MineralTree is a cloud-based payment automation and invoicing solution that caters to small and midsize businesses. By integrating with NetSuite, Intacct, Microsoft Dynamics GP and QuickBooks, MineralTree allows users to maintain their existing accounting system and payment workflow while managing their payment process.

The solution features a bi-directional sync between both systems so that all data can be shared between the two. MineralTree provides users functionalities to issue payments by check, ACH​ or credit card and automates the entire paying process once payments are approved. Users can use the existing workflows for routing invoices for approval. The solution also separates user types, meaning MineralTree is optimized for the person using it, including Accounting Managers, Approvers and more.

MineralTree provides services on an annual subscription basis. This package includes support through an online knowledge base and via phone and email.



58 Reviews of MineralTree

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 58 reviews

November 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Another way to pay the bill

Pros

It's easy to pay your bills or charge somebody than the original way of doing in with paper.

Cons

It can be tricky to figure out when first using it.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

Works Well, Easily Integrates To NetSuite

I am an ERP deployment and systems manager with many years (10+) of experience in SMB and large company platforms.

Pros

Mineraltree Invoice to Pay greatly reduces the workload on accounting departments by automating much of their AP functionality. It provides a solid platform for documentation, and greatly reduces paper consumption while all but eliminating checks.

It also integrates easily with NetSuite, and has good pre-deployment support from their support team(s).

Cons

Like most cloud-based solutions, it can and does slow down from time to time. If your organization is moving from on-premise software into the cloud, this is a fact of life that you will learn. In fairness, MineralTree is no worse than any other cloud platform, be it NetSuite or any other. I state this simply to help set expectations and to help others avoid disappointment.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Seamless process for invoice processing

Pros

Mineral tree's alert system makes sure that all parties who need to submit expense reports or freelancer invoices are able to do so quickly, and can update those involved on the status of their claims/payments without bothering our finance team constantly to check status.

Cons

The user interface isn't great, but that is more about personal preference than any functionality issues.

July 2018

Brianm from Bizness Apps, Inc

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

What a relief!

Pros

This software is easy to set up and easy to use. PDF'ing and creating bills in Netsuite is super convenient and the approval trails work as intended.

Cons

My only complaint is the less than real time sync with Netsuite. It's minor, but after you create bills in the platform you have to wait several minutes before they sync to Netsuite and can be submitted.

July 2018

Stuart from RealTracs, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

MineralTree has been a fantastic application for our company's AP processes.

Pros

MineralTree eliminated our paper check system.
The user interface is intuitive.
The dual authentication process ensures system security.
Invoice validation by responsible parties is quick and easy.
Invoice approval by department heads, executives and board members can be done remotely.
Invoice payments have short turnaround time when needed.
MineralTree has made changes based on customer feedback.
Integration with our accounting software has been streamlined without dual entry for AP.

Cons

The refresh process is slow when approving invoices for final payment.
Viewing multiple invoices for payment could have better navigation.
When paying invoices, I have to scroll to see the approvers (icon) for every invoice. Should be moved up to be visible without scrolling.

July 2018

Sylvia from GoSpotCheck

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Helped speed up our AP Process

Pros

It has removed a lot of the manual work and allowed for a quicker more accurate process. It is also a great value for the money!

Cons

Sometimes we have syncing issues between NetSuite and the platform, but support is quick to respond.

July 2018

Stephen from Enevo Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Easy to Use, quick implementation process, and great value for the service!

Pros

Mineraltree is an easy to use interface with high powered tech behind it. It saves us multiple headcounts at a fraction of the cost while providing us accurate data quickly.

Cons

There is a lack of customisability which I view as both good and bad. While it hurts my user experience it shows a focus on creating a better overall product across all customers.

June 2018

Ken from Greenfield Senior Living at Cross Keys

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2018

Mineral Tree has made our company's AP process much more efficient.

Pros

The automated capturing of the invoices, the time saved, and most importantly the customer service/MT team.

Cons

The inability to easily search for past vendor payments & invoices, from the invoice posting screen.

June 2018

Teressa from RealTracs, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Very simple, streamlined process for paying invoices!

Saves a ton of time on AP entry and removes the need for all physical document storage.

Pros

We love the integration with Quickbooks Online! It adds the bill automatically, then matches it to the payment that comes through the bank. So much time is saved on manual entry.

Cons

There is a small period of time when you get up and running that the ACH function will take longer to hit vendor accounts (5-7 days rather than 2-3 days). Once you get over that stage, it works great.

June 2018

Darcy from Shasta Mosquito and Vector Control District

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

I have used many features of the mineraltree system and found each one user friendly.

Ease of tracking, reconciling and vendor payments

Pros

The mineraltree system seems to be ahead of most. The sync capabilities with various accounting software has made invoice paying less cumbersome. The ability to scan invoices and able to search and retrieve for verification has been eased. Our approval process is a two part and being able to simply scan, submit, verify and pay has cut down on wasted time as well as wasted money. We currently use QuickBooks and have found the sync process is easy and fast. We are able to get vendors paid and payments posted quickly. The ACH payment process in the beginning took some getting use to but now that I am use to the process, it is my preference however not all vendors we deal with utilize ACH yet. Overall, we have been very happy with all mineraltree has to offer and all their improvements over the years.

Cons

It took some getting use to but as with any software there is a learning curve. ACH payments are the most difficult if you are syncing with Quickbooks and your bank. When a ACH payment is paid its not broken out in your banking reconciliation as to who was paid it is just an amount so if you have multiple ACH payments on the same day it is not clear who is paid what. I have learned to date my payments days apart as to not have this lump sum amount. I find it very simple now and just requires a payment date to be entered in mineraltree that separates ACH payments.

April 2018

Deven from University

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

worked well enough

Pros

The product worked for our business when we first started up. It did our business invoices well. No complaints there.

Cons

There are a lot more software programs that work better and easier as well as offer more for the money.

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

MineralTree is extremely intuitive, and an effective AP tool

Pros

The product is great for a small business who uses quickbooks. You can assign approvers, and manage AP efficiently.

Cons

This software can be glitchy. I would like reports which tell me which invoices are stuck with certain approvers.

March 2018

Serafima from Faraday Pharmaceuticals

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

3 of 5

March 2018

It's been a mostly "meh" experience

Pros

The ability to have multiple vendors send their invoices to one repository versus me having to send everything in. Also, that, for the most part, checks are being cut someplace else.

Cons

It is a very clunky software. It takes a while for pages to load or won't load at all so have to refresh the page. It's hard to navigate back to the page you were looking at RIGHT before, you always seem to have to go back to the home screen. Example- I want to review invoices for Company A. Instead of being able to click from one invoice to the next, I have to go to the search tab and re-find that company to go back to the company page, find the invoice I was looking for. Each time i'm looking at a company. Also,

March 2018

Jennifer (Miki) from God's World Publications, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

MineralTree has assisted me by allowing me to use email less & by tracking the history of invoices.

Better time management and a faster way to get items approved so I may pay them quickly.

Pros

I like that I may use it with Intacct fairly efficiently. My emails have gone down exponentially since we added MineralTree last year. With so many people offsite, plus with certain in-house authorizers known to lose paperwork, digital was the way to go. However, by using email to send invoices and get the approvals back, I felt like all I did was babysit my A/P email all day, not to mention that I had to stalk some people who simply refused to address the emails. Now I can have most invoices sent by email to my invoice reader account, which drops into MineralTree. I can access it ASAP, or let it read it. If the vendor has one approver, that's set up too, hence cutting down a lot of time attempting to get a simple code and approve done. Truly a time saver.

Cons

There are times I get shuttled into places I didn't attempt to go to, so the system will begin filling in account codes, the wrong approver, etc. Other times I sit waiting for my screen to move, which takes away some of the efficiency I got back from moving things out of email. About 30% of the time, I have to kill the tab, sign back in, and start over. There are times it's my fault because I clicked on something too quickly, but sometimes it just "happens". Glitches are fairly frequent compared to Intacct.

March 2018

Dustin from Financial Consulting

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Best valued software we have added to our organization in a long time! it's so effecient

Comdata cash back Increased efficiency Increased transparency cloud based operating system

Pros

Customer service is always a phone call away and willing to solve any problem that we run into. Also the software has created much needed transparency for our organization and allowed for our app process to be mobilized and no longer require executives in the office to execute. Not only does the software pay for itself we also have saved hundreds on postage!

Cons

The software has its moments where it is clunky and we are not allowed to make minor changes with completely locking or unlocking editing powers. Also it does not enable the end users to fully track their invoices with as much breath as we would hope. Then there are the little system quirks like having to constantly refresh the keys. With having multiple organizations this become quite the task when they start dropping connection. Then the other pain point would be the bathing to our GL system utilizing GP. Payment batches are delayed a day, and the invoices are all posted to one day instead of their invoice date which would be preferred. Posting at month end with two open periods is a nightmare!

March 2018

Lewis from BFS Capital

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

2 of 5

March 2018

Good, with a few issues

Better more detailed control over invoice routing. Easier to determine approval has occurred when selecting invoices for payment.

Pros

Fast Startup, easy to use interface. Replaces the need to scan A/P invoices and checks for archiving. Gives more research ability to users.

Cons

System is slow. lack of some basic tools to easily navigate. Have to use 2 logins for different roles, lack of intercompany functionality. Very hard to mass update vendor routing / approval rules. Needs to ability to designate full detail for certain vendors, summary for others.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Seamless AP automation

Reduced AP processing time about 80%.

Pros

Very much like that it integrates directly with our accounting system (we use Sage Intacct). We also wanted a solution with very accurate scanning / input of invoices and that directly supported multiple payment methods. We have been very happy with Mineraltree and believe it has reduced our AP proocessing time by about 80%.

Cons

Overall we have been very happy with the software. It would be nice if you could email a copy of invoice directly from application when you need to refer it to someone for a question but overall this is a minor issue.

Response from MineralTree of MineralTree

Replied March 2018

We appreciate you taking the time to provide a review for MineralTree. 80% reduction in accounts payable processing time is an excellent endorsement to validate just how effective automation is and it's great that you have benefited from MineralTree. I would love the chance to thank you and have included my contact information here.

March 2018

Jeff from GSP LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

We have been using for a couple years and are very pleased. Big time saver for payables

Pros

Low setup cost, great customer service which we have barely had to use, excellent training and updatees

Cons

Would like to see more enhancements to software/system and the ability to add documents to the system for specific vendor or inhouse use

Response from MineralTree of MineralTree

Replied March 2018

Hi Jeff, Thank you so much for your excellent review of MineralTree. We continue to be thrilled with the results companies, like yours, have derived when they make the move to an automated AP process and clearly you are seeing an impact in the overall reduction of time.

February 2018

Lauren from appneta

Company Size: 201-500 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

5 of 5

February 2018

Great for a growing company

Pros

We used this product to automate the AP process in my previous company. It really simplified the approvals process. Great workflow functionality.

Cons

Not needed at all companies. This software is really for a company with high transaction volume and many approval levels.

December 2017

Ivan from FirstFuel Software

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

My experience using MineralTree has been great. I wish I knew about it earlier in my career.

Pros

-The two way communication between our accounting software and MineralTree
-Real time updates
-User friendly
-no need to print checks on our end our log into the bank to set up ach batches
-minimizes the risk of duplicate payments as it automatically marks things paid in the accounting software