Microsoft Dynamics NAV is an enterprise resource planning (ERP) software suite for midsize organizations. The system offers specialized functionality for manufacturing, distribution, government, retail, and other industries. The system was originally developed by Denmark-based Navision A/S until it was acquired by Microsoft in 2002.
Microsoft Dynamics NAV offers applications for financial management, human resources management, manufacturing, multiple and international sites, project management, sales and marketing, service management, supply chain management and business intelligence. The functionality is particularly designed for manufacturing and distribution sector. The system is known for being highly customizable and partners have developed a long list of industry-specific configurations to serve various vertical markets.
Microsoft Dynamics NAV deploys on the Windows operating system and Microsoft SQL Server, and is developed in the .NET framework, all of which are core Microsoft platform technologies. This offers customers a tightly integrated stack from infrastructure to application. The system is deployed on-site or hosted for an additional fee.
Kemi from Sean Business Solution
Specialty: Consulting
Employees number: 2-10 employees
February 2018
February 2018
It is a good software to manage a mid size company operational process
Its simple to use
It has all the major Features of an ERP (i.e Financial, Receivable, Payable, Sales order processing, Purchase order processing, HR, BAnk Management, etc)
It is easy to customised
It is easy to get support
I do not like the fact that Payroll has to be customised
The inbuilt reports feature is not fantastic
Elizabeth from New Hope Services, Inc.
Specialty: Non-Profit
Employees number: 51-200 employees
December 2017
December 2017
We use NAV for all our accounting needs -- G/L, accounts payable/receivable, payroll. Easy to use and reports are simple to set up.
occasional glitches after upgrades, but that's to be expected and they are corrected quickly. We receive good support from our service provider.
Dong from Naviworld
Specialty: Software / Technology
Employees number: 51-200 employees
November 2017
November 2017
Good for trading company
Dynamic Nav is very useful for Small Size Business Company. An easy to use in ERP system and easy to cuztomize
With Dynamic Nav, It still not much automatic in process. About attached document, It is not useful.
Brian from Smiths Power
Specialty: Manufacturing
Employees number: 1,001-5,000 employees
November 2017
November 2017
very easy to navigate, most people can step in and be able to navigate this program. It certainly takes time off of my daily tasks!
Gary from Evans Cycles
Specialty: Retail
Employees number: 1,001-5,000 employees
October 2017
October 2017
I can't find one possible highlight at all. It will drain your energy and extinguish your very soul.
The least user friendly system you will ever have the misfortune to use. It will make your working day so much longer and less bearable and turn easy tasks into impossible nightmares.
JB from ENGINEERING
Specialty: Engineering
Employees number: 51-200 employees
April 2017
April 2017
As a Project Manager, MS Nav is more of a hassle than it should be. No fields automatically fill and you are often entering the same information multiple time.
For example, even though you Login with your Username and Password - You must fill in Who you are, What Division you work for, What Sub Company you Work for, List your manager, the Date - All just to write an order. Also, each line item in a PO requires the date to be entered 3x and the job number to be typed after each item. Unacceptable when it comes to productivity and user friendliness
It better than paper...
See review above
victor from construction
Specialty: Construction / Contracting
Employees number: 51-200 employees
March 2017
March 2017
I use it daily. it may be a great accounting program but a very poor construction project quoting tool
For my job there is no Pros
Complicated and time consuming to learn. Should not be used as a program to quote multiple components for projects.
Fiona from Eagle Properties inc.
Specialty: Property Management
Employees number: 11-50 employees
January 2017
January 2017
I liked the solution so far, it's easy to learn and use, even if requires some time to understand the logic. Just as any other software I guess. Together, it's a great solution, allows us to manage all aspects from accounting to leasing to reporting. We use it on a subscription base.
Flexible can be adjusted to our business. NAV partner Admiral is very supportive. We liked subscription option, did not need to invest upfront. Integrated accounting and lease management allow having all numbers in one place and it gets easy to analyze. Much faster tenant billing process than we had before. Good training material from Soft4RealEstate.
Smart NAV partner is needed. Even with a subscription, there is a set-up fee and we had to invest some amounts into development. But now we have what we need. Much of info on NAV in Customersource, but need time to search for it.
Take more training to learn how to use the system. Repeat the training after 3 and 6 month - then the implementer suggests more efficient ways how to use the system and our users had experience and questions how they want to use the system.
Nitin from Classic Group
Specialty: Engineering
Employees number: 2-10 employees
January 2017
January 2017
Not a good Support from Microsoft. There is no control of Microsoft Regional Team on their Chanel Partners who is spoiling the reputation of Microsoft Products. They are only interested in selling the Numbers of Licenses. No monitoring from Microsoft even on cheating cases disputed cases by their Chanel partners.
Microsoft Navision Product would be Great through Proper implementation as all you required, Must have Microsoft Regional Team support for Monitoring partners implementation activities.
That NAV is customizable with good Features for Small Businesses. But Partner selection is Crucial!
Microsoft is not supportive of customers issues . There was no training materials Manuals provided, Even the customer Source Login do not provide the required information & control to customer.
Be careful while selecting the Microsoft Partner.
I don't have many good things to say about this program. But like to advise. If at all you want to use Navision, Before making any initial payment clarify all the required Points in Details with descriptions in Black & White.
Allan from Third Coast Terminals
Specialty: Chemicals
Employees number: 51-200 employees
November 2016
November 2016
I used NAV in the oilfield and was part of the implementation process in the US. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customizations can get expensive if you need features that are not out of the box.
Relatively easy implementation process with a short learning curve for most users. Has a lot of good features.
Amanda from The Peaks of Eagle Ridge
Specialty: Property Management
September 2016
September 2016
It's a detailed program that would be great if accounting was all you required. I don't like anything about the product or vendor when cost comparison is done. This program could be provided by a number of other software programs at a fraction of the cost. Sorry I don't have many good things to say about this program.
Ridiculously expensive and not even close to what any other software company charges for basic accounting. This program was sold to me as a property management software, I see nothing but basic accounting features that is offered by many other software companies at a 10th of the cost. Needless to say we'll be moving on to an alternate software program that I don't have to give up my first born for. Get your wallet out if you want Microsoft NAV, it will cost you dearly! Microsoft is little to no help and in my opinion is there to protect the individual providers and not the paying customer!
That NAV is customize able but at an extremely high cost to you. Microsoft is little to no help with subscription issues and questionable subscriptions. There was absolutely no training materials provided, no access to online support or telephone support. The only support was through email and sometimes it takes days to receive an answer so you're stuck in limbo.
Raul from Simply Wireless
Specialty: Retail
September 2016
September 2016
NAV allows you to keep strict control of your processes and accounts but is flexible enough that you can custmize the information you want to manage, the workflow and the user's roles.
It requires a good amount of training and a lot of support for the initial setup.
Make sure you explain your needs and how your business work to the person is demonstrating the software so he can create a good environment where you can appreciate the advantages of the software based on your needs.
Sheina from Geep
Specialty: Software / Technology
September 2016
September 2016
The ability to setup multiple dimension to view financial results. Easy to use account schedules. Easy to learn.
Error messages are not easily understood by end users.
Ensure that the installers understand your business and your vision for future reporting.
Manisha from SFC
Specialty: Software / Technology
September 2016
September 2016
The product is upgraded regularly to provide a base platform that is extremely cutting edge.
The product requires understanding of fundamental business practices which some customers may not be familiar with.
It is very important to understand your business needs and evaluate the software for the specific must-have or optional requirements.
AMGAD from gta aviation
Specialty: Hospitality / Travel
September 2016
September 2016
EASY TO NAVIGATE, VERY GOOD CONTROL, GOOD EXPORT TO EXCEL
THE VENDOR CAN OFFER IT WITH A LOWER PRICE AND WITH MANY FEATURES
i DO NOT HAVE ANY OTHER RECOMMENDATION FOR OTHERS AS IT DEFFER FROM A PERSON TO PERSON
Rameez from Mount Pleasant Group
Specialty: Healthcare / Social Services
September 2016
September 2016
Its vast ability to manage your business and ease to use
Few more clicks comparatively and some training required
Its a very good Enterprise Resource Planning (ERP) software for Small Medium Businesses (SMBs)
Eric from AmeriBen
Specialty: Insurance
September 2016
September 2016
NAV is fairly easy to use, it has become more familiar with other Microsoft products which makes it easier for a new person to learn the navigation. It is good for basic needs when you don't have a complicated business.
Not as robust as many other platforms like Oracle, lacks some of the bells and whistles of the higher end platforms.
If you are a non-complex business, non-international, and don't need the extra bells and whistles...this is a good choice.
Gary from QM LP
Specialty: Construction / Contracting
July 2016
July 2016
1. Like the excel function on NAV screen where you can dump out any info onto excel for external reporting.
2. Like the ability to setup permissions on record level. for example, can setup permissions where a user can see Purchase invoices for a particular vendor.
3.
1. Doesn't have a good approval chain process for purchasing documents. Very linear approach based on amount.
2. Microsoft customer support comes at a price and even with that they dont touch any customized function and ask you to get back to partner for fix
Give proper time to evaluate your business needs vs NAV functionality to figure out customization. Once system goes live it is very time and cost consuming to make changes to the system.
Deepak from Asian Paints
Specialty: Manufacturing
July 2015
July 2015
MS Dynamics is pretty user-friendly considering the other CRM products in the market. It's got a pretty good coverage in terms of customer engagement process. Right from Presales interaction center to post sales Services, it covers most processes. Microsoft as a vendor is placed well to offer this as a cloud offering as its also owns Azzure
MS Dynamics does have a mobile app for Apple devices which is pretty useful and easy to use. That helps in user adoption on field.
The support provided by MS is good, but gets activated only when situation gets into emergency mode.
The comercials could have been more affordable. I would have loved more seamless integration between Dynamics and Navision as both are from the same family. Easy to deploy mobile applications for Andriod phone is something which would have been really useful
I would recommend the following
CRM implementations are tough and adoptions are generally difficult to achieve overnight. Hence be very sure of the business requirements and deliver what is required and adds value to the users
Pl. do conduct a pilot. Take a cloud account if possible and then try it in one market
Pl. make an assessment of the change in working behavior in the users required before implementation
Pl. have a tight governance over the project once you decide
Deepak from Asian Paints
Specialty: Chemicals
June 2015
June 2015
Its best suited for our type of business wherein we need to deploy standalone on premise instances and user adoption needs to be natural not forced. Its been good and we have been running on it for nearly a decade now for our international operations
Mobility support is something which I could really appreciate
Be clear on what functionalities are core and what are good to have
Be aware of the profile of your user
Take cognizance of the infra and network links available
Be sure of the inmplementation vendor as he makes a huge difference
Keep Microsoft in the loop during implemementation
Peter from Publishing Company
Employees number: 11-50 employees
March 2018
March 2018
I've evaluated NAV for other roles and now I have been using the product I am convinced that it is a very powerful product when configured correctly. It has options for many roles and the ability to configure the system exists but is limited by design.
Very high cost support and difficult nature of upgrades is a real turn off. Each version upgrade is treated as a new deployment. Lacks the ability to make even the most basic changes without partner assistance or developer licence. While the product has a lot of potential I would be reluctant to upgrade an old version as I feel there are other products out there which can do the same job with a much more reasonable price tag.
Value for money is the main reason I have marked this application down.
Yessica from Barceló Santo Domingo
February 2018
February 2018
It's easy to run reports, since all the information you may need is in the software and its easily to customize it.
We use it for all our accounting process, to generate invoices, customer's database, and sales report. It's easy to use, you'll be able to customize the info you want to have it on hand.
Some times it can run slowly, if there are too many process at once. It will take a lot of practice to fully manage this software.
Erin from Ansara
January 2018
January 2018
Accounting, G/L/ Receivables. Fairly straightforward and easy to use. Use from time it was GP 10. Standard reports were easy to use.
Glitches from time to time, we only had a certain amount of users accounts purchased and at times had more people trying to use so couldn't log in, but that isnt a software con. Just a con that you have to purchase a number of users.
December 2017
December 2017
Keeps all our business data in one spot. Very easy for everyone do to their own paperwork.
Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.
Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.
Swati from Seasons furnishings ltd
November 2017
November 2017
1. I like the inventory management features.
2. It's reduce paper work.
3. Excel function is user friendly.
1. It's too pricey.
2. It's become slow when number of users increased.
3. Lot of training is required for set up.
Shellyane from Selco
October 2017
October 2017
Great store for customer information and data, relatively simple to get to grips with, and an efficient search function.
Can run slowly if there are a high number of users, and missing some features like batch c and p. That would be useful and time-saving.
Lacey from Blackfoot
September 2017
September 2017
The dashboards and deal registration for our sales team works well. Advanced finds have been helpful.
ClickDimensions as a marketing tool is hard to navigate. And I don't feel like the modules make sense.
Renate from Gert Lichius Real Estate Ltd.
Employees number: 11-50 employees
May 2017
May 2017
We can provide better customer service because everybody finds their needed information faster and more secure. That is a big advantage for all.
The best thing is that we got rid of many Excel-files that provided the connections between our individual tasks. Now there all data in one place and everybody can can get to their taks-realted information and data easliy. That is a big progress for all!
Due to the one-software-covers-the-whole-company idea, it is complex and needs some training. But the PMX-people are always there for us on the other hand.
Thomas from Gert Lichius Real Estate Ltd.
Employees number: 11-50 employees
May 2017
May 2017
Better collaboration, higher transparency, less redundant data and work.
With PMX Property Management we can manage almost our entire operations with this solution. We especially like that the solution provides a very stong and flexible accounting base with a lot of reporting tools available.
As with every integrated solution people have to adapt to the fact that all information is in one data base afterwards. The learning process for everybody that one's actions / entries influence all others takes some time.
Suman from A M Marketplaces Private Limited
Employees number: 501-1,000 employees
May 2017
May 2017
It Helped our Company to Automate Essential Business Process With the help of Information Technology.
Its User Interface and Very Less Consumption of System Resources is one of the very best Features of this ERP Software.
Vey Bad Service Quality of The company Which Helped to Implement this ERP In our company.
They Took More than a Year to Implement This Software but Yet Its under Process.
Wholesaler
August 2012
August 2012
Since our upgrade from NAV 4.0 to the cloud based NAV 2009 R2 solution our business changed a lot. Despite a relatively high fluctuation of employees and also sales our ERP solution has never been a concern. As we outsourced almost all our hardware to the cloud we didn't suffer from high fix cost when our business didn't go as expected and the Albrecht Solutions NAV 2009 in the cloud proves it's value again at the moment as our Business is picking up again. One phone call and a new virtualized work station is set up, including desktop, user rights and mobile access which allows most of our employees to work from home at least one day a week. Our employees love the clean and self explaining GUI of Microsoft Dynamics NAV 2009 which integrates into the Microsoft world perfectly. In case assistance is required we benefit from our single point of contact at Albrecht Solutions and our monthly flat rate support hours wich are included in our customized SLA. We are very much loocking forward to new business challenges then we know we have a flexible, powerful and state of the art IT solution in the back that lets us concentrate on our key competences.
Raquel
February 2018
February 2018
John Employees number: 51-200 employees
December 2017
December 2017
Martin from Y&R Group Switzerland
Employees number: 51-200 employees
March 2017
March 2017
Theodore from blue Technology Co., Ltd.
Employees number: 51-200 employees
December 2016
December 2016
Marcus Employees number: 11-50 employees
February 2016
February 2016