---
title: "Moss Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Moss. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Moss is a good fit for you!"
source_url: "https://www.softwareadvice.com/accounting/moss-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Moss Reviews

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Reviews

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# Moss User Reviews

## Reviews summary

- Overall rating: 4.9/5
- Total reviews: 234

### Secondary ratings

- Ease of use: 4.9/5
- Customer support: 4.7/5
- Value for money: 4.6/5
- Functionality: 4.8/5

### Rating distribution

- 5 stars: 205 reviews (88%)
- 4 stars: 27 reviews (12%)
- 3 stars: 2 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- What makes it really valuable is having everything in one place, and I can assign receipts to specific items or trips, which allows me to create a project or trip and then add receipts to it.
- Having a virtual card on your phone with instant upload feature once a transaction done, and receiving a notification in case you forgot to do, is great.
- You don’t need to ask your bank to make a physical card for each employee, since Moss provides an easier and faster alternative with their virtual cards.

### Most mentioned cons

- If some data has not been filled out correctly you cannot correct a submitted reimbursement. When a receipt is missing you get every week a reminder, even if you inform the receipt is not available.
- I don't always have a super clear view on which team mates own or have ordered which cards, so that limits my view in terms of budget per person a bit.
- We cannot make payments to the US, unless it is by card which can be restrictive.

## Moss customer reviews

Showing reviews 1-25 of 234 (page 1).

### Moss: Reliable Expense Tracking with Smarter AI Receipt Matching

- Overall rating: 5/5
- Reviewer: Estrella A.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Moss remains a solid, dependable spend management tool that has only improved over time. The expense submission process is fast and intuitive, tracking requests through every stage is seamless, and recent updates to receipt auto-categorization have made monthly expense logging even less of a chore.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

I still really value the transparency of seeing the exact approval stages my requests go through. The automatic receipt matching has gotten even smarter and faster with their recent AI pre-accounting updates, and attaching receipts directly to purchases is virtually effortless now.

#### Cons

While the workflow is smoother than before, navigating the menu when submitting monthly receipts can still feel slightly indirect if you only log in once a month. Having a more customizable quick-access shortcut or dedicated receipt button on the main workspace dashboard would make it perfect.

#### Reasons for switching to Moss

Because my new employer used Moss as the expense tracking software.

---

### Great time saver for the enduser (who doesn´t "speak" finance)

- Overall rating: 5/5
- Reviewer: Gabriel S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is my second company using Moss and I love it! As a user in field sales I have a lot of different expenses. And a lot of invoices. Moss helps me to clear my to dos quickly so I can focus on the important things. The value for the money is totally worth it.

#### Cons

Noting, I really love the functionality that moss uses. Maybe one thing: Not all companies use Moss and tbh they should! Pleo, Finway, etc. is nothing against Moss.

#### Reasons for switching to Moss

Bad user experience. e.g I tried to upload a invoice and it was gone...

#### Vendor response

Hi Gabriel, Thank you for your fantastic review and for sharing your experience using Moss across multiple companies. We are delighted to hear that Moss helps simplify your expense and invoice management so you can focus on what matters most. It is great to know that the platform’s functionality and ease of use continue to meet your needs. If you’d like to share more or get involved in our customer programme, email reviews@getmoss.com and we’ll follow up. Thanks again for your trust and for being part of the Moss community!

Replied October 2025

---

### Simple and easy to use and set up

- Overall rating: 5/5
- Reviewer: Mark J.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: January 2026
- Review source details: This review was submitted organically. No incentive was offered

Very positive and simple software to setup and use. If you want software that is easy to set up and use this is for you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Really easy to set up and the card come quickly. Processing receipts for purchases on your phone and PC is very easy to use,

#### Cons

All good no complaints. The only area which is an in enhancement within our companies processes is to process expenses via moss too.

#### Vendor response

Hi Mark, Thank you for sharing your experience with Moss. We're glad to hear that setup was quick, cards arrived promptly, and that processing receipts on both mobile and desktop has been straightforward for your team. We also appreciate your comment around expense processing within your organisation. It's great to hear that Moss is working well within your current setup and company processes. If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied January 2026

---

### Spend Management for German SME

- Overall rating: 4/5
- Reviewer: Jakub S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

We use Moss for accounts payable approval, virtual credit cards as well as travel reimbursement. We also match suppliers to cost centers and general ledger accounts, which enables a much faster monthly accounting close. Datev integration is seamless. We don't pay out of Moss.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

We leverage the platform for a) faster accounting close b) more accountability of budget/cost center owners to deliver receipts and to have control over spending c) earn cashback d) optimize cash flow by using the Moss credit model

#### Cons

Disputing an unauthorized payment can be cumbersome, the initial setup takes a lot of effort, user management has only pre-defined roles, Moss is limited to only some countries.

#### Reasons for choosing Moss

Ease of integration with Datev, scope of features

---

### Moss receipt handling

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Electronics
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, our experience with Moss has been very positive. It’s significantly better than traditional methods of collecting and managing receipts, and it’s helped streamline our expense processes across the company. It’s particularly valuable for teams that travel frequently, as it removes a lot of the friction and admin involved. Over time it’s proven to be dependable, easy to adopt, and a clear improvement on older systems.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Having used Moss for several years now, it’s become a really reliable part of how we manage expenses as a team. The biggest advantage is how easy it makes capturing receipts and tracking spend, especially when travelling overseas. Instead of chasing paper receipts or trying to organise everything after the fact, you can just upload or snap them on the go, which saves a lot of time and hassle. It’s also very clear and intuitive to use, so people actually stick to the process, which isn’t always the case with expense tools.

#### Cons

There are a few areas where it could be a bit smoother. Occasionally the categorisation or matching of receipts needs manual correction, and some of the workflows could be slightly more flexible depending on how your company is set up. It’s not a major issue, but small usability improvements would make it even better.

#### Vendor response

Thank you for your detailed feedback and for using Moss over such a long period. It’s great to hear that receipt capture and ease of use have become a reliable part of how your team manages expenses, especially when travelling. Consistent adoption across teams is something we aim for, so it’s valuable to see that reflected in your experience. We also appreciate your comments on categorisation and workflow flexibility. Feedback like this helps us continue improving the product in practical ways. Thank you again for sharing your experience. If you ever have questions or would like to share more feedback, feel free to reach out at reviews@getmoss.com.

Replied April 2026

---

### positive review

- Overall rating: 5/5
- Reviewer: Anthony Y.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Easy to learn, good value for money, and backed by responsive customer support. Invoice and expense management are efficient and help streamline processes. Minor issues are resolved quickly, with clear evidence of ongoing product improvement.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

simple to use, very easy platform to navigate. secure log ins easy to navigate. Moss card added to my wallet (on phone) which is handy

#### Cons

tricky to match receipts from e-mail receipts but okay once overcome. to match to receipts received for reconciliation

#### Vendor response

Hi Anthony, Thank you for taking the time to share your feedback. We’re really glad to hear that you’re finding Moss easy to use and navigate, and that features like adding the card to your mobile wallet are proving useful in day-to-day use. We also appreciate your comments around matching email receipts. That’s helpful feedback, and I’ve shared it with our product team as we continue to improve the experience. It’s great to hear that Moss is helping streamline your processes and that our support team has been responsive when needed. If you’d like to share anything further, feel free to reach out at reviews@getmoss.com.

Replied March 2026

---

### Top Platform for Work Expenses

- Overall rating: 5/5
- Reviewer: Patrick W.
- Verified reviewer: Yes
- Industry: Facilities Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Moss completely transforms the process of submitting work expense claims. Instead of trawling through receipts at the end of the month, expenses are paid directly from business funds and receipts submitted immediately via the app.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I liked the ease of submitting expense receipts on the Moss App and using the virtual card with Google Pay

#### Cons

I am struggling to think of any cons - very few bugs and issues in my experience over the last year or two.

#### Vendor response

Hi Patrick, Thank you for the fantastic feedback and for sharing your experience. We’re really pleased to hear that submitting receipts via the app and using virtual cards with Google Pay is making things easier for your team. It’s great to know that Moss is helping streamline your expense processes and removing the need for end-of-month admin. That’s exactly the kind of impact we aim to deliver :) We truly appreciate you taking the time to leave a review and for your continued trust in Moss.

Replied March 2026

---

### Great expense management platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Very easy platform to use and integrate with your accounting system. Cost-effective and would definitely recommend to anyone looking at an expense management platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quick and easy virtual Card creation for EE’s which can be added to your phone wallet. Seamless integration with Xero.

#### Cons

The platform feels a little bit dated compared to others out there. Functionality is still there though.

#### Vendor response

Thank you for sharing your experience with Moss. It is great to hear that virtual card creation has been quick and easy for your team and that the integration with Xero has been seamless. We are also glad the platform has been simple to use and effective for your expense management needs. Thank you as well for your note on the look of the platform. While the design may feel different compared to others, we are pleased to hear the functionality is working well for you. If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied December 2025

---

### Wish we'd of used this sooner.

- Overall rating: 5/5
- Reviewer: Paul C.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Great tool, quick and easy to use. It has made our processes much tidier for capturing the receipt information so easy, that there is no excuse for them to go missing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The simplicity of managing your business expenses makes this product a must have. Offers complete visibility for the business.

#### Cons

What did you like least about Moss? there is nothing to dislike about Moss.

#### Vendor response

Hi Paul, Thank you for sharing your experience with Moss. It is great to hear how the simplicity of managing expenses and the visibility it provides have helped your business. We are really glad Moss has made your processes tidier and made capturing receipt information easier for your team. If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied December 2025

---

### Efficient all-round

- Overall rating: 5/5
- Reviewer: Dimitris K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Very easy to use. Have not had difficulties actioning needs and not event had to consult documentation.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

The process improvement managing and requesting company cards is extremely effeciant and smooth with minimal overhead. This has helped us move fast with accurate and easy bookkeeping. Fantastic product!

#### Cons

My few needs are serviced very well. Further recipt integrations like maybe a browser extension in addition to the very good email support right now.

#### Vendor response

Hi Dimitris, Thank you for sharing your experience with Moss. It's great to hear how smoothly card requests and management have worked for your team and how this has supported faster processes and accurate bookkeeping. We are also glad to hear the platform has been easy to use without the need for additional guidance. Thank you as well for your suggestion around additional receipt integrations. We appreciate you sharing this perspective and are pleased to hear your current needs are well covered. If you would like to share more or get involved in our customer programme, feel free to reach out at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied January 2026

---

### Intuitive payment management

- Overall rating: 5/5
- Reviewer: Morgan B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I'm using Moss for a couple of years and overall the experience is great. It's perfect for a fast-growing organization like ours.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Moss is very intuitive and easy to use, you always find what you need. The tool is highly flexible so it's perfect to manage payments in a large organization.

#### Cons

There isn't much to complain about. But one thing I'm missing is a feature to automatically collect invoices. It would be great to have a Moss email address which I can add as "financial contact" so that invoices are sent directly to Moss and automatically added to the corresponding expense.

#### Reasons for switching to Moss

I wasn't part of the team who decided to switch but my understanding is that it's due to cost and the flexibility of the tool.

---

### Best tool for small & medium sized businesses to manage their spend!

- Overall rating: 5/5
- Reviewer: Tobias P.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

I really like using Moss - it makes our finance function so much more efficient

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very user-friendly for both Users and Administrators Gives users an easy-to-use tool to create credit cards (with super high acceptance), upload reimbursements and upload invoices, whilst allowing finance to stay in control.

#### Cons

The multi account setup could be improved (global reporting, approvals)

#### Reasons for switching to Moss

Moss easier to use and better card acceptance

#### Vendor response

Hi Tobias, Thank you for your kind words! It’s really great to hear that Moss has made things easier for both your team and finance. We appreciate your feedback on the multi-account setup—continuous improvement is important to us, and we've already passed this on the product team. If you ever have any suggestions or need support, we’re always happy to help! Thanks, Asha

Replied March 2025

---

### Expense accounting at its finest!

- Overall rating: 5/5
- Reviewer: Julian M.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

We have implemented MOSS one year ago at DINO and it has been a great sucess since then. The onboarding process was extremely quick and the staff always helptful. We definitely dont regret it and will prolong pur contract for sure!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Extremely easy to use & makes expense accounting much more efficient!

#### Cons

There are no cons! Its just the perfect tool for expenses!

#### Reasons for choosing Moss

Best value for money and great support by the MOSS Team!

#### Vendor response

Hey Julian, Wow, thanks for your 1 year review, means a lot. It’s great to hear that Moss has made expense accounting so much easier for your team at DINO—and that you're planning to keep using Moss. Looking forward to continuing this journey with you! Thanks, Asha

Replied March 2025

---

### Marketing Manager

- Overall rating: 5/5
- Reviewer: Alisa R.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Such a great tool for our team! Offeres flexibility and saves hours of documenting your spend. Recommend for usage in Marketing Departments.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Using Moss has completely transformed how our Marketing Department manages spending. Having our own dedicated Moss card has significantly reduced approval times, allowing us to act quickly and efficiently with suppliers—especially during high-demand periods like trade show season. The automated receipt and expense handling is incredibly user-friendly—uploading receipts, viewing transactions in real-time, and tracking spend is effortless. No more chasing paperwork or reconciling endless spreadsheets. Adjusting spend limits is quick and hassle-free, which is crucial when we’re dealing with dozens of vendors and manufacturers under tight deadlines. The flexibility is another major plus. With Moss cards integrated into Apple Pay, our team can make seamless purchases on the go during business travel—it’s absolutely irreplaceable. Overall, Moss has saved us hours of manual work and given us full control and visibility over our departmental budget.

#### Cons

Moss makes it incredibly easy to issue and use payment cards, which can be both a strength and a potential risk. Without clear internal controls, this convenience could lead to overspending or bypassed approvals. However, with proper spend limits, approval flows, and category restrictions in place, it becomes a powerful tool for fast and accountable purchasing.

---

### Moss easy to use

- Overall rating: 5/5
- Reviewer: Diana S.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 1001-5000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall i find it easy to use, a game changer when it comes to petty cash. It requests my receipts the moment the payment hits. Amazing and so easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how responsive it is. Petty cash always had the potential to be wrong. This is an easy solution to keeping track and ensuring we keep to budgets set. The payment and reimbursement is also an amazing tool to ensure payments are received in a timely manner.

#### Cons

The only problem i have with my moss is sometimes i do just need cash. I have not experienced any other drawbacks.

#### Vendor response

Thanks for sharing your review, and it's great to hear that Moss helps you manage payments smoothly. You mentioned that there are moments when you simply need cash, and in this case it may help to contact our Support team at support@getmoss.com to discuss what options could work for your setup. Your feedback is appreciated and helps us keep improving. We’re always looking to highlight customers who enjoy using Moss and would be happy to share their experience with others. If you’d be open to this, please reach out to reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied November 2025

---

### Super easy and accelerates credit card receipt reconciliation

- Overall rating: 5/5
- Reviewer: Eifion L.
- Verified reviewer: Yes
- Industry: Biotechnology
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Moss is so much easier than our previous manual process, it saves countless hours searching and is easier to administer throughout the month, rather than waiting till the month end. Any time I've needed any help, Moss have been very responsive too.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to both upload and email-in invoices and receipts make it so easy and a delight to use, Moss quickly matched the receipts and invoices automatically

#### Cons

Sometimes the logging in process falls over, I think that is more down to my work phone that the moss platform though

#### Vendor response

Hi Eifion, thanks for your review. It’s great to hear Moss is making receipt matching and invoice handling smoother and saving you time each month. We’ve noted your comment about occasional login issues and our support team can help look into that if it keeps happening. Reach out via support@getmoss.com. If you're open to sharing your experience further, just drop us a note at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied November 2025

---

### Efficient expense management

- Overall rating: 5/5
- Reviewer: Erik P.
- Verified reviewer: Yes
- Industry: Industrial Automation
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2025
- Review source details: This review was submitted organically. No incentive was offered

Efficient expense management, nice to use. A mobile app for when on the fly is a nice touch. I find it easy to use. Was very easy to get used to it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It makes it simple to get reimbursed. I love the auto-detection of invoice contents. Different currencies handled with ease. Getting a virtual credit card was easy.

#### Cons

The only real downside I remember facing was the uploading of multiple invoices has to be done one by one. There was no batch upload.

#### Vendor response

Hi Erik, thanks for your review. It’s great to hear Moss has made reimbursements straightforward and that features like auto detection and multi currency support are helping in your day to day. On your point about uploading multiple invoices, you can select and upload several files at once via the inbox, and also send multiple invoices by email. If this doesn't resolve your issue, please do reach out to your CSM or our support team via support@getmoss.com as our team’s always happy to help. If you’d be open to sharing your experience further, just drop us a note at reviews@getmoss.com. Thanks again for being part of the Moss community!

Replied November 2025

---

### Most intuitive financials app for your business

- Overall rating: 5/5
- Reviewer: Thomas v.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Very good! Respond quickly to enquiries, never have issues with the app, mobile works well. The ease in which you can generate virtual cards is a blessing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The ease of use. Yes, you have to do 2FA a lot of the times, but it's an app around money, so that's needed! Everything looks simple, minimal, good, easy to use. You can drag screenshots as invoices everywhere, asking for new cards is easy, the overview of what you have in terms of budget and cards is good. It's just really intuitive and easy to work with.

#### Cons

I can't always find the invoice forwarding email. I don't always have a super clear view on which team mates own or have ordered which cards, so that limits my view in terms of budget per person a bit.

---

### Great expense tool!

- Overall rating: 5/5
- Reviewer: Timur v.
- Verified reviewer: Yes
- Industry: Glass, Ceramics & Concrete
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

I like to work with this product, you have a detailed overview of all costs and expenses, safe to work with (authentication features is very user friendly).

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use, the menu is very accessible with as well as clear overview of all fields to be filled out for costs calculations. The reminders for outstanding receipts are very helpful. Great safety features (double authentication).

#### Cons

If some data has not been filled out correctly you cannot correct a submitted reimbursement. When a receipt is missing you get every week a reminder, even if you inform the receipt is not available. At one point the system should know the receipt will not be available ever.

---

### Easy to use and very useful

- Overall rating: 5/5
- Reviewer: Jutta R.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

simple and easy to use, makes my life easier. I've had other similar products, but this one is the easiest to use.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Easy to use, whether from a mobile phone or laptop. I can simply upload a photo and the app does the rest itself – very practical.

#### Cons

I use it on both my phone and laptop, which means I can access it no matter where I am. Uploading receipts is easy—just snap a photo with the app on my phone. It also makes it easy to keep an overview of all my transactions. What I especially value is the high level of security: logging in requires confirmation directly through the app.

---

### Great value, ease of use

- Overall rating: 5/5
- Reviewer: Coen S.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, I can surely recommend Moss. Great value product with high ease of use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use of virtual credit cards, option to set limits, cost control, great overview. Support and CS also good.

#### Cons

Not accepted at all places/countries, When increasing CC with yearly limit, it takes effect Jan 1st.

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### Amazing stuff!

- Overall rating: 5/5
- Reviewer: Nikola B.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: September 2025
- Review source details: This review was submitted organically. No incentive was offered

Amazing and easy to use tool! So far, I have not had any issues at all with using Moss. It is really one of the best tools I have used for this purpose.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how easy it is to use Moss! Creating new reimbursement requests or monthly spending cards is super easy, as is uploading receipts.

#### Cons

I really can't think of anything to say here! Maybe sometimes I find issues with picking a cost center as it can switch post purchase but that is it.

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### Huge time saver

- Overall rating: 5/5
- Reviewer: Alexander G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2025
- Review source details: This review was submitted organically. No incentive was offered

As a budget owner, Moss helps me manage expenses and automate accounting. I especially like the automated matching of invoices I receive via email to cost centers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I am very pleased to keep expenses under control with individual credit cards per subscription. Also, I no longer have to upload an invoice for all payments. Matching invoices provided via email is a huge time saver.

#### Cons

Not all invoices can be matched to cost centers yet because there is no standard, but the matching is improving step by step.

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### Great mobile app for employees

- Overall rating: 5/5
- Reviewer: Luka U.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The mobile app is very well designed and easy to use, and the invoice processing functionality works perfectly and speeds up the payouts.

#### Cons

Nothing major comes to my mind. Except once the transaction was declined in my home country continuously, possibly as the processing method wasn't accepted by the local bank and that was quite annoying.

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### Effortless Spend Management – A Must for Any Startup

- Overall rating: 5/5
- Reviewer: Christoph J.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: March 2025
- Review source details: This review was submitted organically. No incentive was offered

Moss has completely changed how we handle expenses at our startup. As Head of Sales, I want my team to focus on closing deals, not on paperwork. With Moss, they can spend what they need within limits, and I have full visibility without any extra admin work. No more chasing receipts or waiting for approvals. It’s hands down the best spend management tool I’ve used, and I’d recommend it to any growing business looking to streamline finances effortlessly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Moss makes expense management incredibly simple. I can issue virtual and physical cards instantly, set spending limits, and track expenses in real-time—all without involving finance. The automation in categorizing expenses and reconciling transactions saves so much time. No more manual approvals or messy reimbursement processes. Everything is structured and runs smoothly in the background.

#### Cons

There’s honestly not much to complain about. If I had to pick something, it would be that deeper integrations with CRM tools could be useful for tracking sales-related expenses even more efficiently, but this is mostly related to my job as head of sales. But overall, Moss does exactly what we need it to do.

#### Vendor response

Hi Christoph, Thanks for your honest review! Always nice to hear real-life examples of our product in use :) We've logged some of your input around sales-related expenses and deeper CRM integrations. Your feedback is very much appreciated! Thanks, Asha

Replied March 2025

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Moss Reviews, Pros and Cons - 2026 Software Advice