--- title: "MineralTree TotalAP Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MineralTree TotalAP. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MineralTree TotalAP is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/mineraltree-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Insurance Accounting Software](https://www.softwareadvice.com/accounting/insurance-software-comparison/) / [MineralTree TotalAP](https://www.softwareadvice.com/accounting/mineraltree-profile/) / MineralTree TotalAP Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/mineraltree-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/mineraltree-profile/alternatives/) # MineralTree TotalAP User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 77 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.6/5 - Value for money: 4.4/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 39 reviews (51%) - 4 stars: 32 reviews (42%) - 3 stars: 5 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - We switched to MineralTree for accounts payable last year, and the review process for submitting invoices to Finance is relatively seamless. - The layout and functionality are two highlights. ## MineralTree TotalAP customer reviews Showing reviews 1-25 of 77 (page 1). ### Cost effective end-to-end AP automation solutions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Philanthropy - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered It was very helpful to have system implemented before we went to work from home due to the COVID crisis. Were easily able to manage the invoice to pay process with employees working remotely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Integrated very well with accouting package (Sage Intacct). We were able to get up and running quickly. Like that it is an end to end solution: invoice capture, routing and payments within one application. #### Cons Very little that we don't like. Would be helpful to be able to message and/or email staff on questions about an invoice while in application. --- ### I have used many features of the mineraltree system and found each one user friendly. - Overall rating: 5/5 - Reviewer: Darcy B. - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Ease of tracking, reconciling and vendor payments #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The mineraltree system seems to be ahead of most. The sync capabilities with various accounting software has made invoice paying less cumbersome. The ability to scan invoices and able to search and retrieve for verification has been eased. Our approval process is a two part and being able to simply scan, submit, verify and pay has cut down on wasted time as well as wasted money. We currently use QuickBooks and have found the sync process is easy and fast. We are able to get vendors paid and payments posted quickly. The ACH payment process in the beginning took some getting use to but now that I am use to the process, it is my preference however not all vendors we deal with utilize ACH yet. Overall, we have been very happy with all mineraltree has to offer and all their improvements over the years. #### Cons It took some getting use to but as with any software there is a learning curve. ACH payments are the most difficult if you are syncing with Quickbooks and your bank. When a ACH payment is paid its not broken out in your banking reconciliation as to who was paid it is just an amount so if you have multiple ACH payments on the same day it is not clear who is paid what. I have learned to date my payments days apart as to not have this lump sum amount. I find it very simple now and just requires a payment date to be entered in mineraltree that separates ACH payments. --- ### It's been a mostly "meh" experience - Overall rating: 3/5 - Reviewer: Serafima G. - Verified reviewer: Yes - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros The ability to have multiple vendors send their invoices to one repository versus me having to send everything in. Also, that, for the most part, checks are being cut someplace else. #### Cons It is a very clunky software. It takes a while for pages to load or won't load at all so have to refresh the page. It's hard to navigate back to the page you were looking at RIGHT before, you always seem to have to go back to the home screen. Example- I want to review invoices for Company A. Instead of being able to click from one invoice to the next, I have to go to the search tab and re-find that company to go back to the company page, find the invoice I was looking for. Each time i'm looking at a company. Also, --- ### Great Tool To Streamline AP Invoice Entry and Payments - Overall rating: 5/5 - Reviewer: Brooke R. - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered MineralTree has been great to work with-especially in terms of feedback. When we originally started using the software, some features were missing that we really wanted to see added, so we shared our feedback with the CS Team and our requests were answered in the next two releases. That is immensely valuable as we know that if our needs ever changed and we required the software to function in a different capacity, we could work with the MineralTree team to devise a solution to fit our needs. There have been very few issues thus far, the only one worth mentioning being a glitch that caused a delay in invoice processing for a day or two; upon reporting the issue the team immediately responded and kept us informed of the status of the fix so we were never left wondering. The amount of time spent capturing vendor invoices has been greatly reduced, and errors minimized since entry is automated. Now, instead of spending time on data entry we can automate that portion and better utilize our staff for approval and review, and other more meaningful tasks that can add value to the business versus simply keying in invoices. While we don't utilize the system for Payments currently, I've personally used the software for another business and leveraged Payments. The Payments made check issue incredibly easy, especially when the check-signer was busy or out-of-town. Overall, highly recommend and very pleased. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use, streamlined AP processes well, highly responsive customer service team, very collaborative and user-focused. Not a sign-up and never hear from them again kind of company - very engaged and a rarity in today's marketplace. #### Cons Would like the window pop-up for invoice entry to be larger so it fills more of the screen overall like the homepage does. Other than that, really no complaints to date. #### Vendor response Thanks for the review, Brooke. You'll be excited to hear that we will be enhancing the invoice screen in an upcoming feature release. Stay tuned! Replied July 2016 --- ### Best paperless processing - Overall rating: 5/5 - Reviewer: Laura R. - Verified reviewer: Yes - Industry: Investment Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered During the recent pandemic, it was a huge plus that I could still pay anyone virtually, even if the vendor required a paper check. With everyone working remotely I am able to move everything through in a timely manner without seeing a single soul. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software was a snap to set up and use with QBO. Approvals are tracked, many less emails, and best of all there is no longer a need to file any paper records. Not seeing the stacks of filing to be done is the best feeling in the world. #### Cons There were many glitches in the beginning as the Mineral Tree team learned what was needed from our end. I still have some open issues from 2 years ago that they cannot solve, so it has become a work around on my side. Not a deal breaker. Credit memo application cannot be done within this software so that is an extra step. If we were a larger company, I would be hesitant about how much time I would have to babysit the process as there are many places where invoices could become trapped and not paid in a timely manner. --- ### Slashing Time - Overall rating: 5/5 - Reviewer: Kristi D. - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered We started using MineralTree hard and fast. We utilized the multiple review & approval process, the document capture and nearly every payment method possible. We saved time being able to pull documents for audit with the great search feature. This used to be time consuming searching in filing cabinets. The payment process saves time where we used to print manual checks, stuff the envelopes and then attach the bill stub to be filed. Now it is at the push of the button. So many of my vendors have commented how they appreciate the email remittance that is sent out with each payment. Then things amped-up when Invoice Automation rolled out. This cut processing time in half. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to capture and retain documents for review and recovery has been a wonderful resource. Being able to streamline the review, approval, and payment process with such ease has made the accounts payable process mobile which works great with our company. Most of all the continued improvement of the software impresses me. MineralTree continues to strive to fill gaps and provided services that directly benefit the A/P process . #### Cons There is still an opportunity to solve the issue of vendors that require an additional document be included with a payment. These payments are currently still done manually outside of MineralTree. #### Vendor response Thanks for taking the time to review MineralTree, Kristi! Later this year you will see enhancements to our vendor remittance emails allowing you to attach additional documentation. Replied July 2016 --- ### Works Well, Easily Integrates To NetSuite - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am an ERP deployment and systems manager with many years (10+) of experience in SMB and large company platforms. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Mineraltree Invoice to Pay greatly reduces the workload on accounting departments by automating much of their AP functionality. It provides a solid platform for documentation, and greatly reduces paper consumption while all but eliminating checks. It also integrates easily with NetSuite, and has good pre-deployment support from their support team(s). #### Cons Like most cloud-based solutions, it can and does slow down from time to time. If your organization is moving from on-premise software into the cloud, this is a fact of life that you will learn. In fairness, MineralTree is no worse than any other cloud platform, be it NetSuite or any other. I state this simply to help set expectations and to help others avoid disappointment. --- ### MineralTree Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used unspecified for less than 12 months - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered MineralTree is a program that allows my company to pay vendors in a shared economy setting. It consolidates a lot of our work, and does make our lives significantly easier by automating our payment process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 #### Pros The process of synchronizing payments with QuickBooks, and processing payments is easy to use and slick. #### Cons There have been several times when synching with Quickbooks has been significantly delayed that have hindered our workflow. Other than this, great product. #### Vendor response Thanks for reviewing MineralTree! Replied July 2016 --- ### so easy - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros this makes my life so easy when it comes time for me to review and approve invoices. I love it. #### Cons it has a basic layout, but nothing major here. #### Vendor response Thank you for sharing your experience with MineralTree. We're happy to hear our automated AP solution helped streamline your invoice review and approval process! Replied July 2019 --- ### Great Way to Eliminate Manual Bill Entry into your Accounting Software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The system captures almost all of pertinent invoice details and creates a journal entry for you. Additionally, it allows for level of QA and approval that was a much need control. #### Cons The system does not currently allow for Credit Memos to be synced with QuickBooks. Also the reporting has improved but could use some more refinement. #### Vendor response Thank for for taking the time to submit a review for MineralTree Invoice-to-Pay. We are thrilled you no longer have to manually enter your bills into QuickBooks! Replied October 2017 --- ### Invoice To Pay processing at its BEST! - Overall rating: 4/5 - Reviewer: Army D. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered Excellent! The system is very easy to learn from User's perspective. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MineralTree is very user friendly and the time your up and running from implementation to finish is quick. #### Cons Sometimes matching the vendor bills and payments in NetSuite can have issues but support team is very quick to respond. --- ### Mineral Tree - a refreshing work-in-progress - Overall rating: 4/5 - Reviewer: Judy K. - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2016 - Review source details: This review was submitted organically. No incentive was offered We started using Mineral Tree on a monthly trial basis in June. Overall they have been everything that they have promised. In addition, their customer service has been really excellent, which is a BIG selling point for us! We are still in the "infant" stages of working through kinks, but Mineral Tree has definitely reduced our processing time and expense for AP. They are indeed, what they claim to be, and are continuing to work on upgrading their product to improve both what they have now, and to add additional features that will be very useful to us in the future. I really like the way they work with you to set up the approval system for MT like we need it. They have been very nice to work with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Their customer service first and foremost, followed by the ease of use with the product. #### Cons The features that we would really like to see are still being developed. But who is patient in this day and age of technology?? :) #### Vendor response Judy - Thanks so much for your review! We are excited to continue our partnership and look forward to adding additional functionality in the near future. Replied December 2016 --- ### Great Software - Overall rating: 5/5 - Reviewer: Chelsea C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered it is all good so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is definitely helps a lot for our payable function. #### Cons credit memo sometime can be misaligned and will cause problems in outstanding amount in bills. --- ### MT - Overall rating: 5/5 - Reviewer: Fahima M. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use and easy to streamline the AP process #### Cons The feature for international wires needs to be added --- ### Invoicing Made Easy!!! - Overall rating: 5/5 - Reviewer: Shernite A. - Industry: Accounting - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Mineral Tree has simplified the A/P processing. Easy invoice uploads, approvals, and biller portal payments all through one platform. I would recommend this product for all organizations big and small. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The multi-tiered admin approval. This feature makes it easy for other accounting admin to approve invoices under a certain dollar amount or for invoices involving a little more verification, you can payment approvals to require more than one approval. #### Cons I don't like the new layout. #### Vendor response Hi Shernite, Thanks so much for your review. We'd love to hear your feedback regarding our new design and layout. If you're interested in sharing your feedback, please get in touch with us by emailing marketing@mineraltree.com! Replied October 2016 --- ### AP made easy - Overall rating: 3/5 - Reviewer: Ken H. - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered MT has been a great asset to our community! Overall, I would recommend this product to any company for their AP. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate. Friendly customer service. #### Cons Program can be glitchy at times. A few tweaks could make the program even more user friendly. Default itemization of all invoices #### Vendor response Thanks for the review, Ken! Currently, you can turn on/off the itemization of invoices at a company level. We are releasing a new feature in the coming weeks that updates the invoice detail screen in its entirety, but in the meantime, you can view an invoice in full-screen via the computer icon button in the document viewer. We¿d love to speak with you directly to hear more feedback - our Director of Customer Success will be reaching out to you soon. Replied July 2016 --- ### Good, with a few issues - Overall rating: 3/5 - Reviewer: Lewis C. - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered Better more detailed control over invoice routing. Easier to determine approval has occurred when selecting invoices for payment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Fast Startup, easy to use interface. Replaces the need to scan A/P invoices and checks for archiving. Gives more research ability to users. #### Cons System is slow. lack of some basic tools to easily navigate. Have to use 2 logins for different roles, lack of intercompany functionality. Very hard to mass update vendor routing / approval rules. Needs to ability to designate full detail for certain vendors, summary for others. --- ### MineralTree - Overall rating: 4.5/5 - Reviewer: Alex H. - Industry: Computer Software - Company size: Self-Employed - Product usage: Used unspecified for more than 2 years - Reviewed: September 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros Ease of use and implementation. Also, connects easily with bank account and ERP system. #### Cons Still feels like a small business so it's hard to get the updates or improvements we need on a timely basis --- ### MineralTree Review - Overall rating: 4/5 - Reviewer: Meghan B. - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered MineralTree is a cost effective solution for automating your AP process. We are able to send invoice approvals to managers directly through the system and it is a pretty straightforward application. We have MineralTree integrated with our quickbooks software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like the ease of use and without very little training it is pretty easy to get up an running and use the system. I like the approval routing features as well as the ability to upload PDF's of the invoices for review as well as having them stored electronically for our records. #### Cons We do occasionally have some issues/bugs with getting MineralTree and Quickbooks to sync regularly as they should. We typically are able to troubleshoot the problem on our own and get it resolved quickly, but it would be nice if this was a smoother integration. --- ### Good solution for cutting checks - Overall rating: 5/5 - Reviewer: Josh B. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used unspecified for less than 12 months - Reviewed: June 2016 - Review source details: This review was submitted organically. No incentive was offered I have used MT to pay checks from QuickBooks Online for the past 6 months and it has been an easy process, and saves a ton of time compared to even doing a few manually. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use #### Vendor response Thanks, Josh! We appreciate you taking a few moments to review MineralTree. Replied July 2016 --- ### Good AP software - Overall rating: 5/5 - Reviewer: Helen C. - Company size: 501-1000 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2016 - Review source details: This review was submitted organically. No incentive was offered Pretty easy to use, connected to Netsuite really quickly, which is a good feature when it comes to closing for the month. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Connected to Netsuite. #### Cons Needs more work on reporting. #### Vendor response Helen, thanks for your review! Our Director of Customer Success will keep you informed as more functionality is rolled out. Replied December 2016 --- ### Maria Hernandez - Overall rating: 5/5 - Reviewer: Maria H. - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered I find MineralTree to be easy. Very complex, very easy to get around, helpful tips. Customer service is always on point when being called. The features are very helpful as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons i like that its easy, good features --- ### Love it, especially with some additional features - Overall rating: 4/5 - Reviewer: Don N. - Product usage: Used unspecified for less than 6 months - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to use, great customer support. The most beneficial part is not having to cut the checks #### Cons Lack of mobile support/responsiveness - Add this and you'll be a very competitive product. Better User invoice approval process - Currently users have to submit an invoice, then approve. They should be able to submit and approve in the same step. #### Vendor response Thanks for your review, Don! We're working to expand our mobile support, and will keep you posted on our progress. We're also continually enhancing our invoice approval configurations, and the setting that you've suggested is high on the list. Replied July 2016 --- ### Extremely easy to use - Overall rating: 4/5 - Reviewer: Mo Ching L. - Verified reviewer: Yes - Industry: Government Administration - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would definitely recommend this to my friends. It gave me a lot of time to do my other things. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It's user friendly. You can store a lot of documents. It eliminates a lot of paper work for me. #### Cons The installation is not as easy as I thought. --- ### works great with Quickbooks quick and easy - Overall rating: 5/5 - Reviewer: Audree A. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I can pay vendors quickly, I like the documents review and retain features. The email notification for payments is fantastic. #### Cons Took some time to learn the ACH process. It is best to not use the same date because the bank lumps it together and it makes it difficult to reconcile on the daily. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/mineraltree-profile/reviews/?page=2) --- MineralTree TotalAP Reviews, Pros and Cons - 2026 Software Advice