Microsoft Dynamics NAV Software


55 reviews(3.5/5)
55 reviews(3.5/5)

Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite for midsize organizations. The system offers specialized functionality for manufacturing, distribution, government, retail, and other industries. The system was originally developed by Denmark-based Navision A/S until it was acquired by Microsoft in 2002.

Microsoft Dynamics NAV offers applications for financial management, human resources management, manufacturing, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. The functionality is particularly designed for manufacturing and distribution sector. The system is known for being highly customizable and partners have developed a long list of industry-specific configurations to serve various vertical markets.

Microsoft Dynamics NAV deploys on the Windows operating system and Microsoft SQL Server, and is developed in the .NET framework, all of which are core Microsoft platform technologies. This offers customers a tightly integrated stack from infrastructure to application. The system is deployed on-site or hosted for an additional fee.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

55 Reviews of Microsoft Dynamics NAV

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  • Tugrul from zooplus AG

    Number of employees: 201-500 employees

    September 2018

    Very easy to learn and use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The program is very easy to learn and use for sales team, customer service team, accountants and warehouse team. An all in one program.

    Cons

    The implementations and additional features are most of the times very expensive.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kelvin from ReIgnite Consultants Ltd

    Number of employees: 1,001-5,000 employees

    September 2018

    Poor End-User Encounter with Dynamics NAV

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Dynamics NAV is perfect in tracking the overall organization stock, but it is not reliable as it seem to have a specific implementation strategy.

    Pros

    I liked the ability of Dynamics NAV to track stocks across the organization. Again, it is flexible to build product range that suits the company.

    Cons

    Poor performance and too many workarounds that are required to match products to the specific requirement.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rebecca from Infinite Electronics

    Specialty: Manufacturing

    Number of employees: 501-1,000 employees

    August 2018

    Microsoft Dynamics NAV

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It works fairly well, we are however a manufacturing company and this is made for product on the shelf. It provides all the information that I need.

    Cons

    At times I feel that I need to look in several spots to find the information that I need. I use the Query button the most so that I am not missing information.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • John from Highlands Coffee Company Limited

    Specialty: Food / Beverage

    Number of employees: 51-200 employees

    August 2018

    Microsoft Dynamics NAV is the most advanced tool for financial management.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like Microsoft Dynamics NAV since it is easy to install and set-up. Microsoft Dynamics NAV is the best tool for any growing business since it has all the features for the capabilities of sales and marketing tracking.

    Cons

    Although this is the best software for financial obligations, it is not free to get a genuine version. It would be much better if they would reduce the total cost.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kalema from Adritex (U) Limited

    Specialty: Engineering

    Number of employees: 201-500 employees

    August 2018

    Hullo

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like it

    Pros

    Everything with this system is so wonderful. Like stock inventory, quotations, invoicing, Credit notes

    Cons

    The only thing that isn't so superb with this system is that it needs someone skilled to train others. You cannot teach it yourself

    This review was submitted organically. No incentive was offered
    Review Source
  • Misbah from Human Appeal

    Specialty: Other

    Number of employees: 51-200 employees

    July 2018

    Ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have used the software for almost 9 months, and have found it to be very user friendly, with excellent presentation. It is normally quick, software does not crash often and it works well for many different type of industries.

    Pros

    Very user friendly
    Good presentation
    Excellent layout - easy to search for whatever you need
    Good use of headings and sub-headings
    Being able to import from Excel, and transfer any journals into Excel easily

    Cons

    Maybe not the best for reporting purposes, or hard to find a way straight away
    Could be a more efficient way to import transactions from Excel

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Roberta from Chrisanne Ltd

    July 2018

    Great software for companies larger than 50 employees

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to follow and has got a lot of features to offer, but they are to be added based on the companys needs

    Cons

    if you have inhouse IT specialist then this isnt a problem but if you need to source externally it may take a while to have new features set up and you only understand what you need additionally once you really understand the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Viktoria from QM ENV

    Specialty: Construction / Contracting

    Number of employees: 201-500 employees

    July 2018

    Easy system to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Microsoft NAV is easy to use and navigate, performs well and being in HR the functions I need are easy to get to

    Cons

    Not sure if this is a function selected in the implementation process but the only part I don't like is that payroll does not have access to the employee profiles and only HR can update their information

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • mark from impress sensors

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    July 2018

    NAV for production

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    None
    Looks ok but does not do half the things that other systems can do, the sales man lied very well in the sales pitch

    Cons

    The product is set up for accounting and does not work properly in a production environment, traceabilty is very poor, work orders are unbelievable bad, the MPS and MRP does not work in a lean environment.
    I would strongly recommend anyone to stay away from this software.

    This review was submitted organically. No incentive was offered
    Review Source
  • Dave from MyBusiness

    Specialty: Software / Technology

    Number of employees: 51-200 employees

    June 2018

    Navision....not a platform you want to work with

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Avoid this one.

    Pros

    This product was relatively inexpensive for an enterprise... Migrations to newer versions were problematic and ended up requiring developer support.

    Cons

    Upgrades always broke things. Need a dev to add new fields. Not an intuitive application. Support for it from MS is non-existent.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jeff from Petersen Inc.

    Number of employees: 201-500 employees

    May 2018

    It was horrible. The software is too temperamental.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    None

    Pros

    There are lots of ways to gather data. The tabs are understandable to use because they are set up like other MS products

    Cons

    Everything has to be entered exactly correct or items will not ship. It is overwhelming and overly complicated. Impossible for those not experienced in computers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    May 2018

    Very useful for Small to Medium Business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very useful for Small to Medium Business

    Pros

    It has all the major Features of an ERP. It is easy to customized. Easy to get support. A wide range of business trust this software.

    Cons

    Complicated and time consuming to learn. But the company will provide training once you decided purchase the product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • colin from WAA

    Number of employees: 51-200 employees

    May 2018

    Very disappointed in access to the training

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Hopefully it works better than the setup for access to training

    Pros

    We haven't even been able to access the software yet, we are stuck trying to get into the training videos. I have heard great things.....but so far very dissapointed

    Cons

    the service provider is directing our users to gain access through the software company, who keeps sending us instructions that are not working. Simply put, our accounts are registered but they will/can not provide our usernames with passwords....worked with many different companies and nothing has been this difficult before

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Peter from Publishing Company

    Number of employees: 11-50 employees

    March 2018

    Full of unrealised potential

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.

    Cons

    Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag.

    Value for money is the main reason I have marked this application down.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Yessica from Barceló Santo Domingo

    February 2018

    A good software for accounting process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's easy to run reports, since all the information you may need is in the software and its easily to customize it.

    Pros

    We use it for all our accounting process, to generate invoices, customer's database, and sales report. It's easy to use, you'll be able to customize the info you want to have it on hand.

    Cons

    Some times it can run slowly, if there are too many process at once. It will take a lot of practice to fully manage this software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kemi from Sean Business Solution

    Specialty: Consulting

    Number of employees: 2-10 employees

    February 2018

    Working on Microsoft Dynamics NAV is very easy and has microsoft excel feel which makes it easy for users to adapt

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is a good software to manage a mid size company operational process

    Pros

    Its simple to use
    It has all the major Features of an ERP (i.e Financial, Receivable, Payable, Sales order processing, Purchase order processing, HR, BAnk Management, etc)
    It is easy to customised
    It is easy to get support

    Cons

    I do not like the fact that Payroll has to be customised
    The inbuilt reports feature is not fantastic

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Erin from Ansara

    January 2018

    Account and financial record needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Accounting, G/L/ Receivables. Fairly straightforward and easy to use. Use from time it was GP 10. Standard reports were easy to use.


    Cons

    Glitches from time to time, we only had a certain amount of users accounts purchased and at times had more people trying to use so couldn't log in, but that isnt a software con. Just a con that you have to purchase a number of users.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Elizabeth from New Hope Services, Inc.

    Specialty: Non-Profit

    Number of employees: 51-200 employees

    December 2017

    Financial package

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We use NAV for all our accounting needs -- G/L, accounts payable/receivable, payroll. Easy to use and reports are simple to set up.

    Cons

    occasional glitches after upgrades, but that's to be expected and they are corrected quickly. We receive good support from our service provider.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 11-50 employees

    December 2017

    Great cloud based solution for small-medium businesses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Keeps all our business data in one spot. Very easy for everyone do to their own paperwork.

    Pros

    Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.

    Cons

    Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Swati from Seasons furnishings ltd

    November 2017

    It's complicated

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    1. I like the inventory management features.
    2. It's reduce paper work.
    3. Excel function is user friendly.

    Cons

    1. It's too pricey.
    2. It's become slow when number of users increased.
    3. Lot of training is required for set up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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