--- title: "MYOB Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MYOB. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MYOB is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/myob-essentials-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [MYOB](https://www.softwareadvice.com/accounting/myob-essentials-profile/) / MYOB Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/myob-essentials-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/myob-essentials-profile/alternatives/) # MYOB User Reviews ## Reviews summary - Overall rating: 3.8/5 - Total reviews: 151 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 3.3/5 - Value for money: 3.5/5 - Functionality: 3.7/5 ### Rating distribution - 5 stars: 56 reviews (37%) - 4 stars: 49 reviews (32%) - 3 stars: 25 reviews (17%) - 2 stars: 7 reviews (5%) - 1 star: 14 reviews (9%) ### Most mentioned pros - They present accurate and real time reports that allow for a large volume of information to be automatically reported from a business management point of view. - It keeps everything organized in one place, making monthly financial reviews straightforward and helping me stay on top of our accounting tasks with ease. - I found MYOB business easy to use, i love how simple payroll is, i have been using MYOB for a few years now from MYOB account to MYOB business. ### Most mentioned cons - A very old school accounting software program which hasn't changed - still relies on users to understand basic accounting, which small business owners do not - Getting a bit expensive over time, sometimes can be a bit hard with integrating other platforms and apps. - Can be a little tricky to wrap your head around when first getting started, sometimes features are a little hard to understand (like how to put in a TFN if a person is exempt, etc) ## MYOB customer reviews Showing reviews 1-25 of 151 (page 1). ### Myob Review - Overall rating: 3/5 - Reviewer: Karan K. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall its wonderful product and simplicity and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use. We can handle different clients very easily. #### Cons Less features as compare to other products --- ### Best small business software - Overall rating: 5/5 - Reviewer: Peter M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very good experience, loved using this system. has a lot more functions than other small business software and it has a desktop version. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very user friendly, the support articles online are very easy to follow and step-by-step. software includes a lot of features #### Cons Unable to generate consolidated financial statements or perform intercompany transactions. Custom reports are limited compared to larger ERP's but great for small business #### Reasons for choosing MYOB MYOB has a lot more features and more detailed reports --- ### Very capable software - Overall rating: 5/5 - Reviewer: George V. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It feels very well though out, very responsive. #### Cons I would like there to be a cheaper version for those with infrequent use --- ### need to fix pay super number - Overall rating: 4/5 - Reviewer: Philip R. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. all good except for the above issue. Also when new client starts MYOB business need a way to put their bank account details for MYOB subscription instead of credit card #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros being able to call someone when there is an issue. Unlike other products where you send an e mail and have to wait for help #### Cons still have the issue with pay super that the numbers do not automatically increase each pay run. Have reported this many times #### Vendor response Hi Philip, thanks so much for taking the time to share your thoughts and for letting us know what's working well and where we could make things easier. You've raised a good point about Pay Super numbering. We've added this to our Ideas Exchange on your behalf: community.myob.com/idea/myob-business-ideasexchange/automatically-increment-pay-super-payment-numbers/925030. This puts your feedback in front of the wider team and gives other customers a chance to vote for it too. For new MYOB Business subscriptions, direct debit is already available during sign up, alongside your credit card option. If you're not seeing this during the setup, let us know and we'll chase that up for you. You can reach us at letsconnect@myob.com. Thanks ^MYOB Replied October 2026 --- ### Not happy! - Overall rating: 4/5 - Reviewer: Allyson C. - Verified reviewer: Yes - Industry: Farming - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered The program itself is good, but I wouldn't want to be a new user. It used to be possible to speak with someone easily to get assistance - now it is a nightmare #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The software is good and once learned is reasonably easy to use and is very accurate. #### Cons The customer service. Heaven help you if you need to speak with someone or get any technical help!!! Make sure you can have your phone line available for a couple of hours wait!! #### Reasons for choosing MYOB I had already used MYOB and it was easier to upgrade than to swap to something different. --- ### Full of features. - Overall rating: 4/5 - Reviewer: Brendan B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great option for this doing day to day business, May be a little expensive for those just starting out. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Packed with features for invoicing and accounting needs. #### Cons Very expensive when compared to similar products. #### Reasons for choosing MYOB Just wanted to try it out to see if it was easy to use. #### Reasons for switching to MYOB Trying a few of the features out. --- ### Fast and reliable - Overall rating: 4/5 - Reviewer: Toby B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, MYOB is great for our business. It is fast and reliable. It has most of the features we require. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has most of the features I require and is secure. The application runs fast, especially the desktop application. #### Cons There a few features that are missing that would be helpful. For example, calculating tax on bonus payments correctly rather than having to calculate the tax manually. --- ### MYOB review - Overall rating: 5/5 - Reviewer: Emma W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Definitely a positive experience using MYOB, have now switched to Xero but I miss the ease of use for Pay Bills and aged payables. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simple easy to use all in in one accounting software, for payroll, accounts payable and receivable, secure web based software. #### Cons Getting a bit expensive over time, sometimes can be a bit hard with integrating other platforms and apps. --- ### I HAVE LOVED MYOB BUISNESS - Overall rating: 5/5 - Reviewer: candice P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with MYOB has been easy, i have loved being able to navigate the system with ease, and if i have ever needed help customer service always tried there best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found MYOB business easy to use, i love how simple payroll is, i have been using MYOB for a few years now from MYOB account to MYOB business. #### Cons What i dislike about Myob is how when allocating a payment sometimes does it by itself when generally its the incorrect payment or company. --- ### Awesome set of features! - Overall rating: 4/5 - Reviewer: Dominic R. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. MYOB has been great for our non profit sporting club! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing customer support, rich suite of features and makes it super easy for accountants and bookkeepers to do their bit! #### Cons Can be a little tricky to wrap your head around when first getting started, sometimes features are a little hard to understand (like how to put in a TFN if a person is exempt, etc) --- ### MYOB is a great option for bookkeeping - Overall rating: 5/5 - Reviewer: Amile B. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s overall very helpful for invoice processing and keeping invoices documents attached to cloud. No need to keep it in your computer drive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The invoicing in-tray ables you to drag and drop your invoices on queue to process it smoothly. MYOB captures the details and all you need is a double check if it got the correct details which most of the time is correctly, unless your invoice/receipt is blurry. #### Cons I think it’s the payroll. It’s a bit manual with adding correct times in the timesheets. --- ### MYOB Business Used by Project and Design Management Business Factor PM - Overall rating: 4/5 - Reviewer: Bridie R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with MYOB Business has been mostly positive. It’s a reliable tool for handling all our core accounting functions, including reconciling accounts, managing payroll, sending invoices, and tracking transactions. The platform offers a good level of detail, and once set up, it’s easy to navigate day-to-day tasks. However, syncing MYOB with other software, like Total Synergy, can sometimes be a bit challenging, which interrupts the otherwise smooth workflow. Despite these occasional hiccups, it’s an efficient solution for managing our finances. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about MYOB is its efficiency in handling all my accounting needs. I use it for bookkeeping, reconciling accounts, sending invoices, managing payroll, paying bills, and tracking transactions. It keeps everything organized in one place, making monthly financial reviews straightforward and helping me stay on top of our accounting tasks with ease. #### Cons What I like least about MYOB is that syncing with other software can sometimes be unreliable. For example, integrating MYOB with Total Synergy has caused issues at times, which interrupts my workflow and requires extra troubleshooting. --- ### Great accounting software - Overall rating: 4/5 - Reviewer: Jodi B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good accounting software. Easy for multiple staff to use. Easy to add new staff members #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Straightforward Online or app #### Cons Payroll could be easier to make changes --- ### MYOB Business Is a Sensational Accounting Solution - Overall rating: 5/5 - Reviewer: Valentina L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This accounting solution has been working so well for use due to its effective features. MYOB Business has been highly reliable and easy to use. #### Cons I do not have cons for MYOB Business. MYOB Business works so well. #### Vendor response Hey Valentina! Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business. Replied April 2024 --- ### MYOB essentials before it was put on the accountright platform was excellent. - Overall rating: 1/5 - Reviewer: Gavin P. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Mostly problems compared to the old software. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily. #### Cons The list is far too long. The old essentials is excellent. All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal. #### Reasons for switching to MYOB I was aware that account right was an awful product. I was told that this was a myob upgrade with improved reporting options. I was 3 to 4 months into the new financial year before I was informed that the current software is based on Account Right. MYOB have been working on fixes to my problems for months. Not one problem I found has been fixed. I think they unable to fix this mess. --- ### MYOB Easy - Overall rating: 5/5 - Reviewer: Adam W. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Application layout makes it easy to navigate #### Cons The upgrade feature needs to run in the background. --- ### MYOB Accounts Plus - Overall rating: 4/5 - Reviewer: Anthony J. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Online and off line accessMobile scanning of receipts #### Cons some search features could be better. Doesn't narrow down search when entering items or descriptions #### Reasons for choosing MYOB easier to use --- ### Upgrade of platform rubbish - Overall rating: 1/5 - Reviewer: Elizabeth W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Very frustrating, dissatisfaction and disappointment. Will be looking at Xero. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing about the new upgraded platform, all information has to transferred over. Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues. Did not ask or want the upgrade now paying more for a useless product. #### Cons Navigation is too complex, nothing is clear and simple. Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time. --- ### A must for any small business - Overall rating: 4/5 - Reviewer: matt C. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things #### Cons I would ideally like to see a scheduling app or component added which id desktop and phone friendly --- ### Great for payroll - Overall rating: 5/5 - Reviewer: Adam P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use MYOB for our payroll and it is very simple and functional software #### Cons I don’t have a con for this software as we are very happy with it --- ### Great Product - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Legislative Office - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I would recommend it to someone say a professional bookkeeper, I found Quickbooks to be more user friendly for easy bookkeeping soultuons also finding Quickbooks a lot cheaper than MYOB. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very detailed, Easy to add transactions. #### Cons I found the software was not very “user friendly” especially as someone who isn’t the greatest at Bookeeping, the terms (words) and navigation was very hard sometimes. I ended up switching to Quickbooks. --- ### Great invoicing software - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros MYOB is the solution for managing the companies taxes and invoices in Australia. #### Cons I would love to have it in more languages --- ### Sold a dummy! - Overall rating: 3/5 - Reviewer: Karen H. - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up. Designed and run by non accountants #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice. #### Cons I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double. I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem. --- ### MYOB software - Overall rating: 4/5 - Reviewer: Beverly B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Process was easy to set up, had some good features that were used frequently #### Cons Needed more features added to make good use of the accounting,invoices were limited --- ### MYOB User - Overall rating: 3/5 - Reviewer: Alexander P. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The easy to use features help me keep track of my accounts when I have so much going on #### Cons There’s not much I don’t like, I’m pro MYOB Business ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/myob-essentials-profile/reviews/?page=2) --- MYOB Reviews, Pros and Cons - 2026 Software Advice