer support
    No ease of upgrade
    Frequent error messages after longterm use which freeze or quits the system

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ahmed from AbuDawood

    Specialty: Retail

    Number of employees: 1,001-5,000 employees

    November 2017

    a little complex but still working

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    the integrated smart list is the best feature in this ERP as i can extract all historical data through it

    Cons

    could not extract a ledger regarding an account involved all debit and credit transactions with the interchange accounts

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Joseph from Neundorfer, Inc.

    Specialty: Engineering

    Number of employees: 11-50 employees

    October 2017

    Good ability to drill down it details.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The software is relatively friendly for accountants. It allows you to drill down in the details of transactions.

    Cons

    The software is not as friendly or intuitive for those inputting transactions. You really have to search when trying to find what all needs updated or input.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Arshad from MS Society of Canada

    Specialty: Non-Profit

    Number of employees: 201-500 employees

    September 2017

    Easy to use, convenient to have web access, but lack of features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A decent system to use, but was disappointing due to the lack of flexibility in terms of generating reports/export functions - not as great as I would have expected from a Microsoft product.

    Pros

    -Web access
    -Single database
    -Integration with a variety of reporting suites
    -A widely use system since it is Microsoft based, and a huge community to get help with if there are any issues

    Cons

    Not truly web-based as it relies on the program to be housed on a server;
    -Limited in terms of GL reports - cannot jump ranges of accounts, or have multiple ranges in a single report like our old system
    -takes a while to load reports like SmartList Favourites, and does not have as much flexibility as our old system
    -freezes quite a lot
    -tax limitations on the Accounts Payable module
    -Desktop version slow

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • James from Biocare Medical LLC

    Specialty: Manufacturing

    Number of employees: 51-200 employees

    September 2017

    Senior Corporate Accountant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love GP. I have for years. I've been a GP consultant, and have been a user for eight years. Before making the decision to select an accounting package, ask such questions as: What types of financial statements do I want? How detailed do I want them? Do I want to create separate entities or will departments work? GP has a very simplistic, onboard report writer. But if you need the ability to customize your reports, you should consider FRx. I believe FRx may be called something different now. It has a very advanced set of allocation accounts that I highly recommend to anyone that has to allocate expenses.

    Pros

    t's role tailored software that's easy to implement and use
    It looks and feels familiar to software your people use every day: Microsoft Office Excel, Outlook, and Word
    It enables fast, relevant access to current and complete information about your business activities and operations
    It goes beyond basic reporting and extends insight across your entire organization
    It seamlessly integrates with your other technology platforms
    It permits one to over 1,000 concurrent users
    It's highly customizable with dozens of industry-specific solutions
    It automates and standardizes recurring tasks
    It's scalable, versatile and flexible

    Cons

    With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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