Microsoft Dynamics NAV Software


 

Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite for midsize organizations. The system offers specialized functionality for manufacturing, distribution, government, retail, and other industries. The system was originally developed by Denmark-based Navision A/S until it was acquired by Microsoft in 2002.

Microsoft Dynamics NAV offers applications for financial management, human resources management, manufacturing, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. The functionality is particularly designed for manufacturing and distribution sector. The system is known for being highly customizable and partners have developed a long list of industry-specific configurations to serve various vertical markets.

Microsoft Dynamics NAV deploys on the Windows operating system and Microsoft SQL Server, and is developed in the .NET framework, all of which are core Microsoft platform technologies. This offers customers a tightly integrated stack from infrastructure to application. The system is deployed on-site or hosted for an additional fee.

 

Microsoft Dynamics NAV - Asset Utilization
 
  • Microsoft Dynamics NAV - Asset Utilization
    Asset Utilization
  • Microsoft Dynamics NAV - Financials
    Financials
  • Microsoft Dynamics NAV - Flexible Billing & Pricing
    Flexible Billing & Pricing
  • Microsoft Dynamics NAV
  • Microsoft Dynamics NAV - Role Tailored Client
    Role Tailored Client
  • Microsoft Dynamics NAV
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

33 Reviews of Microsoft Dynamics NAV

 

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Software Advice Reviews (24)
More Reviews (9)

Showing 1-20 of 24

Dong from Naviworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Dynamic Nav

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Good for trading company

Pros

Dynamic Nav is very useful for Small Size Business Company. An easy to use in ERP system and easy to cuztomize

Cons

With Dynamic Nav, It still not much automatic in process. About attached document, It is not useful.

Review Source
 
 

jain from Lawrence foods
Specialty: Food / Beverage
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Worth the Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Microsoft Dynamics NAV is an all encompassing source of data that is captured across the business. It allows various departments within the business to collaborate together at maximum efficiency by streamlining the flow of information and data

Cons

As a CRM system, it has it's shortcomings although from what I've been told the new versions of Microsoft Dynamics 365 integrate nicely with Microsoft Dynamics NAV. Our company so far has not yet decided to upgrade that part of our system.

As an enterprise resource planning system, it certainly ticks all the boxes and safely delivers.

The biggest challenge I see is poor user experience across different interfaces within Dynamics, that end up harming the overall usefulness of the platform.

The problem, as with any database, is that it's usefulness diminishes dramatically when users don't capture data correctly. As much as I would love to blame the user, I cannot deny that the clunky interface has been a contributing factor when it comes to users attempting to cut corners related to data entry or resisting other best practices when it comes to using Dynamics NAV.

Review Source
 
 

Brian from Smiths Power
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2017

November 2017

I use this for manufacturing sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

very easy to navigate, most people can step in and be able to navigate this program. It certainly takes time off of my daily tasks!

Review Source
 
 

Gary from Evans Cycles
Specialty: Retail
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2017

October 2017

Avoid, avoid, avoid.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I can't find one possible highlight at all. It will drain your energy and extinguish your very soul.

Cons

The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.

Review Source
 
 

JB from ENGINEERING
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Maybe Wonderful IF You're an Accounting guru

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As a Project Manager, MS Nav is more of a hassle than it should be. No fields automatically fill and you are often entering the same information multiple time.
For example, even though you Login with your Username and Password - You must fill in Who you are, What Division you work for, What Sub Company you Work for, List your manager, the Date - All just to write an order. Also, each line item in a PO requires the date to be entered 3x and the job number to be typed after each item. Unacceptable when it comes to productivity and user friendliness

Pros

It better than paper...

Cons

See review above

 
 

victor from construction
Specialty: Construction / Contracting
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

overly complicated

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use it daily. it may be a great accounting program but a very poor construction project quoting tool

Pros

For my job there is no Pros

Cons

Complicated and time consuming to learn. Should not be used as a program to quote multiple components for projects.

 
 

Fiona from Eagle Properties inc.
Specialty: Property Management
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Good for property management if you use the add-on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I liked the solution so far, it's easy to learn and use, even if requires some time to understand the logic. Just as any other software I guess. Together, it's a great solution, allows us to manage all aspects from accounting to leasing to reporting. We use it on a subscription base.

Pros

Flexible can be adjusted to our business. NAV partner Admiral is very supportive. We liked subscription option, did not need to invest upfront. Integrated accounting and lease management allow having all numbers in one place and it gets easy to analyze. Much faster tenant billing process than we had before. Good training material from Soft4RealEstate.

Cons

Smart NAV partner is needed. Even with a subscription, there is a set-up fee and we had to invest some amounts into development. But now we have what we need. Much of info on NAV in Customersource, but need time to search for it.

Advice to Others

Take more training to learn how to use the system. Repeat the training after 3 and 6 month - then the implementer suggests more efficient ways how to use the system and our users had experience and questions how they want to use the system.

 
 

Nitin from Classic Group
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Worst Experience from Microsoft Partner !! Think ten times before selecting Microsoft Navision Product & Partner !!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Not a good Support from Microsoft. There is no control of Microsoft Regional Team on their Chanel Partners who is spoiling the reputation of Microsoft Products. They are only interested in selling the Numbers of Licenses. No monitoring from Microsoft even on cheating cases disputed cases by their Chanel partners.
Microsoft Navision Product would be Great through Proper implementation as all you required, Must have Microsoft Regional Team support for Monitoring partners implementation activities.

Pros

That NAV is customizable with good Features for Small Businesses. But Partner selection is Crucial!

Cons

Microsoft is not supportive of customers issues . There was no training materials Manuals provided, Even the customer Source Login do not provide the required information & control to customer.

Advice to Others

Be careful while selecting the Microsoft Partner.
I don't have many good things to say about this program. But like to advise. If at all you want to use Navision, Before making any initial payment clarify all the required Points in Details with descriptions in Black & White.

 
 

Allan from Third Coast Terminals
Specialty: Chemicals
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

NAV in Oildfield

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I used NAV in the oilfield and was part of the implementation process in the US. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customizations can get expensive if you need features that are not out of the box.

Pros

Relatively easy implementation process with a short learning curve for most users. Has a lot of good features.

 
 

Amanda from The Peaks of Eagle Ridge
Specialty: Property Management

September 2016

September 2016

Awful. Ridiculously expensive!! Do your research!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It's a detailed program that would be great if accounting was all you required. I don't like anything about the product or vendor when cost comparison is done. This program could be provided by a number of other software programs at a fraction of the cost. Sorry I don't have many good things to say about this program.

Likes Least

Ridiculously expensive and not even close to what any other software company charges for basic accounting. This program was sold to me as a property management software, I see nothing but basic accounting features that is offered by many other software companies at a 10th of the cost. Needless to say we'll be moving on to an alternate software program that I don't have to give up my first born for. Get your wallet out if you want Microsoft NAV, it will cost you dearly! Microsoft is little to no help and in my opinion is there to protect the individual providers and not the paying customer!

Recommendations

That NAV is customize able but at an extremely high cost to you. Microsoft is little to no help with subscription issues and questionable subscriptions. There was absolutely no training materials provided, no access to online support or telephone support. The only support was through email and sometimes it takes days to receive an answer so you're stuck in limbo.

 
 

Raul from Simply Wireless
Specialty: Retail

September 2016

September 2016

MS Dynamics NAV is a flexible and powerful tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

NAV allows you to keep strict control of your processes and accounts but is flexible enough that you can custmize the information you want to manage, the workflow and the user's roles.

Likes Least

It requires a good amount of training and a lot of support for the initial setup.

Recommendations

Make sure you explain your needs and how your business work to the person is demonstrating the software so he can create a good environment where you can appreciate the advantages of the software based on your needs.

 
 

Sheina from Geep
Specialty: Software / Technology

September 2016

September 2016

Great flexiblibity for reporting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The ability to setup multiple dimension to view financial results. Easy to use account schedules. Easy to learn.

Likes Least

Error messages are not easily understood by end users.

Recommendations

Ensure that the installers understand your business and your vision for future reporting.

 
 

Manisha from SFC
Specialty: Software / Technology

September 2016

September 2016

Leading software for small to medium business needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The product is upgraded regularly to provide a base platform that is extremely cutting edge.

Likes Least

The product requires understanding of fundamental business practices which some customers may not be familiar with.

Recommendations

It is very important to understand your business needs and evaluate the software for the specific must-have or optional requirements.

 
 

AMGAD from gta aviation
Specialty: Hospitality / Travel

September 2016

September 2016

Microsoft Dynamics NAV REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

EASY TO NAVIGATE, VERY GOOD CONTROL, GOOD EXPORT TO EXCEL

Likes Least

THE VENDOR CAN OFFER IT WITH A LOWER PRICE AND WITH MANY FEATURES

Recommendations

i DO NOT HAVE ANY OTHER RECOMMENDATION FOR OTHERS AS IT DEFFER FROM A PERSON TO PERSON

 
 

Rameez from Mount Pleasant Group
Specialty: Healthcare / Social Services

September 2016

September 2016

Microsoft Dynamics NAV

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Its vast ability to manage your business and ease to use

Likes Least

Few more clicks comparatively and some training required

Recommendations

Its a very good Enterprise Resource Planning (ERP) software for Small Medium Businesses (SMBs)

 
 

Eric from AmeriBen
Specialty: Insurance

September 2016

September 2016

NAV is good for basic needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

NAV is fairly easy to use, it has become more familiar with other Microsoft products which makes it easier for a new person to learn the navigation. It is good for basic needs when you don't have a complicated business.

Likes Least

Not as robust as many other platforms like Oracle, lacks some of the bells and whistles of the higher end platforms.

Recommendations

If you are a non-complex business, non-international, and don't need the extra bells and whistles...this is a good choice.

 
 

Gary from QM LP
Specialty: Construction / Contracting

July 2016

July 2016

Good experience as a system admin and end user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

1. Like the excel function on NAV screen where you can dump out any info onto excel for external reporting.
2. Like the ability to setup permissions on record level. for example, can setup permissions where a user can see Purchase invoices for a particular vendor.
3.

Likes Least

1. Doesn't have a good approval chain process for purchasing documents. Very linear approach based on amount.
2. Microsoft customer support comes at a price and even with that they dont touch any customized function and ask you to get back to partner for fix

Recommendations

Give proper time to evaluate your business needs vs NAV functionality to figure out customization. Once system goes live it is very time and cost consuming to make changes to the system.

 
 

Deepak from Asian Paints
Specialty: Manufacturing

July 2015

July 2015

Our 18 month experience on MS Dynamics

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure

MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.

The support provided by MS is good, but gets activated only when situation gets into emergency mode.

Likes Least

The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful

Recommendations

I would recommend the following

CRM implementations are tough and adoptions are generally difficult to achieve overnight. Hence be very sure of the business requirements and deliver what is required and adds value to the users

Pl. do conduct a pilot. Take a cloud account if possible and then try it in one market

Pl. make an assessment of the change in working behavior in the users required before implementation

Pl. have a tight governance over the project once you decide

 
 

Deepak from Asian Paints
Specialty: Chemicals

June 2015

June 2015

Our experiences with Micorsoft Navision

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Its best suited for our type of business wherein we need to deploy standalone on premise instances and user adoption needs to be natural not forced. Its been good and we have been running on it for nearly a decade now for our international operations

Likes Least

Mobility support is something which I could really appreciate

Recommendations

Be clear on what functionalities are core and what are good to have
Be aware of the profile of your user
Take cognizance of the infra and network links available
Be sure of the inmplementation vendor as he makes a huge difference
Keep Microsoft in the loop during implemementation

 
 

SUMITA from Taxmann
Specialty: Other

June 2015

June 2015

Useful, User Friendly, Easy set up, Generate number of reports

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The best part that it's simple, compact, and user-friendly. Even after 2-3 days of training, we could use NAV.

Likes Least

Good software. Easy to use. No limitation. Vendor is good. They understand our requirement, done the implemention and showed the result. We are happy with the product and vendor.

Recommendations

I highly recommend this software as it will help the users to work efficiently. Managers can check the performance based on numbers of reports generated by the software.

 
 
 
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Showing 1-9 of 9

Shellyane from Selco

October 2017

October 2017

Functional and Precise

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Great store for customer information and data, relatively simple to get to grips with, and an efficient search function.

Cons

Can run slowly if there are a high number of users, and missing some features like batch c and p. That would be useful and time-saving.

Review Source: Capterra
 

Lacey from Blackfoot

September 2017

September 2017

Clunky navigation! And the email integration is rough.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The dashboards and deal registration for our sales team works well. Advanced finds have been helpful.

Cons

ClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense.

Review Source: Capterra
 

Renate from Gert Lichius Real Estate Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great software that covers all operation of real estate management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.

Pros

The best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all!

Cons

Due to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand.

Review Source: Capterra
 

Thomas from Gert Lichius Real Estate Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Property Management for Dynamics NAV is a great solution for Real Estate Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better collaboration, higher transparency, less redundant data and work.

Pros

With PMX Property Management we can manage almost our entire operations with this solution. We especially like that the solution provides a very stong and flexible accounting base with a lot of reporting tools available.

Cons

As with every integrated solution people have to adapt to the fact that all information is in one data base afterwards. The learning process for everybody that one's actions / entries influence all others takes some time.

Review Source: Capterra
 

Suman from A M Marketplaces Private Limited
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

2nd Best Erp Software Available in Industry After SAP

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It Helped our Company to Automate Essential Business Process With the help of Information Technology.

Pros

Its User Interface and Very Less Consumption of System Resources is one of the very best Features of this ERP Software.

Cons

Vey Bad Service Quality of The company Which Helped to Implement this ERP In our company.
They Took More than a Year to Implement This Software but Yet Its under Process.

Review Source: Capterra
 

Wholesaler

August 2012

August 2012

Great flexibility combined with easily projectable cost

Product Quality

Product Quality
Quality

Since our upgrade from NAV 4.0 to the cloud based NAV 2009 R2 solution our business changed a lot. Despite a relatively high fluctuation of employees and also sales our ERP solution has never been a concern. As we outsourced almost all our hardware to the cloud we didn't suffer from high fix cost when our business didn't go as expected and the Albrecht Solutions NAV 2009 in the cloud proves it's value again at the moment as our Business is picking up again. One phone call and a new virtualized work station is set up, including desktop, user rights and mobile access which allows most of our employees to work from home at least one day a week. Our employees love the clean and self explaining GUI of Microsoft Dynamics NAV 2009 which integrates into the Microsoft world perfectly. In case assistance is required we benefit from our single point of contact at Albrecht Solutions and our monthly flat rate support hours wich are included in our customized SLA. We are very much loocking forward to new business challenges then we know we have a flexible, powerful and state of the art IT solution in the back that lets us concentrate on our key competences.

Review Source: GetApp
 

Martin from Y&R Group Switzerland
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Product Quality
Quality
Source: GetApp
 

Theodore from blue Technology Co., Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Marcus Number of employees: 11-50 employees Employees number: 11-50 employees

February 2016

February 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp