MYOB Essentials is an online accounting solution for businesses of all sizes. It offers tools for tax management, invoicing, payroll, expenses and reporting. The solution can also be accessed by downloading the MYOB OnTheGo app for Android and iOS devices.

MYOB allows users to view cash flow and manage payroll, and business owners can manage bills by linking stored bills and invoices with the appropriate accounts. This also helps in preparing and filing  tax returns. Cloud-based storage enables real-time updates to taxes and forms.

The payroll module stores employee information, which helps facilitate payroll management. Payslips can be sent to employees via email.  MYOB also allows accountants to view outstanding invoices and tax liabilities, as well as create budgets by using profit and loss statements.

IRD monthly returns
IRD monthly returns
IRD monthly returns
Dashboard
Dashboard
Connect bills to documents
Connect bills to documents

Supported Operating System(s):

Web browser (OS agnostic)



52 Reviews of MYOB Essentials

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 52 reviews

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Kirsten from Self-Employed

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

October 2018

A good option

Pros

That it is pretty user friendly and you can do most functions you want to

Cons

You need to have a good understanding about bookkeeping

Melanie from Singleton Hi Fi

Specialty:  Retail

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy to use for Small Business

I've been using MYOB Essentials for about 2 years now. It's a simple system for a small business.

Pros

Great import feature for bank accounts (main bank accounts are available - some smaller banks are not able to auto import)
Simple payroll functionality
Easy account reconciliation

Cons

There is no simple search facility across the database - you have to enter each screen to perform a search
Reports are hard to find and dates are

DAN from Financial services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Easy to use Accounting Softeware for SMB

I have used MYOB for many years and have not felt the need to change. We are currently able to solve all our accounting with the software. If the company was to expand then we would consider Xero instead.

Pros

I think MYOB is a good product and it does mostly what I need. It's very easy to do most accounting tasks. I do prefer the software versions rather than the Live/Cloud versions. though.

Cons

The customer service can take some time to get through to. and limited use of 3rd party payment gateways.

Kate from Synergy Fitness and Wellbeing Studio

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

September 2018

Easy to use

Being in the cloud makes access to this program easy. It is user friendly and easy to navigate. The cost did increase quite a bit over the 6 years I was using it but it is pretty relative to other accounting software available.

Pros

This program is in the cloud so it can be accessed from anywhere that has internet.

Cons

You couldn't do a recurring transaction.

Ivan from Leaf Market Brighton and Leaf Elwood

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

A Solid Piece Of Software

Pros

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Cons

Sometimes the ability to change or delete transactions is a little bit dangerous.

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Not a choice if you plan to grow

Pros

Cheap, easy to set up, basically does the job that you need it to do.

Cons

Once on it, you cannot graduate to Account Right Live or other products if your organisation grows. You are basically stuck on a sub standard product.

App ecosystem is not robust.

Karen from Education

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Sold a dummy!

I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up. Designed and run by non accountants

Pros

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

Cons

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.

I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

Fraser from Taksim mairangi bay

Specialty:  Hospitality / Travel

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Such a lazy application or website

Would suggest people to never use it . Such a lazy application n website MYOB is .. people don't go for this

Pros

If I had rate it below 0 I could only think of a minus 0 (-0).. not professional in any way doesn't seem to login nor does anything work as stated

Cons

Dont ever use this .. everytime 2 factor comes and every time u have to open a browser.. if this doesn't work why u tell us n waste our time

Marilyn from Patton Albury

Specialty:  Retail

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Processing

The background of MYOB needs to be updated to keep up with the updates

Pros

This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.

Cons

Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.

Pam from Kent Instittue Australia

Specialty:  Education

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Small business user

Good program for small business and very easy to fix mistakes but no audit trail

Pros

Easy to use and can have detailed accounts set up,at 4 levels
Reports are set up so easy to use out of the box
Great program in box

Cons

From an audit perspective not great as you can renter things without an audit trail
No reporting flexibility

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Product to keep your accounting and bookkeeping needs. little bit difficult to change & edit reports

I suggested this software to my friend for daily bookkeeping. she is satified from this product.

Pros

simple use for data entry within the software, simple offline product to use for accounting & bookkeeping.

Cons

difficult to import the transactions with the help of excel. and little bit difficult to change and customize reports

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Good software for offline accounting. you can work on Myob for all your accounting &and Bookkeeping

Good for accounting & Book-keeping offline.

Pros

Its functioning is good. You can easily get your Accounting data customized by preparing P&L account & Balance sheet

Cons

1. You have to take backup by your self no self backup facility.
2. Difficult to understand the reporting process.

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

June 2018

An industry standard, needs better support

Pros

This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations

Cons

Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.

Nicola from Sootin up diesel

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Very Simple and easy to use, lacking in a few areas but good for a small business just starting out

Pros

Very easy to navigate and simple to use. Search function for invoices is good now that you can see POs.

Cons

Wish it would export data to excel!! Had to manually build a database of 300 invoices! Too easy to go back and delete stuff too which then doesn't stay on the audit trail, once it's gone it's gone! Would like to see some detail from the invoice when it searched for rather than having to go into it.

Annie from Dare Waxing and Tanning

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Game change for my business

Pros

This software has made my bookkeeping so much easier, faster and even more accurate. I like when they change a function, that they teach u how to use it with little instruction pop ups.

Cons

I find that the dashboard figures aren't always accurate with my bank accounts. Sometimes the layout can be confusing.

Arslan from Standard Chartered Bank

Ease-of-use

Value for money

Customer support

Functionality

May 2018

The Software helps me to evolve in my career my much .

The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.

Pros

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

Cons

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

Marcus Maciej from Plump Design

Ease-of-use

Value for money

Customer support

Functionality

April 2018

The interface is ok but the customer service is terrible

Pros

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

Cons

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Denise from Tierra

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Make life easier

Pros

I have been using the web-based MYOB since its launch back in 2012. The functionalities and the interface/look have been improved over the years. I like it because it is web-based, so I don't need to export the accounts and send it to our accountant, also be able to work on the same and updated info from anywhere.

Cons

The subscription price has been increased a lot over the years. I used to pay around monthly and now it costs around. So, for a light user, it's expensive. But well, I guess I pay for the convenience. The interface is not the most intuitive, but once it's learned, it's easy.

Rani from kaiapo auto service centre ltd

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great software. Does everything we need it to do and more.

Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

Pros

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

Cons

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

Liam from GRIFFS ELECTRICAL

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I really like using MYOB for my Business as it makes everything very easy and carefree

Pros

I like MYOB for my business as it is intuitive and it combines many different softwares. It is a 'one stop shop' for all my business needs which is what I need when I am very busy

Cons

What i like least about MYOB is that other softwares are more competitive in price. I stay with MYOB as I am used to the functionality off it and dont wish to change.


Displaying 1 - 20 of 52 reviews