--- title: "MYOB Business Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of MYOB Business. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if MYOB Business is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/myob-essentials-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [MYOB Business](https://www.softwareadvice.com/accounting/myob-essentials-profile/) / MYOB Business Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/myob-essentials-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/myob-essentials-profile/alternatives/) # MYOB Business User Reviews ## Reviews summary - Overall rating: 3.9/5 - Total reviews: 148 ### Secondary ratings - Ease of use: 3.8/5 - Customer support: 3.4/5 - Value for money: 3.5/5 - Functionality: 3.7/5 ### Rating distribution - 5 stars: 56 reviews (38%) - 4 stars: 48 reviews (32%) - 3 stars: 24 reviews (16%) - 2 stars: 7 reviews (5%) - 1 star: 13 reviews (9%) ### Most mentioned pros - It keeps everything organized in one place, making monthly financial reviews straightforward and helping me stay on top of our accounting tasks with ease. - The application runs fast, especially the desktop application. - They present accurate and real time reports that allow for a large volume of information to be automatically reported from a business management point of view. ### Most mentioned cons - A very old school accounting software program which hasn't changed - still relies on users to understand basic accounting, which small business owners do not - Getting a bit expensive over time, sometimes can be a bit hard with integrating other platforms and apps. - Can be a little tricky to wrap your head around when first getting started, sometimes features are a little hard to understand (like how to put in a TFN if a person is exempt, etc) ## MYOB Business customer reviews Showing reviews 1-25 of 148 (page 1). ### Myob Review - Overall rating: 3/5 - Reviewer: Karan K. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered Overall its wonderful product and simplicity and easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use. We can handle different clients very easily. #### Cons Less features as compare to other products --- ### Best small business software - Overall rating: 5/5 - Reviewer: Peter M. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Very good experience, loved using this system. has a lot more functions than other small business software and it has a desktop version. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Very user friendly, the support articles online are very easy to follow and step-by-step. software includes a lot of features #### Cons Unable to generate consolidated financial statements or perform intercompany transactions. Custom reports are limited compared to larger ERP's but great for small business #### Reasons for choosing MYOB Business MYOB has a lot more features and more detailed reports --- ### Very capable software - Overall rating: 5/5 - Reviewer: George V. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It feels very well though out, very responsive. #### Cons I would like there to be a cheaper version for those with infrequent use --- ### Full of features. - Overall rating: 4/5 - Reviewer: Brendan B. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great option for this doing day to day business, May be a little expensive for those just starting out. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Packed with features for invoicing and accounting needs. #### Cons Very expensive when compared to similar products. #### Reasons for choosing MYOB Business Just wanted to try it out to see if it was easy to use. #### Reasons for switching to MYOB Business Trying a few of the features out. --- ### Fast and reliable - Overall rating: 4/5 - Reviewer: Toby B. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, MYOB is great for our business. It is fast and reliable. It has most of the features we require. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It has most of the features I require and is secure. The application runs fast, especially the desktop application. #### Cons There a few features that are missing that would be helpful. For example, calculating tax on bonus payments correctly rather than having to calculate the tax manually. --- ### MYOB review - Overall rating: 5/5 - Reviewer: Emma W. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Definitely a positive experience using MYOB, have now switched to Xero but I miss the ease of use for Pay Bills and aged payables. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Simple easy to use all in in one accounting software, for payroll, accounts payable and receivable, secure web based software. #### Cons Getting a bit expensive over time, sometimes can be a bit hard with integrating other platforms and apps. --- ### I HAVE LOVED MYOB BUISNESS - Overall rating: 5/5 - Reviewer: candice P. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with MYOB has been easy, i have loved being able to navigate the system with ease, and if i have ever needed help customer service always tried there best. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I found MYOB business easy to use, i love how simple payroll is, i have been using MYOB for a few years now from MYOB account to MYOB business. #### Cons What i dislike about Myob is how when allocating a payment sometimes does it by itself when generally its the incorrect payment or company. --- ### Awesome set of features! - Overall rating: 4/5 - Reviewer: Dominic R. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. MYOB has been great for our non profit sporting club! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing customer support, rich suite of features and makes it super easy for accountants and bookkeepers to do their bit! #### Cons Can be a little tricky to wrap your head around when first getting started, sometimes features are a little hard to understand (like how to put in a TFN if a person is exempt, etc) --- ### MYOB - old school, but not in the best way - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's been a favourable relationship, however time to move on #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros A very old school accounting software program which hasn't changed, but easily to follow along with experience. #### Cons A very old school accounting software program which hasn't changed - still relies on users to understand basic accounting, which small business owners do not --- ### MYOB ok for small business - Overall rating: 2/5 - Reviewer: Denis Z. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It’s a product designed for small businesses. Not much options available on MYOB which are available on bigger software such as SAGE, SAP, Oracle etc… #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 1/5 #### Pros Cheap and somehow good enough for small businesses. #### Cons Not enough reporting options, no way of saving all my invoices quickly. Have to go to each Individual invoice and save them one by one. --- ### MYOB Business Used by Project and Design Management Business Factor PM - Overall rating: 4/5 - Reviewer: Bridie R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with MYOB Business has been mostly positive. It’s a reliable tool for handling all our core accounting functions, including reconciling accounts, managing payroll, sending invoices, and tracking transactions. The platform offers a good level of detail, and once set up, it’s easy to navigate day-to-day tasks. However, syncing MYOB with other software, like Total Synergy, can sometimes be a bit challenging, which interrupts the otherwise smooth workflow. Despite these occasional hiccups, it’s an efficient solution for managing our finances. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about MYOB is its efficiency in handling all my accounting needs. I use it for bookkeeping, reconciling accounts, sending invoices, managing payroll, paying bills, and tracking transactions. It keeps everything organized in one place, making monthly financial reviews straightforward and helping me stay on top of our accounting tasks with ease. #### Cons What I like least about MYOB is that syncing with other software can sometimes be unreliable. For example, integrating MYOB with Total Synergy has caused issues at times, which interrupts my workflow and requires extra troubleshooting. --- ### Great software for small business - Overall rating: 4/5 - Reviewer: Joshua M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop. #### Cons Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc. --- ### MYOB Business Is a Highly Reliable Accounting Solution - Overall rating: 5/5 - Reviewer: Micheal T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This accounting software has been so reliable. MYOB Business works so well for us. MYOB Business is easy to use. #### Cons No cons about MYOB Business. MYOB Business is brilliant. #### Vendor response Hey Micheal! We're really glad to hear MYOB Business is working well for you. Thank you for taking the time to share your thoughts. Cheers, Amanda. Replied April 2024 --- ### MYOB Business Is a Sensational Accounting Solution - Overall rating: 5/5 - Reviewer: Valentina L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This accounting solution has been working so well for use due to its effective features. MYOB Business has been highly reliable and easy to use. #### Cons I do not have cons for MYOB Business. MYOB Business works so well. #### Vendor response Hey Valentina! Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business. Replied April 2024 --- ### MYOB essentials before it was put on the accountright platform was excellent. - Overall rating: 1/5 - Reviewer: Gavin P. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Mostly problems compared to the old software. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily. #### Cons The list is far too long. The old essentials is excellent. All that needed to be done is have the option of reports it had be converted to excel rather than PDF. The decision to go to accountright will be fatal. #### Reasons for switching to MYOB Business I was aware that account right was an awful product. I was told that this was a myob upgrade with improved reporting options. I was 3 to 4 months into the new financial year before I was informed that the current software is based on Account Right. MYOB have been working on fixes to my problems for months. Not one problem I found has been fixed. I think they unable to fix this mess. --- ### MYOB Easy - Overall rating: 5/5 - Reviewer: Adam W. - Verified reviewer: Yes - Industry: Supermarkets - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Application layout makes it easy to navigate #### Cons The upgrade feature needs to run in the background. --- ### MYOB Accounts Plus - Overall rating: 4/5 - Reviewer: Anthony J. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. overall good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Online and off line accessMobile scanning of receipts #### Cons some search features could be better. Doesn't narrow down search when entering items or descriptions #### Reasons for choosing MYOB Business easier to use --- ### Upgrade of platform rubbish - Overall rating: 1/5 - Reviewer: Elizabeth W. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Very frustrating, dissatisfaction and disappointment. Will be looking at Xero. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing about the new upgraded platform, all information has to transferred over. Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues. Did not ask or want the upgrade now paying more for a useless product. #### Cons Navigation is too complex, nothing is clear and simple. Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time. --- ### A must for any small business - Overall rating: 4/5 - Reviewer: matt C. - Verified reviewer: Yes - Industry: Construction - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things #### Cons I would ideally like to see a scheduling app or component added which id desktop and phone friendly --- ### The software is good for a small entity but once you grow and need more detail it becomes a handbrake on information. - Overall rating: 3/5 - Reviewer: Lee P. - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Good basic internal controls so novice bookkeepers can run day to day. Easy to install and set up. Reasonably cheap for what you get. Handles GST well. #### Cons Not the best for Job costings. Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger. Tends to freeze in reporting production which can lock out users. Support service is very poor, you get the feeling the staff could care less in resolving issues. Interactive screen supports not used you have to send a file and wait for a response. Wait time on the phone for support is very bad. --- ### MYOB - easy to use, does what you need - Overall rating: 5/5 - Reviewer: Joanne R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Offers features that I need to do to manage the Company Financials. Support has been great and responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature. #### Cons MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support. #### Reasons for choosing MYOB Business Pricing and easier to use. --- ### MYOB keeps us on track and informed - Overall rating: 5/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance #### Cons None, it is clear and easy to use daily. --- ### MYOB Review - Overall rating: 4/5 - Reviewer: Edward T. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Ease of use. Pricing Easy interface Online storage #### Cons Limited reporting and search functions Limited customs report --- ### Great software, but too pricey for my needs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Civil Engineering - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros MYOB will polished with lots of mine integrations and options. #### Cons There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites. #### Reasons for choosing MYOB Business I didn't choose it in the end. --- ### MYOB Review - Overall rating: 3/5 - Reviewer: Mark S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I like that it has been around for many many years, and the functionality has NEVER changed or been improved #### Cons The lack of development and modernisation of the product ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/myob-essentials-profile/reviews/?page=2) --- MYOB Business Reviews, Pros and Cons - 2026 Software Advice