Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite for midsize organizations. The system offers specialized functionality for manufacturing, distribution, government, retail, and other industries. The system was originally developed by Denmark-based Navision A/S until it was acquired by Microsoft in 2002.

Microsoft Dynamics NAV offers applications for financial management, human resources management, manufacturing, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. The functionality is particularly designed for manufacturing and distribution sector. The system is known for being highly customizable and partners have developed a long list of industry-specific configurations to serve various vertical markets.

Microsoft Dynamics NAV deploys on the Windows operating system and Microsoft SQL Server, and is developed in the .NET framework, all of which are core Microsoft platform technologies. This offers customers a tightly integrated stack from infrastructure to application. The system is deployed on-site or hosted for an additional fee.



67 Reviews of Microsoft Dynamics NAV

Overall rating

3.5 / 5 stars

Showing 1 - 20 of 67 reviews

December 2018

Ralph from IT Solutions Provider

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

Feature Rich and Highly Customisable ERP

Good ERP for Small to medium enterprises

Pros

If you get the right partner- developer it a highly customizable product
Great compatibility with MS Office Suite
As an accounting or Financial Management ERP it is function rich, from the custom reports- account schedules, intercompany to navigation functionalities

Cons

Jobs lacks proper integration with Financial Management
The number of updates or releases are just overwhelming

November 2018

Kelly from Pegasus Optimization Managers, LLC

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

Great software, if you're not afraid of customization

Great software for small and midsize businesses.

Pros

One of NAV's biggest strengths is the fact that it's a Microsoft product, so the ease of use factor is high, given the fact that virtually all employees are familiar with MS ribbons, icons, etc. NAV is also customizable (with the help of a consultant). The fact that it is customizable, yet easy to up-gradable, is a huge factor.

Cons

There are some basic items that are only available through customization. I would like to see MS make these accessible as items that users can configure, vs. having to pay for customization.

November 2018

Kennon from Sound united

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Microsoft Nav Review

Pros

We use this software to manage our inventory and to order parts. Overall it works well with our other systems. It is easy to navigate and you can add favorites to the home page.

Cons

It is a tad slow sometimes if you are doing a lot in Nav.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Steep Learning Curve Compared to Quickbook but Plenty of Powerful Features

Overall my experience with NAV has been a positive one and I plan to continue using it moving forward with one of my core clients.

Pros

What I like most about this software is the similar style it has to Microsoft Word and other Microsoft products.

Cons

Steep learning curve makes it difficult for a new user to become familiar with the software when already familiar with an accounting program like Quickbooks or Jonah.

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

2 of 5

October 2018

It's okay for the basic stuff

Overall it is okay for the run of the mill stuff, we are solving who is looking after which accounts but I find other software easier to manage.

Pros

I like how you can leave notes and choose a category to let your colleagues know the progress.

Cons

I do not like the layout of the page, it is very all over the place and when writing in notes the type goes missing at some stages and the font is very small.

October 2018

Ashley from D9

Company Size: 51-200 employees

Review Source


Ease-of-use

1 of 5

Functionality

3 of 5

October 2018

No-vision

Pros

It creates elaborate reports. It’s similar to excel. So if you’re an excel addict and want excel on steroids this is for you.

Cons

It can’t seem to add and subtract correctly when you edit quotes. It changes prices mysteriously. Wish it was more reliable.

October 2018

Ajay from Goel TMT

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Microsoft Dynamics NAV - Re engineering software dimensions

Pros

Ease of use
Super customisable
Connectors to sync with other softwares

Cons

it should be available with other platforms like Mac etc

September 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

September 2018

Accounting software

It is very user friendly and it keeps all the required data and is helpful to generate reports for the organisation.

Pros

It is a very systematic software which adds to the functionality of accounting.

Cons

It's outlook and the format can be improvised.

September 2018

Tugrul from zooplus AG

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2018

Very easy to learn and use

Pros

The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team. An all in one program.

Cons

The implementations and additional features are most of the times very expensive.

September 2018

Kelvin from ReIgnite Consultants Ltd

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2018

Poor End-User Encounter with Dynamics NAV

Dynamics NAV is perfect in tracking the overall organization stock, but it is not reliable as it seem to have a specific implementation strategy.

Pros

I liked the ability of Dynamics NAV to track stocks across the organization. Again, it is flexible to build product range that suits the company.

Cons

Poor performance and too many workarounds that are required to match products to the specific requirement.

August 2018

Rebecca from Infinite Electronics

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

August 2018

Microsoft Dynamics NAV

Pros

It works fairly well, we are however a manufacturing company and this is made for product on the shelf. It provides all the information that I need.

Cons

At times I feel that I need to look in several spots to find the information that I need. I use the Query button the most so that I am not missing information.

August 2018

John from Highlands Coffee Company Limited

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

Microsoft Dynamics NAV is the most advanced tool for financial management.

Pros

I like Microsoft Dynamics NAV since it is easy to install and set-up. Microsoft Dynamics NAV is the best tool for any growing business since it has all the features for the capabilities of sales and marketing tracking.

Cons

Although this is the best software for financial obligations, it is not free to get a genuine version. It would be much better if they would reduce the total cost.

August 2018

Kalema from Adritex (U) Limited

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Hullo

I like it

Pros

Everything with this system is so wonderful. Like stock inventory, quotations, invoicing, Credit notes

Cons

The only thing that isn't so superb with this system is that it needs someone skilled to train others. You cannot teach it yourself

July 2018

Misbah from Human Appeal

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

Ease of use

I have used the software for almost 9 months, and have found it to be very user friendly, with excellent presentation. It is normally quick, software does not crash often and it works well for many different type of industries.

Pros

Very user friendly
Good presentation
Excellent layout - easy to search for whatever you need
Good use of headings and sub-headings
Being able to import from Excel, and transfer any journals into Excel easily

Cons

Maybe not the best for reporting purposes, or hard to find a way straight away
Could be a more efficient way to import transactions from Excel

July 2018

Roberta from Chrisanne Ltd

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Great software for companies larger than 50 employees

Pros

It is very easy to follow and has got a lot of features to offer, but they are to be added based on the companys needs

Cons

if you have inhouse IT specialist then this isnt a problem but if you need to source externally it may take a while to have new features set up and you only understand what you need additionally once you really understand the software.

July 2018

Viktoria from QM ENV

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Easy system to use

Pros

Microsoft NAV is easy to use and navigate, performs well and being in HR the functions I need are easy to get to

Cons

Not sure if this is a function selected in the implementation process but the only part I don't like is that payroll does not have access to the employee profiles and only HR can update their information

July 2018

mark from impress sensors

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

1 of 5

July 2018

NAV for production

Pros

None
Looks ok but does not do half the things that other systems can do, the sales man lied very well in the sales pitch

Cons

The product is set up for accounting and does not work properly in a production environment, traceabilty is very poor, work orders are unbelievable bad, the MPS and MRP does not work in a lean environment.
I would strongly recommend anyone to stay away from this software.

June 2018

Dave from MyBusiness

Company Size: 51-200 employees

Review Source


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

June 2018

Navision....not a platform you want to work with

Avoid this one.

Pros

This product was relatively inexpensive for an enterprise... Migrations to newer versions were problematic and ended up requiring developer support.

Cons

Upgrades always broke things. Need a dev to add new fields. Not an intuitive application. Support for it from MS is non-existent.

May 2018

Jeff from Petersen Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

4 of 5

Functionality

2 of 5

May 2018

It was horrible. The software is too temperamental.

None

Pros

There are lots of ways to gather data. The tabs are understandable to use because they are set up like other MS products

Cons

Everything has to be entered exactly correct or items will not ship. It is overwhelming and overly complicated. Impossible for those not experienced in computers.

May 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Very useful for Small to Medium Business

Very useful for Small to Medium Business

Pros

It has all the major Features of an ERP. It is easy to customized. Easy to get support. A wide range of business trust this software.

Cons

Complicated and time consuming to learn. But the company will provide training once you decided purchase the product.